Customer Reviews

Panasonic KX-TG5432M 5.8 GHz Platinum Cordless Phone with Answering System and Dual Handsets

5 star:		(26)
4 star:		(7)
3 star:		(5)
2 star:		(2)
1 star:		(4)

 

 

I had to buy a new answering machine because my former, an AT& T digital model finally was biting the dust; it was almost 15 years old! I did some research on digital answering machines, and decided that it's be best to get one with a handset.
I love all the features on it as it suits my needs and more:

*The answering device is very clear; so far all messages have been recorded with time & date with clarity. The buttons on the answering machine is user friendly.

*The speaker phone and intercom allows me to buzz my teenage daughter in the lower level of the house instead of shouting.

*The handset, despite it being made of plastic, feels substantial and looks stylish. The orange backlit light is pleasant and useful when dialing in the dark. Voice clarity is great; I have set it on voice enhancer and I think its like having the person you're talking to almost be in the next room.

*The settings are easy to follow in the manual. There aren't so many bells and whistles as well as tech stuff that would drive me to flush the manual,and return the phone.

*The phone and answering device is compact and I like the silver and grey coloring; it has a rich stylish look and doesn't take up so much room.

I would have given this phone 5 stars. My only complaint is that the buttons on the handset are really tiny, and I find myself reaching for my reading glasses to look at what I'm doing. The hanset itself is on the smallish side but again, I think time will help me adjust to its size.

I think, though, that over time, I will naturally get use to the buttons . Its only been a week since I have had the phone and already I am used to the on and off buttons without having to eyeball them.

I purchased the phone at Best Buy for $10 more than what Amazon is offering because I had to replace my former dying machine right away.
I bought this phone because I only needed a certain amount of items on it. I didn't need the speaker phone but I am glad I have it because its a great feature to have. I think that when a phone has too many features on it, it gets complicated and tends to break easily. Overall, I am really happy with this phone.

Needed a phone system that wouldn't conflict with my wireless-g network. This one worked flawlessly. Excellent range can use outside the house. Crystal clear. Transferable phonebook between handsets. Works great with Vonage. It does everything I was looking for.

I am very surprised at some of the reviews for this phone, and am glad I did not see them before I purchased mine about 6 months ago. The phone has been flawless for us. We have the base downstairs in the kitchen and the satellite handheld on the 2nd floor in the master bedroom, quite a distance from the base. We use the intercom every so often without any problem. I have roamed the entire house and have had crystal clear reception each time. I have not tried venturing out into the yard very far with it.

The answering machine does everything it is supposed to. I love the feature of erasing some messages and keeping others. My old machine made you erase all or none.

I had a lot of family visiting with their laptops over Thanksgiving and the phones did not interfere with our wireless network. My sister complained that her 2.4 gHz cordless interferes with her wireless network all the time.

I wanted to add a caveate to my review based on the experience Tom from Richmond is having. I too have a wireless network in my home (through Verizon) and plugging this phone into the wall has not effected it in any way. I'd be interested in hearing what your local phone company says about this phone sucking up your bandwidth? Perhaps there's a wiring issue in the closet?

I bought this phone to replace my old 900 MHz Panasonic phone that wouldn't work appropriately with my new Dell Photo All-In-One Printer/Fax/Scanner/Copier. The old phone couldn't automatically differentiate between a voice call and a fax, this phone has no problem. I spent several days with Dell technical support before I figured out I needed to replace my old phone.

I almost passed on this phone because of some of the reviews, but being the Panasonic fan I am I just couldn't do it without further research. After looking at a number of phones (believe me, I looked at a LOT), and talking to my Brother and all of my friends about their phones and the problems they were having, I came back to this Panasonic.

So far, I've been very pleased. I've had the phone about 4 months now and have had none of the problems written up in the reviews here. We are able to go all over the neighborhood and use the intercom feature, I have no interruptions or dropped calls in the house, I'm able to use either handset on any of the 3 levels of my home, and there was a wall mount in my box.

The phone was very easy to configure and setup. Directions were clear and easy to follow. I didn't give 5 stars because I felt Panasonic missed a feature or two that I really liked in my older phone, the major one being the speed dial. I also have to agree with one of the disappointed reviewers when they say the clear plastic cover over the speaker and caller ID window on the handsets is a bit cheap. You do have to be careful when wiping this area down as it does scratch easily. The only other thing I'm not too pleased with is the wall mount. Panasonic neglected to put a "lip" on the cradle so the wall mount cannot be set flush to the wall when installed. It sits out at about a 45 degree angle to accommodate the handset. This is ok if it's in a low traffic area of your home, but if it's hanging in a high traffic area the chances are high it will get accidentally knocked completely off the wall by someone walking by.

