Most helpful positive review
878 of 894 people found the following review helpful
BEST PANASONIC PHONE EVER!!!
on June 15, 2012
I've had many Panasonic phones over the past 30 years. It is the only brand I trust for quality and customer service. The last one I had was KX-TGA402. There was no back light and it didn't have a speaker ID. I could never see the caller ID when I was on the phone with some one else. After a few years it stopped ringing in one room and I didn't want to purchase a range extender which Panasonic does sell. The back/lit panel is the largest and brightest I've ever had. About 1.8 inches by 1 1/4. Even with the light off you can read the date and time very easily. The key pad has larger than usual easy to press buttons. So easy to set up, it really is a breeze.It takes 7 hours to charge but I received a phone call within 30 minutes of setting it up. The phone book and everything else is set on all 4 phones with just one entry. The answering machine is loud and clear and so is the caller ID when the phone rings... The manual spells everything out very easily and clearly.. I did have one question about entering my greeting. Customer service answered quickly and was most courteous and helpful. My husband has a hearing problem but he has no problem with this phone either listening or hearing the phone ring.. The volume control is on the side which is very convenient compared to pushing a button to see the bars expand while you're talking. I checked Panasonic online before I purchased this. It was the only Dect 6 Plus that said NEW so I assumed it would be the most advanced. Amazon was also about $11 less than the retail price. Another helpful feature is that there is message counter lit in bright red so when the phone is off you can always see how many messages are stored. Another plus is that when you have a Voice Mail message there is a 1 1/8 inch bar on the top of the receiver that flashes on and off (the indicator light). You can't miss it. There will be a lit message on the display that you have Voice Mail waiting for you.. If you have entered your VM phone # in your phone book just click under VM and Voice Mail will automatically be dialed for you. This light also flashes on and off for an answering machine message. I've never seen this feature on another pnone before-- if you are in another room other than the base you can listen to your answering machine messages on any handset in any room!!! I am so happy with this phone. I can't recommend it highly enough.
I am adding this information a few days after installation, as it is not included in the instruction booklet on page 32 as it should be. If you subscribe to Caller ID this is important to know. When you refer to caller list - the name, date and time appear but not the caller's phone number. This is the first Panasonic phone I've had where there was no number. I called Panasonic and they told me to press the right arrow on the Navigator key which is the large black button with the 4 arrows. The phone number will immediately appear. If you press the left arrow the caller list appears but without the phone #. I hope this is of help.
August 29,2012 update. I'm still extremely happy with this phone, more so than ever.
UPDATE: MAY 21 One of my handsets stopped ringing. I called Panasonic at 1 800 211 7262. The rep courteously walked me thru the repair. Click on menu and then pound #. Press in 160 and it said volume OFF. I used the up arrow and made the ringer as loud as possible and then pressed SAVE! I just saved alot of money as I thought was going to have to purchase a new handset.