Your rating(Clear)Rate this item

There was a problem filtering reviews right now. Please try again later.

849 of 861 people found the following review helpful
on May 19, 2011
Size Name: 5 Handsets
First, one of the reviews above states they have used these phones for years, but this series was first shipped in May 2011, so this review must be for a prior generation. And it is important, because this series has a lot of pluses that the prior generations did not have.

Second, we have used Panasonic phones (with very few exceptions) since their old wired phones! This product is replacing an earlier generation wireless series with 4 phones. We had two batteries in the old units starting to fail, so rather than buy replacement batteries for 5 year old phones, I bought this and am not disappointed at all. Some of the key reasons this may be the best Panasonic phone system yet are:

> The screen is so much better to read. I wear reading glasses and the old screens were tough to read without them, but the high contrast, white backlit screens on these phones are so much easier to read!
> The menu systems seem much better. Much of what you want to do is handled by the soft-touch buttons with screen readouts so rather than searching the small text below some of the buttons, the choices are much easier to see on the screen.
> The reception is so much better and covers a longer distance than before. Our old phones (5.8mHz system) would get harder to hear on both ends if we walked to the other end of the house and walking a few steps outside was sure to cause a drop, but this new DECT 6 works anywhere in the home and far outside with no noticeable diminution in sound quality. (Pana makes a range extender optional piece you can add to the system, but I cant see any use we would need for it!)
> One of the best new features is the ability to use one of the handsets for temporary battery backup during a power outage! Most wireless systems go down entirely if there is no power, so if there is an emergency or even a short duration power failure, you cannot call out or receive calls. With this phone, if the power fails but your handset is charged, just putting it in the base station powers it and allows you to call out or receive calls. This feature alone is why I waited a few months for this version to ship. We have had a number of short power outages, but this feature eliminates most of that as an issue.
> We use the phone company's voicemail system so we do not need the recording function, but this phone includes the ability to speed-dial the external voicemail and, more importantly, if there is a message on that system, the Panasonic handsets still show a flashing light to alert you to a message and when you pick up any handset, the screen also shows you there is a voicemail.

There are a lot of other features that we do not use, like the Voice Caller ID that announces who is calling (we don't need the extra noise!) but they worked fine (until I turned this off). So I have to say that this is a great phone system overall. Light weight, easy to use, easy to read - just excellent!
3333 commentsWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
452 of 457 people found the following review helpful
on May 23, 2011
Size Name: 5 HandsetsVerified Purchase
This cordless phone and answerer are new for 2011 and the performance is outstanding. Minor changes for 2012 and 2013. Read on.

You can buy this phone/answerer in five configurations: KX-TG6632B (two cordless phones and answerer), KX-TG6633B (three cordless phones and answerer), KX-TG6643B (three cordless phones and answerer WITH keypad), KX-TG6644B (four cordless phones and answerer WITH keypad), KX-TG6645B (five cordless phones and answerer WITH keypad). All have the same handsets and the answerer differs only in that some come with a keypad and others without. None of the answering machines have a hard wired handset. Otherwise the features and performance remain the same.


Near perfect display: Readable with no back-light and with the back-light on (hit any key) there is a brilliant white background with purple text using very large characters. This is the best display I've ever seen. The fonts are near perfect and the text is huge!

Range - outstanding: Past cordless phones have proven unreliable just outside my garage door. I had perfect reception there and decided to experiment. My driveway is 250 feet long and I still had reception 250 feet from my house! Stunning! Yet at the farthest distances some hiss became evident.

Voice quality - outstanding (yet I do wish I could turn the volume up just a bit more from its highest setting). Also there is no hiss or other audio anomalies.

Battery life: the batteries are standard NIMH AAA which are easily replaced. After a few days the meter shows no discharge. However after 5 to 7 days these phones need to be recharged so I really doubt the claimed 11 days of stand-by as quoted in Panasonic's specifications.

Programming: Reasonably easy although I had to consult the manual a few times. Program one phone and the rest (including the base unit) automatically update. That is a very nice feature. Even if you don't wish to do any programming the default settings are wisely chosen.

Comfort: These phones are very light weight but comfortable if you like to cradle the phone between your ear and shoulder. A belt clip is included.

No interference: The dect standard (1.9 GHZ) is a new frequency that does not interfere or share the same spectrum with past cordless phones or other wireless devices like routers. The "plus" designation is simply Panasonic marketing - meaning this is the second generation of Panasonic DECT phones.

