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on April 3, 2007
This is the absolute worst fax machine ever! I would not even call it a fax machine because it doesn't fax! Where to start -- the paper feeder will not take multiple pages. It jams or smashes 3 pages together. Do not buy this product. It's a waste of you money. It's a waste of your time. You'll just end up having to buy a new fax machine anyway.
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on March 22, 2007
I dont' know where to start. I cannot put multiple pages in at a time. It won't even grab one page at a time without hand feeding it like shoving a dollar bill in a change machine. I could go on, but that is reason enough to not purchase one.
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on August 5, 2010
I bought a Panasonic KX-FL511 fax machine this February. It worked fine for 5 months, then start making loud grinding noises. I called 1-800-435-7329 Panasonic help line and did some test. They found that the gear from the drum unit are making the noises, and I asked if they can send me a replacement drum unit. Their answer is "Panasonic warranty only covers the machine (within 6 months), not the parts". They can sell me the drum unit for $116.00 plus shipping...(ridiculous). I also asked if I buy the drum unit from them, what is the warranty on the unit, and they answered "30 days"... What the .... FXXX
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on January 21, 2009
THIS IS.... THE ABSOLUTE WORST FAX MACHINE I HAVE EVER OWNED...
JAM...JAM...JAM..
DID I SAY JAM...WELL THAT'S ABOUT ALL I CAN SAY..BECAUSE THAT'S THE ONLY THING IT DOES WELL...SAVE YOUR MONEY...
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on January 11, 2007
Let me join in the chorus of those warning against this purchase. This fax machine worked well for about 6 mos. but since then it is almost impossible to get anything faxed or copied without jamming during the first couple attempts. Even more annoying is that it then has to print out an error message thereby wasting a full page for a couple lines of useless text. The same problem is starting creep up on incoming faxes as well. The perceived value of this machine quickly disappears when you spend 5 minutes trying to get a single page sent. Now it is almost completely useless.
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on January 19, 2012
We bought this machine just under 1 year ago. Within a few months the toner was stuck in the drum and bent other pieces in the drum. Since then it has been easier to remove and replace toner, but the toner spills out everywhere. Now we need to replace the drum and there is absolutely no point in spending just as much as it cost to buy this machine. I myself did not choose this machine, and would not have if I had read all of these reviews. We've never experienced paper jams like everyone else, but customer service is terrible and the manual barely explains anything, I have to wear gloves anytime I have to open it up and usually get too angry with it and make someone else do it.
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on March 14, 2006
you will pay $200 for the fax machine and after you finished about 3 toner cartridges you will have to spent ANOTHER $100 or more for a DRUM!!!. they are robbing you blind! isn't it enough that they are making a lot of money on the toner now they have a way of making more!

where are the old days when you spent money on fax machine and you had to pay ONLY ONCE!!!???!!!
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on November 26, 2007
When it works it's good but it rarely works. IMHO the Panasonic KX-FL511 Sucks, ie paper jam issues and worse, paper feed issues. Their tech support is even worse. I will never buy another Panasonic product.
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on November 2, 2011
Ever since I bought this piece of junk new it has consistently jammed if more than two pieces of paper were loaded. Two pieces loaded separately worked about 10 percent of the time. One piece worked about 25 percent of the time. I have wasted loads of paper on the jammed reports produced by the machine.
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on December 13, 2006
Almost to the day, the feed mechanism started acting up after 1 year (yes, the warranty is for 1 year!)Next time I'll buy a Brother.
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