Overall, I have to say I'm extremely pleased with this phone. I like the size and weight of the handsets, and I like the features it has. The answering machine is very clear and easy to use; and I get excellent range with both handsets for telephone calls and intercom use. I'm also told by my Brother and friends that the clarity when I speak is like being right in the room with me. This phone also has a voice enhancement feature that you can turn on or off at will to help hear better on calls with poor reception.

I give this phone 5 stars for the features it has. They are good and work well; but only 4 stars over all as I do feel Panasonic could have done a better job on the design and missing features. I felt I could live with what's missing and if you can as well, I believe you'll be very happy with your purchase.

Great phone system, reception and volume very good. Handsets are nice and lite, compact. Battery life is very good so far; but with most all cordless phones, I'm sure the charge length will deteriorate over time...
Inially picked this model because it is 5.8ghz which 'does not' interfere with your home wireless network. As advertised, works like a charm! This phone is a very good unit, you won't be disappointed.

We purchased this system after a long search and love it. This is very easy to install and we love being able to change the ring to a melody rather than the normal sound. The idea of having a second phone that doesn't need to plug into a telephone jack is great. Our house is 3000 sq. feet and the second phone is upstairs while the main base/unit is in the kitchen. We have had NO problems with signals, sound or anything. This is a great buy!

I have always had fabulous success with Panasonic phones. I have had a Panasonic phone since the days when you no longer "rented" your phone. I episodically have a lapse and buy another brand. (Don't ask me about my UNIDEN experience and the annoying beep after each received or hang up message!!! It made me nuts.) I bought this phone to replace a working phone which ran out of power quickly and had other problems. I returned to my old standby...Panasonic...and won't stray again.

The units are compact and attractive. More importantly, they are ergonomically correct and fit perfectly in the palm of your hand. The adjunct phone is great but does not add the entered phone numbers or commands automatically. You have to do this separately.

Again, I've learned my lesson. I will never stray again from Panasonic phones. I have always had excellent experiences with them and have only traded up because I wanted a smaller unit or a more modern version. I never experienced a broken or malfunctioning Panasonic phone.

We are very pleased with this phone. We needed a 5.8 GHz system in order to avoid interference with a wireless computer network. We initially bought an AT&T-branded phone, but it regularly crashed (I'm guessing that is what happened... the handset went dead and then seemed to "re-boot" about 5-10 minutes into a call.) AT&T customer support had no suggestions other than return the phone, which we did, replacing it with this Panasonic model.

Many phones advertised as 5.8 GHz are in fact only 5.8 from the base station to the handset; they are 2.4 GHz from the handset to the base station. The AT&T phone mentioned above was "dual frequency", as were most of the others we checked out at the local big box stores. Only the Panasonics were 5.8 in both directions. This ought to make a difference, especially with 802.11 (ie, computer network) interference. This was why we picked the Panasonic.

My only complaint is -- as others have mentioned -- the spurious "missed call" message(s) on one handset after another handset was used to take the call. Panasonic is not the only brand to feature this annoying UI, unfortunately.

Overall, we recommend this phone. I'd definitely purchase it again.

I was reluctant to pay almost $100 for a cordless phone but after going through so many cheap phones that had fuzz, static, echo, and background noises--I thought I would at least give it a try.
1st-The phone is crystal clear and works fine all over the house.
2nd-The set-up and programming was easy.
3rd-The intercom and transferring of calls is very nice for those who are "lazy" as I am.
4th-I have DSL and it does NOT interfere at all with it. (Remember to put your filters on the phones for DSL.)
Overall, I am very satisfied, even though I had to plunk down $100. The most deciding factor on buy the phone was the reviews we read on Amazon. I did not buy through Amazon, because in my cheapness--I wanted to take it back immediately if it did not perform to my liking. Lastly, the answering machine is easy to operate and works well. Buy with confidence!

I was looking for a wireless compatible phone to give me better reception than I was getting with my 900MHz. In buying this dual handset I realize this was not the case. Sometimes our phone line has some unusual static, but lately the reception is clear in the same room as the base unit, but on the second floor the clarity is less than acceptable.

Also the plastic cover on the top 1/3 of the phone is very prone to scuffs and scratches.

Overall nice phone/answering system, but I am not satisfied with the clarity of the phone in all parts of our house.