Tone control: Three settings - normal, high frequency boost and low frequency boost.

Power outages: Keep one handset in the base and the system will function for about two hours during a power outage. The handset powers the base in this case.

Features: Too many to list but every feature offered seems to provide a great deal of flexibility. For example - talking caller ID can be turned on or off at either the answerer or handset respectively. Three groups of favorite numbers are offered so three people can have separate lists and each group can be given a unique name.


Volume: The ringer, speaker phone and handset are all just a bit low on volume, at least, to my ear. At their highest settings I find the volume acceptable but I wish they all could go a bit louder.

Answerer: Limited and rather basic. You can answer the phone there only by hitting the speaker phone button. You can't dial out except for three buttons which you can program. More flexibility is offered on the TG6643B which has a keypad but it still has no hardwired handset. You can only record or check your announcement at a handset but you can play back or erase messages at the answerer.

Battery life: the batteries are standard NIMH AAA which can be easily replaced. After the first few days of no usage the meter shows no discharge. However within 5 to 7 days these phones need to be recharged so I really doubt the claimed 11 days of stand-by use as quoted in Panasonic's specifications. ALSO ----- if you actually spend some time TALKING on these phones - within a few hours usage they will need to be charged! To be clear - these phones are a bit weak on battery power.


This is a near perfect cordless phone offering clarity, great range, no interference with existing cordless appliances, a wonderful display and a number of other features. It shows the maturity of the technology brought to us in 2011

Overall I highly recommend this phone. I'd strongly recommend you purchase one more handset than you think you'll need given the low cost of an additional handset when purchasing a package. Purchasing separate handsets at a later date is much more costly.

Keep in mind if it does not say dect PLUS - you are looking at an older model Panasonic ---- many of which are still offered for sale on Amazon

BEST DEAL: As of May, 2011 the five handset version with answerer is only $10.00 more than the three handset version. The four handset version is priced higher than either of those. Go figure. Having an extra handset or two you'll never regret!

UPDATE 2012: (November 2012) I just purchased the newer 2012 Panasonic KX-TG4745B for my parents. Prior to installing the system for them, I used it in my home for a week. It is even better than this fine system. It has much bigger keys, it is louder, has a dedicated rocker switch on the side of the phone to adjust volume and has the same excellent range and sound quality. The only thing missing is the ability to power the base unit with a handset during a power outage. I'd recommend this newer model over this one.

UPDATE 2013: (April 2013) Panasonic just released literature on their 2013 phones. Most of the 2013 models will NOT be available until May/June of 2013. It may take another few months for them to start appearing on Amazon. There are only a few additional features on the 2013 models. Cordless phones have already matured to the point that companies are just playing with features! I'll add - I love my 2011 Panasonic cordless phones. Yet, some newer models offer integration with cell phones via bluetooth. If that feature appeals to you then you should look at some of the newer models (not all of them feature this capability). Looking at what will become available for May/June 2013, I'd recommend the KX-TG6845B - it is essentially the same phone as I have already reviewed here. By the way - to eliminate some confusion on Panasonic model numbers - the last number (digit) relates to the number of handsets provided with the basic model so a KX-TG6845B has 5 handsets, a KX-TG6844B has 4, a KX-TG6843B - 3, etc.

As of May/June 2013 buy the Panasonic KX-TG6845B assuming the model I've already reviewed is no longer available.
2727 commentsWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
202 of 206 people found the following review helpful
on April 29, 2011
Size Name: 4 HandsetsVerified Purchase
Gone are the days of needing phone wires throughout your house. I had one old cordless phone as well as several corded phones around the house and out in my shop, all of them wired to the wall. I decided to upgrade to this system. It was a good move.

The set up was simple. An hour with the directions to get all my settings the way I wanted them and punch in all my stored numbers and I was in business. Now the only wired connection is to the base unit which sits on my desk. I can put the others handsets anywhere.

