Customer Reviews

Panasonic 2-Line Integrated Phone with Call Waiting Caller Id (KX-TSC14B)

5 star:		(5)
4 star:		(0)
3 star:		(0)
2 star:		(3)
1 star:		(3)

 

 

Written by Wandrwoman:
UPDATE: 6-09. I wrote this review 5 years ago!!!! This phone has been around for at least 6 years and is "long in the tooth". If you are looking for a cheap, 2 line phone without many bells and whistles and you have no problems that the technology is "old hat" this is not a bad choice. This phone has worked without a hitch for the past 5 years and it is now being used as a kitchen wall phone. My main complaint is that the screen is dark, small and difficult to read. It has been replaced by a 2 line corded/cordless AT&T model AT&T TL76108 5.8GHz TWO-LINE Digital Corded/Cordless Answering System (Titanium and Metallic Charcoal). You may want to read my review of this new system! (Wandrwoman)

As for my original 5 year old review of this Panasonic phone, I am sticking with it!

REVIEW WRITTEN 1-04: So corded phones have now joined the ranks of junk "consumable" electronics along with hair driers and toaster ovens? In my search for a decent 2 line corded phone with caller ID, I purchased and with great disappointment returned 2 AT&T models (once the gold standard of all phones!)and finally, several months into the process, exhausted and desparate, settled on this Panasonic. Unlike the AT&Ts, all of the features work, but there is no mute, no reserve power supply (for shame!)and the LED screen is impossible to read from any angle except from directly above. I do not recommend this or any other two line phone. The situation is pathetic!Panasonic 2-Line Integrated Phone with Call Waiting Caller Id (KX-TSC14B)

I was looking for a coreded phone that I could plug my standard headset into. I went to Staples to see which phones had this capability, and the Panasonic KX-TSC14B did, and at a reasonable price. Please note that I did not require a 2-line phone; it seems that all phones with a headset jack (at least at Staples) were 2-line phones.

I purchased the phone and was disappointed. For some reason it made my headset sound very hollow. As the previous reviewer noted, there is no mute button -- I guess I should have realized that sooner. The other annoying "feature" was if I had the headset plugged in, the calls were always routed to the headset; even when I picked up the handset! I could not figure out how to change this behavior.

I returned the phone and started my search again. I found a company that makes great Home Office phones... Aastra. I HIGHLY recommend their phones... or at least the PT-470 which I wound up purchasing. They also make 2-line phones. Do a Google search for "Aastra".

I bought this phone for the quality of it's speakerphone function. It has proven to be as reliable as I had hoped. My company uses this phone and my experience with it there led me to this purchase.

Had this phone for a couple of weeks. This phone is simply the worst phone we have ever owned. The voice quality on the handset is as bad as it gets and the people at the other end complain that we MUST be on the speakerphone (When we are not).

This thing is going back.

The audio on the receiver is really bad. The voice tone you hear is very harsh and it is difficult to hear the person speaking to you.Every adjustment I've tried doesn't help the problem. I often have to ask the person I'm talking to, to repeat what they said. It seems that the person I am speaking to has no problem hearing me on his end.
Talk about basics...What good is a phone that has poor reception? I don't know yet whether or not the problem can be corrected with a replacement handset. Also I was not made aware that this telephone needs to be near an electrical outlet in order to function. V.S.Simon, Houston,Texas

It is excellent! Well designed. Works perfectly and no any problem. I am happy with it.

this phone is on its 3rd year now and it still works perfectly. sounds are clear, it is easy to use and has lasted a long time. This is our office phone and it is used 5 days a week.

We prefer corded phones and this one fits the bill. We like the fact that it shows who is calling when we are already on a call. It keeps a list of our frequent callers, so calls can be made or returned by just arrowing down to their name and phone number. We have not had any problems with this phone.

I bought this phone for its price/features relationship. Everything works well so far the only problem I have is that it does not keep the time right. There is always a 2 hours delay respect to my time zone. It is very strange, because it is always 2 hours exact, no matter what time I set, after about half a day it goes back 2 hour behind the time I set.

I am using VoIP and it might be taken the hour from some server somewhere, but it bothers me that I cannot adjust it. After calling technical support twice they proposed to replace the unit, but I had to send the defective unit first, which is not an option for me. I offer to leave my credit card as back up for them to send me a new unit, but they did not accepted.

Other features are ok (voicemail indicator, call waiting, hold, etc) what I do not like also is the limit of digits I can store per memory position. I use a calling card to call abroad and I cannot enter the 14 digits number of my card after the 1800 number. I am able to do it on my cell phone. I have not tried the second line feature yet, but I am hoping it works well.

After careful consideration I decided to keep the phone (because the time offset is always constant), but I would not buy this unit again nor recommended.

purchased a refurb. 2-line phone, but was not wired properly - the 'line 1/2' modular phone line port contained only 2 wires, not the 4 required to have 2-line use. unfortunately, I needed to use the phone immediately and had no time to wait for an exchange, so I used an adapter and plugged line 1 and line 2 in separately. it works fine, but I shouldn't have had to go to the electronics store to fix it.