Customer Reviews

Panasonic DECT 6.0-Series Dual-Handset Cordless Phone System with Answering System (KX-TG1032S)

5 star:		(274)
4 star:		(152)
3 star:		(36)
2 star:		(28)
1 star:		(40)

 

 

I got this phone about a week ago in order to replace a 2.4 panasonic that died -some numbers were not dialing and finally battery hookup broke off- In general I like the phone but it has some major things I don't like.
Pros: Easy to set up. You get 2 phones with 1 phone jack. Speakers are great! (unlike with my old phone people don't complain when I use them). You can hear answering machines messages from either remote set. Phonebook sharing. You can conference between phones and call each other (big hit with my kids).
Cons:
1. There is something wrong with the volume (I read complains about it in reviews in Circuit city and thought maybe person had hearing problem... but no, they were right). Let me explain: the volume goes up and down by itself for no good reason. One phone call you hear great and next one is really low so you need to adjust volume and it goes up and then down on its own again -sometimes during the same call while you are talking- .... You can live with it, you adjust volume but I don't particularly like playing with volume every other call! For me it is really a pain!
2. Answering machine base don't display the number of messages you have (it has no lcd screen!). No talking id or any other fancy stuff either.
3. When you play messages from answering machine the sound is a little boxy, robot like...not clear. This does not happen if you hear messages from the phones themselves.

In conclusion I would say this is an all right phone, I expected better... but it is also not very expensive and it has the latest technology. I guess now I know why some 5.8 panasonic phones (previous technology) were more expensive than this one... you get what you pay.

We'd looked long and hard at the latest 5.8gHz Unidens (TRU9300 and TRU9400) and Panasonic (6000 series) and hadn't been exactly overwhelmed by the range and voice quality. Battery life was a joke.

The we heard about the new Panasonic DECT 6.0 phones. In a word: WOW! Dramatically better range, sound quality, and rated talk time than any of the 5.8ghz phones. Uses 2 ordinary AAA NiMH's. Plus the features of the DECT 6.0 standard itself.

I have just used this for 3 days now. Very happy. The specifications do little justice to this phone. 1. This unit has a speakerphone on both handsets. I thought there would be just one on the base fixed unit. 2. Unlike the comparable Uniden model, this has a headset jack. 3. The buttons are big and easy to dial.

No wireless router interference. Overall very happy so far. Much more than I expected.

From the description and other reviews, I thought the range would be greater. I have a big yard and I don't expect the phone to reach all of it but I was hoping for a bit more, front and back. Moving the base from upstairs to downstairs didn't help. I did better with my defunct 900MHZ phone. I also wish there was a button for the ringer (on/off) and a volume control for the handsets. If I cannot hear well, I use the speakerphone function and that does make it louder but it's not a great solution.

All of that said, I like the phone. It is small but still a good size for your hand & for dialing. The display lights up quite well & I like the selection of ringtones. The intercom feature is nice & the instruction manual is easily understood. The phone is intuitive to use & is the first phone we've had that uses a phonebook instead of memory - much like a cell phone contacts list. I have not tried the answerer features yet.

I like the multiple handsets & will probably buy another for one more room. Altogether, it is a good phone so far & aside from the range complaint, I would probably buy it again.

Update 6/2008: Still working as well as when I bought it. I have adjusted mentally for the range "problem" so I don't think about it anymore. LOVE the caller id function & voice mail functions, never did set up the answerer.

This is now my fourth expandable wireless phone system for my home. Every one suffered from inability to provide me a clear signal everywhere on my property, and particularly one wing of my home where my wife has a workroom for her business. This is the first phone that gave us a clear signal everywhere, through all the walls and as far away from the base as I could get.

I also very much like the use of a standard size (AAA) NiMH battery - the proprietary batteries in all the other phones were very expensive to replace once they failed (and fail they will if you use the phone actively long enough).

UPDATE: after a couple months, all is not as good as it seemed. Some days I have good range, other days some of the handsets cannot even connect to the base. Unlike the analog 5.8MHz phones it replaced instead of deteriorating signal, when the signal is not strong enough it just drops the connection to the base. Once about 2 weeks ago my wife was sitting 3 feet from the base station and had 3 calls dropped in the space of a half hour. I am beginning to wonder if this base is defective, as I have a second base with two handsets and have not experienced any of the problems the first base is having (but then I don't range quite as far with those phones). I will also experiment with alternate placements of the base to see if there is interference (for example my wife often sets her laptop right in front of it).

So we had a promising start but now there is question as to whether I can keep this or not. I will update again after some experimentation.

I got this phone system to change a 5.8GHz phone that was causing issues with a 5.8GHz WiFi router and a 2.4GHz WiFi printer.
Panasonic DECT 6.0 has a great range with not interference issues with other electronics.
I like the compact base, the belt clip and headset jack. Also the buttons have a nice size and the numbers are big compared to other similar units.
The battery life is great and voice quality is clear on both ends.
This unit is Energy Star compliant, for those of us concerned about the environment.
There is a voice mail indicator but no counter.
I would have liked a lighted keypad.
Be careful not to accidentally erase unplayed messages, since the erase button is close to the play button.
Overall it is the best phone system I have seen when it comes to price, features and performance.

Less than a month after the purchase, the base-unit button for retrieving the message stops working. Manufacturer's technical/customer support is practically non-existent. The limited 1 yr warranty provides only a replacement with a refurbished (NOT NEW!) product, and only if the customer mails the phone to their TX center, at own expense. Panasonic, shame on you!!!

Panasonic KX-TG1033S Dect 6.0 Expandable Digital Cordless Phone System with 3 Handsets

What Consumer Reports did not report is that the volume must be adjusted for each call. I have difficulty hearing and need to have the volume adjustment remember where it was last set. Also found the volume,once adjusted, dropping sharply during the call. On one occasion I tried to share a call with a 2nd handset and received a BUSY message and tone. Too bad since this phone system has many admirable features. Following Panasonic's advise, I removed AC power from the base and handsets and disconnected the base from the telephone line for at least one minute - then I reconnected the system. It seemed to help for a while, but then the problem returned.

I bought this phone as V-Tech phone didn't work out. Actually this was my 3rd choice after Uniden.
I thought the phone was ugly and really didn't like the orange backlight(I hate orange); but the looks has grown on me.
This phone stays charged up for the 7-10 days they said it would, range is great as I used it 4 houses down the street with no lost in sound quality.
Copying of phonebook from one phone to another is easy, and you can get your messages from the handset. Also you can make changes to the handset and it will change the other handset as well. I also like the ringtone choices.
I think this will be a great phone for the years to come, My girlfriend went and bought one herself.

You always research everything to death before you buy it, right? I did! And then I settled on this phone.
It has a very clear sound. Great speaker phone. Great answering machine. Very light in the hand and comfortable to use. It does however interfere with my wireless network, so I had to use a filter which took care of the problem 100%.
Now, ask yourself, what else should the house phone do? Nothing, eh? So, buy it. You won't regret it.