The sound clarity is fantastic and equal to any corded phone. The range is way beyond what I need, so even the phone out in my shop works great. The display is easy to read and the menu very intuitive even if you don't have the owners manual handy. I really like the intercom feature where you can transfer a call to someone else in the house without having to yell for them to pick up the phone. It will ring what ever handset you want. I also like the feature that lets you silence the ringer according to a preset schedule, so now the phone in my bedroom won't ring between 8pm and 8am. I can still hear the one in the kitchen ring and don't need to get blasted out of my sleep by the one by my bed. Caller ID shows up on all the handsets and you can retrieve messages from any handset. Once you store a name and number it is available on all handsets. Very cool. You can also block any callers that you don't want to hear from again or any callers without caller ID (which is most of the telemarketers)

The only thing I don't like (or need) is the voice that announces the callers ID. It's a mechanical sounding voice and rarely pronounces the names right. Fortunately this is an option that's easy to switch off on any or all of the handsets and the base unit.

I am very happy with this purchase and wish I had done it years ago. You can't go wrong with this system.
55 commentsWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
532 of 555 people found the following review helpful
Size Name: 5 Handsets
For me, buying a new phone system is about as enjoyable as buying a GPS for my car. It's a mind-boggling experience with so many makers and models that it just gives me a headache. Thankfully I only have to go through this ordeal every 5-6 years or so.

I did not have any problem with my previous phone system, a Uniden TRU8885-2 5.8 GHz Digital Cordless Phone with Dual Handsets and Answering System base station with additional Uniden TCX800 Accessory Handset for TRU8800 Expandable Phones (Silver/Black). The Uniden was not missing any features. In fact, I am not looking forward to getting rid of it at all. I love it. The sound quality is the best I've ever heard in a phone. It has great range, it works as an intercom and as a room monitor. It has great ring tones and a great variety of them and the list of features and why I like it so much goes on and on.

The only "problem" is that the rechargeable batteries need to be replaced in all five of my handsets and that represents an expense of nearly $100 which just so happens to just about be the cost of an entirely new phone system. There's something wrong with that scenario but unfortunately that's out of my control. So I was faced with the dilemma of putting new, expensive batteries in my 6 year old phone system or buying a new phone system for about the same cost. That's a dilemma right?

The Panasonic KX-TG6645B is quite a capable phone system and it does have some very strong qualities.

What I really like about the Panasonic phone system.

1. The ring loudness can be set to be quite loud and each handset can have a different ring volume and ring tone.

2. The ability to have a shared phonebook available to all phones is awesome. And the ability to put phone numbers in the phonebook into different groups is also great since each group can be assigned a different ring tone should you desire to do that.

3. I really like the idea of having Ni-MH AAA batteries in the handsets instead of proprietary battery packs. AAA Ni-MH batteries are MUCH cheaper to replace when they need to be replaced and do away with getting ripped off then the time comes to replace batteries.

4. The ECO mode, which helps lengthen the time a handset can operate before the battery needs to be recharged is great. ECO mode reduces the power level a handset uses based on how far away it is from the base station.

5. The handsets have a very large, very legible display. Numbers and names are very easy to read and the back-lighting of the display on the handset is bright which is awesome in the dark.

6. The range of this phone is fantastic. With my Uniden, I could barely make it to my mailbox before losing a call. With the Panasonic I was able to walk six or seven times that distance down my street before losing the call. Impressive.

7. The ability to have a cordless phone that can still work, at least for a short time, during a power outage is a very good feature.

8. The ability to set an Alarm on the handset is a cool feature that can come in handy. It could be viewed as a backup alarm clock or just a handy way to set an alarm, either once, or a recurring daily alarm.

9. It's great that you can change the handset name although you are limited to 10 characters.

Features that I have mixed feelings about

1. The phone uses caller ID info to speak who is calling after the 2nd ring. That's an OK feature that I'm still not sure if I like a lot or not at all. Unfortunately a lot of calls coming through are "private" or simply contain forged or bogus Caller ID information..

Features that I dislike about the phone system

1. The default sound of the earpiece is very tinny and sharp. It is not a pleasant sound to my ear and is fatiguing to listen to. It is to me simply unpleasant. My Uniden phone had a vastly superior sound quality in the earpiece. There is an Equalizer control that you can invoke that emphasizes either High Tones or Low Tones and switching to Low tones is better, but still not as good sounding as the Uniden in my opinion

2. The sound quality of the answering machine is not nearly as crisp and legible as what I was accustomed to with the Uniden phone.

