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21 of 22 people found the following review helpful
on January 8, 2004
I bought this machine to replace a broken AT&T product. I have found the reliability of GE and AT&T answering machines low (none has lasted more than 2 years), and I chose the Panasonic based on Amazon recommendations and the brand name.
It has been a disappointment. The most serious problem is tge poor sound quality: much worse that the one it replaced, so much that I cannot decipher several messages.
The ergonomics are also inferior to my previous answering machines. The most common functions ("play new messages", "erase", etc) use small buttons, lined among other functions; the LED display is very dark; etc.
This product is not worth the price.
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14 of 14 people found the following review helpful
on March 3, 2005
We have owned this machine for a couple of years now. It has proven to be superior to every answering machine we have previously owned in a very important respect: it still works as well as it did when we first installed it. It is adequate in every respect but one, which is only of interest to rural users: it does not have a battery backup for the time and date settings.

We live in rural Virginia, and the power fails fairly frequently at some times of the year due to ice storms, wind-blown tree limbs, etc. When this happens, the KXTM100B preserves our greeting and our messages, but we have to reset the time and day of the week. Until we do that (it is very easy to do), the unit does not record these with new incoming messages.

That said, the unit is, in every other respect, at the very least adequate, and in most ways excellent and easy to use. We have not had any of the negative experiences reported by others here.

Bottom line: knowing what we know, we'd buy it again.
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12 of 12 people found the following review helpful
on February 10, 2005
Verified Purchase
I recently recieved and installed this answering machine for home business use. The sound quality appears quite good, but not perfect. My outgoing message is very clear, but has a bit of the "digital" feel to it. Incoming messages are as good as the incoming call. Calls from a cell phone with a poor connection, obviously, are not very good.

The connection and use of the machine is intuitive, and I am confused by earlier reviewers who complained of small buttons. I find them well labeled and easy to use. As you can see in the picture, the "New Message" button, used to play new messages, is in fact the largest button on the unit. Even the small buttons are well separated to make them easily accessed.

Hmmm.. All I can say is that I am quite pleased with the unit.
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14 of 16 people found the following review helpful
on April 4, 2003
I bought this machine over two years ago and have had no problems with it. It was definately worth the money!
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22 of 27 people found the following review helpful
on February 16, 2002
I love panasonic phone stuff but found this answering machine flawed. The voice that indicates time and date is recorded too low compared to the recorded messages. Everything else works as advertised.
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29 of 37 people found the following review helpful
on July 26, 2002
This answering machine is junk. The sound quality is so poor I am embarrassed to use this machine. When an incoming call is received, my recorded greeting will not activate-the phone will ring several times but the greeting will not answer the call. Yes, I have checked the settings or functions on the machine. Moreover, I bought this machine on the Panasonic name alone. It was a mistake. Look elsewhere for an answering machine, my fellow buyers.
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3 of 3 people found the following review helpful
on September 20, 2005
Good: small, easy to set up, nice features.

Bad: won't retain time/date after power failure and cannot be reset remotely, poor sound quality.
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3 of 3 people found the following review helpful
on January 25, 2007
Verified Purchase
I keep seeking an answer machine with first rate sound quality. This one is not it.
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on March 31, 2014
Verified Purchase
Geez, how long ago did I buy this? Must have been around 20 years ago. Worked great back then, but after 10 years the voice mails got kind of garbled. Haven't used it for the past 2 years because we have voice mail as part of our package with our phone carrier.
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on February 26, 2006
Verified Purchase
I bought this machine a year ago and have had no problems with it.

It has functioned well and done everything that I expected from an inexpensive answering machine.
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