Panasonic KX-TG9382T 2-Line Expandable Digital Cordless Phone with Answering System, Metallic Black, 2 Handsets

by Panasonic

Product Details

• Product Dimensions: 5.2 x 8.8 x 6.2 inches ; 2 pounds
• Shipping Weight: 5 pounds (View shipping rates and policies)
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B002KF5O0O
• Item model number: KX-TG9382T
• Average Customer Review: 3.8 out of 5 stars  See all reviews (124 customer reviews)
• Amazon Best Sellers Rank:
  • #29 in Electronics > Office Electronics > Telephones & Accessories > Cordless Telephones
• Date first available at Amazon.com: August 4, 2009

Product Description

Size: 2 Handsets

2-Line DECT 6.0 Expandable Digital Cordless Answering System with 2 Handsets

Customer Reviews

Most Helpful Customer Reviews

144 of 149 people found the following review helpful:

3.0 out of 5 stars Great reception, downgrade on features, December 20, 2009

By 

M. Cohen (Irvine, CA United States) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: Panasonic KX-TG9382T 2-Line Expandable Digital Cordless Phone with Answering System, Metallic Black, 2 Handsets (Office Product)

I upgraded this phone system from an earlier Panasonic 2.4 Ghz multi-line, multi-handset phone. I was getting lots of static from my Wi-Fi setup and all I read said that DECT would fix that. I replaced my system with this one and sure enough, the reception problems were gone!

Of course, I then learned that many other functions that were in the old phone were now gone.

*Ability to have two lines to have two different ring lengths for each line (2 vs 4) - GONE (Now both lines have to have the same # of rings - we used to have one 2/4 Tollsaver and the other 8 rings)

*Ability for one-click access to address book? - GONE

*Ability for one-click access to caller ID list - GONE

*Ability to have a headset plugged in and switch back & forth to speakerphone- GONE

*Blinking text to show you have an unread message - GONE* (*It does say 'new message', but doesn't blink. Since it usually ends up saying 'missed call' unless you clear out the Caller ID every day, its hard to tell the difference between 'new message' and 'missed call' at a distance, unlike the blinking that it used to have)

What have we gained, besides the better reception?

*Bluetooth that only works with base, not any handsets, and must be re-paired every time you turn on the bluetooth headset - FAIL

*Call screening on all handsets - all handsets now use speakerphone when caller leaves a message. I do like this.

That's all I can think of. I'm not disappointed enough to send it back, but I wish they hadn't removed so many features and just upgraded the network band only.

44 of 47 people found the following review helpful:

4.0 out of 5 stars So Far So Good, October 20, 2009

By 

DXNJ (Jersey) - See all my reviews

Amazon Verified Purchase

This review is from: Panasonic KX-TG9382T 2-Line Expandable Digital Cordless Phone with Answering System, Metallic Black, 2 Handsets (Office Product)

I received the phone today so below are only my initial thoughts. I ordered the phone on Monday and received it Tuesday. Talk about fast shipping via Amazon directly (not a third party seller)!

Looks: The phone looks great. No antennas sticking out on the base nor phone. Very light-weight and the phone comes with a belt clip (one for each hand set) that is actually easy to attach.

Ringer: Personally I find the ringer options lacking. There is no standard phone ring. Yes, they're roughly 8 to choose from, but none are your "good old" standard sounding ringer.

Headphone Jack: There is a place so you can use a corded head phone. However, the plastic which covers the input is going to be a potential problem as it doesn't move completely out of the way unless you force it. You can also use BLUETOOTH! I have yet sync my bluetooth headset but hopefully it works great.

Caller ID: I'm not sure why they changed the set up from the other panasonic phones I've owned. You can not simply see the caller ID by pushing down on the directional arrow keypad. You now have to select menu then view caller ID. I HATE the way they changed this. It may only be a simple push of a button, but it is much more convenient to access your caller ID without having to press a menu button.
Voice mail: The phone advertises that you can check your "phone company" voice mail from the phone. Well yes you can, but you still have to dial your access number so I'm not sure how this is any different than any other phone. I was under the impression the phone would show how many voice mails you have and give you a way to access them easily. I think it simply shows you have voicemails messages. Yet, most phone companies alert you via a tone or 3 short dial tone sounds so not sure what the point is here. I initially thought I could simply press a button and access my voice mail and I could see how many messages I have. So far I don't think that is the case. That was actually something I was looking forward to.

Unless I'm missing something, then this feature shouldn't be mentioned because it isn't a feature! Someone correct me if I'm wrong :) T

Answering Machine: I have to test this out some more but the one message I did hear seemed a little low. I listened rather quickly and promptly deleted the message because I was in the middle of doing something else. Thus, I didn't get a good feel on how well the message played back.

Head Set Volume: So far it seems plenty loud. I've only had few conversations since the phone still needed to be charged.

Charging: Let the phone charge for 7 hours. This is the suggested time.

Night Feature: I love the fact you can program the phone so it doesn't ring at night. For instance, you can program it so at 10pm you don't hear the ringer and so at 6am it starts ringing again. The only downside is you can't set different times for different days of the week (i.e the work week you may want the ringer to not ring earlier in the night, opposed to the weekends when you may be up later. Same applies for the morning, you may wake up earlier during the week and later on the weekend). That really should have been an option.

I will post and or edit as I am able to use the phone more tomorrow!

I hope others chime in as well.

31 of 33 people found the following review helpful:

5.0 out of 5 stars Easy to setup with the right features, October 26, 2009

By 

Michael C. (Allen, TX) - See all my reviews

Amazon Verified Purchase

This review is from: Panasonic KX-TG9381T 2-Line Expandable Cordless Phone and Answering System, Metallic Black, 1 Handset (Electronics)

I am very pleased with this product. It was very easy to setup, in fact it only took about 30 minutes and that included transferring my cell phone book. The phone seems to work great with my bluetooth headset with minimal interference. I had a AT&T bluetooth phone prior and though my listeners could hear me, I had significant interference and static. This phone does not have bluetooth on the handset only with the base, a slight drawback but not enough to be disappointed. The menu setup was easy and not too complicated with too many options to manage. The manual is needed to clarify what each item does but in general, it was easy to read. I am using it as a 2 line phone in a home office and the speaker on the base is clear and easy to use. The handset speaker is not quite as strong as others I have used but that's not too big a deal since I mostly use the base for speakerphone. Plus, the bluetooth is the real benefit. I like that you can use your voicemail service or the base unit and it can be optional on either line.

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