Customer Reviews

Panasonic KX-TGA450B Extra Handset for Pankxtg 4500B, Black

5 star:		(14)
4 star:		(9)
3 star:		(2)
2 star:		(2)
1 star:		(2)

 

 

I have the 2.4 ghz 4000 version and I love it, but it does buzz sometimes because of my home wireless network, so I thought I'd try the 5.8ghz. What a surprise to find it isn't as good. Yes it has some nice features that do work, but over all, it way over priced and flawed. 1. it's really hard to get a call off hold once you place them on hold. I never did figure out how to do that. 2. it's really difficult to call in to get your messages, knowing what to push, waiting to be told and you better have a lot of patience if you push a wrong button. 3. it's supposed to page you when a caller leaves a message. My 4000 pages me with the caller id of the person who left the messages, from the main unit. The hand sets page me with the number of the handset so I know which one the message is on. The new 4500 pages you with a blank page. You don't even have a way of knowing for sure that it was your phone system that did page you. It dials your pager, then nothing, so I get paged with a blank page, as if someone called my pager and didn't leave a message, or my cell phone with number held. 4. the pause key doesn't work in the paging portion of the phone, so you can enter a number and a pause to wait before continuing to enter numbers. 5. The worst part of the phone system is Panasonic, I'm sorry to say. I buy a lot of Panasonic products, but I won't be so much in a hurry to buy this name brand. They do not answer emails, I spent hours on the phone only to have the "techs" read to me from the manual that I have... they don't know the phone. No one bothers to ask or look into anything and after they read to you from the manual, they hang up on you, so you have to start over. I took it back and I went back to using my 4000, which is many years old (5 or 6). When I finally did get responses from Panasonic, via email, I was told that "that feature doesn't work, that feature doesn't work, that feature doesn't work" and "if that feature doesn't work, return for replacement". I had to go back to my email to see the order in which the questions were being answered; very impersonal.

The 5.6Ghz is nice, but in all 4 units I own, ALL of them have such low volume, people complain they can't hear me and I speak very loud. It is also hard to hear them. I've tried headsets, but that is no improvement. If it were only on 1 unit, I could accept it was a defect, but it is this way on all 4 of the units I own.

I am in the process of trying to get a replacement. Line 1 stopped working about 3 weeks ago, so I moved line 1 to line 2. Last week, line 4 started doing the same thing line 1 did right before it went completely out. Since I have three incoming lines, I have no more lines to substitute. This is my business phone and I need to have something done immediately.

We used a previous version of this system for years. This much improved system handles even the tiny wishes we had from the old system. Music on hold, speaker phones, great range, etc. I actually bought multiple systems and tried them in my offices. I returned them all except the Panasonic.

I bought this phone after reading lots of reviews. We had used the ATT 2 line phone and had a good experience, but needed to add more lines to our system. I have been really disappointed and wish I had stuck with ATT's product. I sound quality on the Panasonic handsets is really not good and one of our handsets drops calls regularly. I would probably return the system entirely if I still had the boxes.

We had the original. We had them for over 5 years, of course they has some issues but they sure took a beating. Now this model has a couple of improvements over the original. The keypad works much better, the original had issues with the 1 key. This models base offers music on hold, it comes with a prerecorded song or you can make your own like we did in GarageBand on a Mac. The base even includes a cord to connect the computer directly to the base. Make sure you don't have the volume turned all the way up on the computer, it makes the sound easier to understand. Keep in mind this isn't hi-fidelity. Also keep in mind these units are complex and you will get more out of them if you read the manuals.

We are using 5 of these cordless handsets all over the house, in conjunction with the base unit (KX-TGA4500B), with no interference problem. Another great feature about the handsets is that they don't have to be wired; just plugged in! Also, the recommended headset (KX-TCA86) works well with the both the base and handset) and is very inexpensive.

many features
4 lines
can transfer calls
audible without having to put every call on speakerphone
cordless
good range
no static
headset works (not included)
not flimsy (dropped a few times and still works)

Cons:
whenever other lines rings it cuts out for a few seconds on the line you are talking on

"off" and "hold" buttons should be on opposite sides of the phone (too close to each other)

other end often has difficulty hearing unless you tilt the phone horizontally and speak into the hilt(holding it to your ear on the side of your head like with traditional phones does not work due to the lack of curvature in the handset)

some of the backlit LEDs stopped working within a week but we don't care about that

NiMH instead of Li-ion

only line one can check messages (if line one is in use, no one can check message)

This phone system is excellent for my small home based business! This is my second model and now I am going on my second set of handsets. I have used these systems for the last 14 years. I have had the current set for over 6 years and my main handset's headphone jack gave out. This system has everything I need to handle my business. It handles 4 lines, and it even allows music to your customers while they are on hold, a built in answering system with multiple mailboxes, and cordless handsets with a plug in for a headset for handsfree and mobility while you are talking. This system has everything I need at a reasonable price for my business! Also, I received my new handsets in 3 days! Wow! Fast!

A reasonably good quality phone for the money ($87). The phone requires the master control base station to function which employs a small battery back-up. Nice emergency preparedness touch. You will not loose telephone service when you loose electricity. The small, Automated Attendant feature is wonderful if you need one.