3. Remote message retrieval has some dangerous menu choices with no fail-safe mode. For instance, to delete a message while it is being played or immediately after it has played, you enter *4 to delete that particular message. However if you accidentally enter *5, you just deleted ALL MESSAGES whether or not you listened to them. Can you imagine the consequences if you accidentally do this when traveling and accidentally wipe out 23 un-listened to messages? That is a ridiculous option to have at the top-level of operation when accessing your mesages. And there should at least be a prompt to ask if you are sure you want to delete all messages. Similarly, it is just too easy to accidentally chose to delete all messages on the base station.

4. The ring tone/melody selection is entirely deficient. The few melodies that are in the phone are poor. There should be better and more melodies from which to choose. My Uniden phone had quite a few melodies that were great.

5. I dislike that fact that the answering machine does not have an audible alert to indicate that there are new/un-played messages on the machine. The machine only displays a small flashing arrow on the play button which means you have to look at the phone in order to realize that you have messages. My Uniden phone had a flashing indication as well as an audible beep. Much better to have the choice to have one, the other or both.

6. There is no ability to fast-forward through a lengthy message to get to a specific part of the message, like to hear the caller leave a return phone number which is normally about the last thing a person would say when leaving a message. You can't go backwards through a message either.

7. The menu system seems too deep. It's not that easy to quickly find what you need to find. For instance, the Intercom feature should be a single button push but instead you need to push Menu, then 3 more clicks to select Intercom, then a copule more clicks to choose which handset you want to connect to. The Uniden phone had a dedicated Intercom button, then a simple scroll and click to choose the handset you want to connect to.

8. The handsets themselves are quite light in weight and feel kind of flimsy in my hand. They are not sculpted to any degree and do not feel comfortable in my hand. The Uniden handset had a significantly more substantive feel and was sculpted in a pleasing way that made griping it more secure.

I realize that not everyone will have the same needs or expectations in a phone. My views are based on what I've become accustomed to in using my Uniden phone system. I just feel that the negatives for this phone outweight its positives... and it does have a lot of positives.

As I said before the Uniden is one of the best phones I've had the pleasure of using. I'm honestly re-evaluating whether I'll keep the Panasonic or just return it and buy the new batteries for my Uniden. If you've never had a Uniden or a phone with this much power and features, you'll probably love it completely. My complaints about the phone are simply because I became attached to my Uniden and this phone lacks some features and quality that I came to appreciate in the Uniden.

UPDATE: 10/27/2011 - After using these phones for a few days I've decided to return them. The sound quality just isn't as good as my Uniden phone. I dislike the lightness and shape of the handset. I also do not care for the menu system nor the difficulty in programming certain functions which are not easy to find at all unless you look in the owners manual.
The phone just doesn't stack up as well to what I was accustomed to with the Uniden phone and in spite of the things the phone does right, it does too many things poorly or not as well as the Uniden. Back it goes.
5353 commentsWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
90 of 93 people found the following review helpful
Size Name: 5 Handsets
I purchased this Panasonic phone recently to replace an older cordless phone, also Panasonic, which was suffering from battery degradation.

These phones are quite good, better in features, range and audio quality than my older set. The 5 handsets are more than we need so essentially we have a couple of backups if there is any problem with one. This set was on sale at the time which is why I decided to go with more handsets than we require.

Features are as good as most DECT 6.0 phones (Panasonic refers to these models as DECT 6.0 Plus and claims better range and sound quality): storage of numbers, Caller ID, intercom capability, and so forth. The batteries are Ni-MH which is a plus and I do not know that any Panasonic phones have Li-Ion batteries which would probably be the only better alternative currently available. These were released 2011 and at the time of this review they are Panasonic's latest models.

This phone will not sync up with your cell phone. For those features you need one of the "Link-to-cell" models, see below.

One VERY NICE feature is power outage backup - the phone will operate using power from one of the remote handsets even if you have a full power outage. This is the first cordless phone I have seen with this feature, and we have had one power outage since we received the phone, and it did indeed work as advertised. One of the cordless handsets must be kept in the base station in order for this to work, and the display changes to tell you that it is powering the phone so that you don't accidentally remove it. Very nicely done!

