Top critical review
178 people found this helpful
Good product BUT incomplete instructions
on July 29, 2011
I had many of the same problems as others who added the Range Extender to an existing setup. I followed the instructions for registration: Press and hold [Locator] for five seconds, plug extender's AC adapter in, wait for two green lights. This worked fine. The first point of confusion was that I expected the [Status Indicator] to begin blinking -- like a modem or router. It didn't. I thought that meant I had lost registration. So I re-registered the unit. No change. Later, I found out that the [Status Indicator] only blinks if a handset (that is communicating with the Range Extender) is on a call (off-hook). At this point, my handsets had reduced range. I began to wonder if this box was more than just two lights! Now, the "missing link": Think of this as a (specialized) computer. After changes to my computer, it often says that I need to re-boot the computer before the changes can take effect. To "re-boot" each handset (that I wanted to communicate with the Range Extender -- instead of the base unit), I removed (and then re-inserted) the batteries while I was close to the Range Extender. Problem solved. I now saw "ECO" when I was further away from the base station AND I saw the [Status Indicator] (on the Range Extender) blink when I got a dial tone (etc.) P.S. If your Range Extender loses power, the handsets will connect to the base station. After the Range Extender gets power restored, the handsets will ignore it until you "re-boot" them. Summary: Good Product (that I would have rated five stars IF the manufacturer had included the above information).