Customer Reviews

Panasonic KX-TS3282W 2-Line Corded Phone with Caller ID and Intercom, White

5 star:		(8)
4 star:		(6)
3 star:		(5)
2 star:		(2)
1 star:		(7)

 

 

Panasonic is one of the few companies today making a 2-line corded phone with a decent speaker phone. When my 17-year old Panasonic KX-T3155 2-line phone developed excessive static, I decide to try out other brands to see how they stacked up. I bought GE, RCA, and AT&T models, but wound up returning them all to my local Staples, OfficeMax, and Circuit City stores. The speaker phone feature was implemented terribly on all the models (muddy sound, low volume, cutting out when no one was talking on the receiving end, non-functional mute buttons, etc.). If you use the speaker phone feature as much as I do (waiting on hold for customer service, conference calls, etc.), then this is the phone to get. I knocked off one star in the ratings because there is no light for the mute button (like on my old model). Instead, it just displays "Mute" on the LCD. FYI - For some reason, this model is not carried by virtually any retailer (and very few online websites), so that's why I used Amazon.com.

I am usually a big fan of Panasonic products but this telephone is disappointing. I have had it for a number of years now and here are my main complaints:

- The display is hard to read because it is not backlit and the contrast cannot be fine-tuned very well. It is either too much or too little. The display part also does not tilt, so depending on the light in the room the user will have to make an effort to see the display at a suitable angle.

- There are only three buttons to store frequently dialed numbers. Way too few!

- Scrolling through the display to find a number is tedious and not user-friendly.

-There is also no way to delete all received calls from the list at once (at least I haven't found it). I have sat at this phone forever to delete these one after another after another...

I do not like this phone and wish I had paid better attention when buying. I can only recommend to anyone looking for a new phone to make a list of all the features they want and then check thoroughly whether the model in question has all of them. I didn't and ended up with this phone which annoys me daily...

We bought one of these to replace the older model KT3280 which we bought about 10 years ago. We love the built-in caller ID. Haven't tried any other phones as we are pleased with the Panasonic.

I've purchased Panasonic telephone equipment for over 25 years because I know it will work properly and last a long time. The KX-TS3282W has the same quality I've come to expect from Panasonic, with two exceptions.
1) The phone has a headset jack, one of the main reasons I purchased this phone. The problem is when the headset is plugged-in, the handset does not work. To use the handset, you must remove the headset plug. This may seem trivial to some, but repeatedly plugging and unplugging 2.5mm jacks will quickly break the connector in the phone or on the headset. There should be a switch to allow you to easily switch between headset and handset.

2) The phone does not have external switches to turn the ringers on/off. Setting the ringer volume requires moderately lengthy navigation through several menus, accompanied with beeps for every button press, which becomes annoying. If you don't mind not being able to turn off the ringer, this may not be an issue for you. But, having run a business from my home for 13 years, I've been awakened in the middle of the night by wrong phone calls. Now, I turn off the ringer when I go to bed.

The LCD display sucks. The display does not seem to have any kind of backlight. All the extension flash until you assign them a number even if you have no extensions. According to Panasonic the phone should have a backlight. This is the second phone I am going to return.

I've had several of these intercom two-line phones for years. The old model failed after ten years or so. I would keep using these phones in my home or small office.

I bought this phone to replace a 10+ year old Panasonic model KX-T3175. This phone is equal in all features carried forward, and has attractive new features like built-in caller ID, intercom, and headset capabilities that make it superior. My LCD display is plenty bright, and contains more information than my previous set.

My wife assumes that every phone received at our residence is for her. Prior to purchasing 8 of these phones, she would simply put her hand over the mouthpiece, and yell for me to pick up the phone. I have a separate business line that she would answer the same which I thought was very unprofessional. With the intercom feature, she can easily page me and transfer the phone line.

I admit the Caller Id screen is a problem. I simply cut a 6x6 inch fence post on a diagonal and made phone stands for all my phones that are at the right angle for viewing. Separate caller id boxes work too.

If you are a frugal shopper, purchase these phones refurbished or used. Make sure you get an ac adapter or the phones do not work correctly. I purchased all eight of my phones for less than what two new ones cost. I purchased them refurbished on this site and at on online auctions.

LED is not back-lit, so it cannot be read, especially when mounted on wall. Therefore, the unit cannot be programed. Phone is being returned.

Phone opearation is fine but I do not underdstand why an electronic device that must be plugged in to operate properly does not have a lighted screen. It negates many features if the room is not lit.