You can get this same phone packaged with different quantities of handsets and different base stations, so you don't have to pay for more handsets than you require. It is somewhat complicated to study the various Panasonic models in order to determine which are equivalent and which are newer models. I ended up going to the Panasonic website and concluded that the following models are in the same "family":

* KX-TG6641B, 43B, 44B and 45B include a base that docks one of the cordless handsets and has full dialing and speakerphone capability, and is packaged with either 1, 3, 4, or 5 total cordless handsets included.
* KX-TG6632B, 33B is very similar, with a different base (no dial or speakerphone on base), the same identical handsets. These include 2 and 3 total handsets respectively.
* KX-TG6671B, 72B are the models with corded base stations, with 1 or 2 cordless handsets included
* KX-TG7642M, 43M, 44M and 45M are the same plus the "Link-to-cell" capability, with 2, 3, 4 and 5 handsets
* KX-TGA660B is the accessory handset for any of the above phones

Overall I feel that this is a very good phone system and I do not hesitate to recommend it.
11 commentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
123 of 132 people found the following review helpful
on October 1, 2011
Size Name: 5 HandsetsVerified Purchase
I'm a telecoms engineer with 20 years experience and have been an otherwise happy customer of Panasonic cordless phones for more than a decade. Recently, we purchased two sets of Panasonic's new DECT 6.0 series; the KX-TG7645M and the KX-TG6645B. We purchased these confident they'd be another improvement in Panasonic's excellent cordless set evolution, one which we'd been very satisfied with to this point. Panasonic's cordless phones have delivered the best features, best audio quality, best phones in their class, for years. Until now.

We should point out our phone service is provided by AT&T U-verse; VoIP offerings delivered as analog lines by AT&T's Residential Gateway (RG). These new Pana phones delivered incredibly annoying and loud 'near end echo' -- i.e., you hear yourself when talking -- intermittently. It can appear mid call, then fade, then returns. Easily 25% of calls made had these problems. We spoke with their "tech support". Their best suggestion was to 'remove the batteries and wait 10 seconds' before re-inserting. The tech said, "sometimes these sets have a problem adjusting to the phone line they are connected to". Yeah. No kidding. For us the problem was fatal. We aren't buying new phones to get (far) worse audio quality.

We returned both sets to Amazon (no issues with Amazon; they were quick and efficient in the return process) and have purchased two comparable, but less "feature rich", systems made by V-Tech. Perfect audio quality on every call with the new V-Techs. No issues there.

So, there *is* a real problem with Panasonic's new DECT 6.0 systems working with [at least our] AT&T U-verse installations. If you are considering these sets and have this type of phone service, keep the packaging intact. You may suffer the same godawful and uncorrectable 'near end echo' problems we faced.
1111 commentsWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
66 of 70 people found the following review helpful
Size Name: 4 HandsetsVerified Purchase
I work in a warehouse and am constantly on the move. I bend and lean a lot and having a phone in my pocket isn't always ideal but I get calls often enough I am constantly running back to my desk to grab the phone or try and figure out where I laid it down. I love this phone set! It looks nice in person. The different ringers are great!

The answering machine is easy to program and you can leave it so that it doesn't pick up until the 7th ring, which is great for me.

The voice announcing of callers with ID is entertaining as it gets. The pronunciations are sometimes down right hysterical...and some days I just really need a silly and stupid thing to laugh at like that to keep from losing it.

I strategically placed the extensions in the places I am most likely to be at or near when the phone always choses to ring and they all have beautiful clearity and are small enough not to take up much space (like the size of a standard 8oz cup).

You can put a belt clip on each handset. AND the best can charge this front or backwards! This is the first cordless I've had that you didn't have to put in exactly "as pictured". Awesome feature!

You can adjust the ringer tone and volume for each handset which is nice since I placed one of the extensions in someone elses office (yes it makes sense to be there but didn't want it to be annoying). You can even mute one or all handsets...there are a lot of volume features!

I could go on and on about how much I like this phone versus my old cordless but I won't. I'll just leave it at HIGHLY RECOMMENDED.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
42 of 44 people found the following review helpful
on August 19, 2011
Size Name: 5 HandsetsVerified Purchase
At first glance and use this phone is great. I purchased this along with 1 extra handset so I have 6 handsets. Set up was a breeze.


The caller ID and phone book is the same on each phone. If you delete something on one or change it on one, it changes on another

The phone has different groups you can put phonebook entries in--9 in all---what is great about that is that you can assign each a ringtone or search by group. You can assign each person in the family a ring tone so that when someone calls for them and it is in the phonebook, the phone rings a certain way and you know who the call is for. Or you can assign work contacts to their own ringtone so you can ignore those when you want. This can reduce the need for people to pay for 2 separate lines unless you need them because you need to talk on the phone at the same time.

You can assign each phone its own name

You can page one phone at a time or all of them (great for the intercom feature or trying to find a lost phone--my other system paged every phone so trying to find a lost phone was sometimes challenging).

Has a much farther reach than the 2.4 and 5.8 phones. It doesn't interfere with my wireless networking.


If there is a voice mail (i use the voice mail system from the phone company)--the phone displays "New voice mail) rather than the phones name. The name won't show up until you listen to the voice mail. I find this aggravating many times as I already know I have voice mail because the light is blinking and for whatever reason, i'm just not ready to check it.

if you have no voice mail, the icon for voice mail goes away, which means you have to go through the menu and press it about 4 or so times to get to voice mail. My last phone has a voice mail button all the time for one touch voice mail access. I save a lot of messages and want to go back and listen and i miss being about to have 1 touch access. If there is a new message, a voice mail icon is lit and you do have 1 touch access.

You need to remember what phone you assigned to what handset number because the base unit where you press the locater services button does not store the names--you have to select by number. This isn't too bad--i don't remember what handset is what so i just page each one individually. However, if I was using the intercom, i would want to remember what number was for what phone. I don't understand the purpose of being able to name the phone (other than to get it to its original charging station) if you still have to remember which handset number it is

Programming was NOT intuitive. I had to use the instruction manual and have had to pull it out several times to remember how to do something. I honestly think that is a little ridiculous. We are at a day and age where simple things like this should be intuitive!! All of my other phones have been.

There is a limit of 6 handsets--not all companies limit it to 6 handsets.

While the talking caller ID is ok, there is a delay, so often i already know who it is before it tries to pronounce it. Pronunciation isn't great, but its ok. I personally find it not very helpful. Although it has been nice at times. For me, it wouldn't be a reason to buy this phone alone because of the major problems i list below.

The caller ID keeps track of every number and each time they call. At first, I liked that compared to my old phone that would just display the most recent time called and the total number of times called. But what I found out is that often my caller ID history doesn't go back very far in time because the people that call a lot end up using the space up. This is disappointing to me because I must be lazy and have used my caller ID memory as a way to know the numbers of people that have called. Before, my history could last for a month. With this phone it is usually gone after a couple of days. They both stored the same amount of numbers in the caller id bank---but when the majority of my calls are from the same few people, they didn't take up much space with the other system. Does this make sense--if not, someone comment to me and I will try to change it.


I have had more difficulty hearing people on these phones than my other phones. I have had these phones a couple of months. Most of the time it is clear--but there are times when it is echoey or crackly. I did read other people having problems and found that when i set the home base unit in a room father away, it seemed to help because the ECO mode is turned off most of the time. When ECO is on, there are many more problems with clarity. Although the manual says eco mode will turn off by itself, there isn't a way to turn it off on your own. FOR THIS REASON ALONE, if i had to do it over again, I WOULD NOT PURCHASE this phone.

I also seem to be getting dropped calls. Again, never had that problem with my other cordless phones. Not sure why I am having that problem with this one. It doesn't happen too often--but i would say 5-10% of the time. Again, this is UNACCEPTABLE if it is the phones fault. Since i have the same phone company and have been in the same house and never had this issue before, i suspect it is the phone.


I would try another phone before trying this phone unless you HAVE to have the talking caller id. Many of the things that i put as positives can be found on any 6.0 phone. The sound quality of this is ok most of the time--but for most of my life I have had phones that have had good sound quality ALL of the time--so why compromise unless you have to. Unfortunately for me, I didn't problem solve the clarity issues fast enough to return the item so for now I am keeping mine. My sister has the VTECH phone and it is easier to use and sounds better. So if i had to do it over again I would probably start there.

I want to clarify that probably about 80% of the time the phone is clear and I don't have problems hearing. It is not a constant problem---it is just that there are other phones out there that are clear 100% of the time, so it seems smarter to try one of them first. I had many calls with panasonic support and read on the web to troubleshoot, I kept thinking i would find a way to fix it--(changing place of base station, making sure there was no interference)--and I had a huge family crisis so I didn't get it returned before the 30 days were up. So I ended up keeping the phone--not the end of the world--but I would rather have spent the same money on phones that worked 100% of the time. i wrote this review hoping to help other people make a decision.
55 commentsWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
32 of 33 people found the following review helpful
Size Name: 5 HandsetsVerified Purchase
This phone system has a number of features I really like. For instance, you can set a "silent time" for each individual handset, meaning that you can disable the ringer for the bedroom handset between midnight and 6am while all other handsets continue to be ringable. I like that you can assign a unique ring to family members when they call, assuming their phone number appears in caller ID. I like the ability to make phone calls when there is a power outage, assuming the handset batteries still have power. And I like that the handset batteries are standard AAA NiMh type, easily replaceable and even upgradeable to higher capacity.

I do have one gripe, and it's the only reason I deducted one star. Sometimes I need to easily mute the ringers on ALL the phones. The prior three phone systems I owned had a single mute or silence button on the base station that performed this function. The TG6645 system has no method to mute all the phones from the base station. The mute button on the base station only mutes your side of a conversation from the caller. Each phone needs to be muted individually if you want the whole system to be silent for a while. Sadly I assumed that system wide ringer silencing was a standard feature on all multi-phone systems, so I didn't check for it's presence before buying the TG6645B. If I had realized before placing the order that there was no system-wide ringer mute, I would not have purchased this system. But it's not a flaw serious enough to send the phone back. Plus I do take responsibility for my lack of research in that area.

My work-around is to unplug the line when I want total silence. Although that's not optimal, it works, and afterwards I retrieve missed calls from online voicemail rather than the system recorder.

This particular model does not have a one-button speed dial function. You can, however, store a phone list, and with two button presses you can recall any one of the first 9 listings in your phone list and then press talk. So, for instance, to call the person who is #4 on your stored list of phone numbers, you would press three buttons: List>4>Talk. Or you can push the list button and then scroll through the list until you find the one you wish to call, then press talk. FYI, the TG6631 does have three speed dial buttons, but only on the base station - no handset has speed dial. Again, not a serious flaw, and this one doesn't matter much to me, but I thought I should mention it.

Update, several months later: Because my wife and I are very light sleepers, we've been awakened several times when the handset on our bedroom nightstand enters charging mode in the middle of the night. When it does that, it emits a single short "beep-beep" and the status light on the handset lights up brightly for 1/2 an hour. It's loud enough and bright enough to be annoying in the dead of night. Although we have programmed that particular handset to not ring at night, this status beep occurs regardless of the programmed "silent time."

Because of this newly discovered annoyance, I've downgraded my original score from 4 to 3.
To summarize my gripes:
1) No system wide ringer mute.
2) No one-button speed dial on the handsets.
3) No system wide speaker intercom paging function.
4) Unnecessary beeps and lights to indicate charging status.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
24 of 25 people found the following review helpful
Size Name: 4 HandsetsVerified Purchase
I bought this for my father who kept receiving unwanted solicited phone calls. He is in his 60's and hard of hearing and was annoyed that he could not block the calls with his phone service. I own the Panasonic Dect 6.0 Black Cordless Phone with Answering Machine and ChoiceMail (KX-TG7432B) and love my phone set. Last year my number was somehow sold and it was nice to just block the callers. With my set I can block up to 30 numbers. It is easy to block the calls and remove them later to add newer numbers. I have been very happy with my Panasonic phones so I knew my father would love his. He set them up and charged them and when I went over the night he received them, they were all charged. Setting up the answering machine was easy. He wanted one of the phones in his bedroom with the ringer off. It literally took seconds to do. I have spoken to him several times on his phones and I will admit I am jealous. His are very clear, crystal clear! In fact his answering machine is so clear I thought he answered the phone. I was there when he recorded the message too. These phones are easy to use and are loaded with features. I like the belt clip as does he if he goes outside and needs one on his belt. The range is incredible too, never have I heard interference. One thing I love that is a selling feature for me, these phones all have headset jack inputs. I use a headset so I am hands free and have that feature with my phones. It seems a lot of newer phones they are getting rid on the headset input. I was happy to see the input on all of the phones. I also like that he can answer the phone from the base with the speakerphone button if he misplaces the phone. He keeps the main unit on a shelf in the kitchen. Great phone, value, features, you name it. I love Panasonic and now my father does too. They are the best phones.
22 commentsWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse

Questions? Get fast answers from reviewers

Please make sure that you've entered a valid question. You can edit your question or post anyway.
Please enter a question.
See all 68 answered questions

Send us feedback

How can we make Amazon Customer Reviews better for you?
Let us know here.

Your Recently Viewed Items and Featured Recommendations 

After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in.