Panasonic KX-TS4300B 4-Line Integrated Corded Phone System Expandable up to 16 Stations with Speakerphone, Black

by Panasonic

Product Details

• Product Dimensions: 9 x 10 x 5 inches ; 3.8 pounds
• Shipping Weight: 4 pounds (View shipping rates and policies)
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B000LBXBJA
• Item model number: KX-TS4300B
• Average Customer Review: 2.7 out of 5 stars  See all reviews (9 customer reviews)
• Amazon Best Sellers Rank:
  • #27 in Electronics > Office Electronics > Telephones & Accessories > Audio Conferencing
• Date first available at Amazon.com: July 7, 2004

Product Description

Panasonic KX-TS4300B 4-Line Integrated Phone System expandable up to 16 stations with Speakerphone

Customer Reviews

Most Helpful Customer Reviews

8 of 8 people found the following review helpful:

3.0 out of 5 stars Panasonic KX-TS4300 - Fair phone, April 1, 2008

By 

Vinit M. Doshi - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: Panasonic KX-TS4300B 4-Line Integrated Corded Phone System Expandable up to 16 Stations with Speakerphone, Black (Office Product)

Follow-up: After exchanging this phone twice for refurbished ones, they all have the same speakerphone problem, and Panasonic has essentially said "tough luck...not our problem". To hell with Panasonic.


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For $140, I expected a better phone...two key problems -

- Even though I subscribe to caller ID, when someone is calling and I'm on the line already, the other line doesn't go to the answering machine. It just rings and rings until the person gives up.

- The speaker phone doesn't work right after just 4 months...giving out, making horrible noises. They tell me to reboot the phone, which helps temporarily, but then the problem returns.

On a positive note, their customer service is exceptionally responsive and helpful. Very uncommon these days where it's usually hard to reach a human being, and even harder to get a problem resolved satisfactorily.

18 of 23 people found the following review helpful:

1.0 out of 5 stars Buyer Beware- Probably Slow Keypad Response, August 26, 2007

By 

Charles Rower (Boston, MA) - See all my reviews

This review is from: Panasonic KX-TS4300B 4-Line Integrated Corded Phone System Expandable up to 16 Stations with Speakerphone, Black (Office Product)

This review was originally for the TS4200B which we actually purchased, but since we suspect the same problem exists throughout the 4100, 4200 and 4300 series, the 4200B review for the 2 units we actually purchased, appears as follows:

Panasonic has a design flaw in this unit, which is unfortunate, as it is the best looking 4-line corded phone on the market and is otherwise an excellent phone. The problem is that once the hook is released (or you switch from from one line to another) when you then immediately get a dial tone, it takes approximately an additional 1.5 seconds for an audible tone to be heard from any number keys you press. You an easily press anywhere from 4 to 6 keys during this lag period, during which time you hear nothing. Then it catches up and starts dialing, although still at a slower rate than which you originally pressed the keys. Our our four lines, on the first three we kept our original, trusty FIOS lines, and on the 4th line we put a VOIP line. Same problem all lines. We had another jack where we had plugged in a new Panasonic 2-line phone (KG-TX6700) and the phone worked normally to key presses. We plugged the 4200B into the same jack, but the same delay as before occurred. We bought a second 4200B - same problem. We believe the problem probably exists on the 4100 and 4300 phones as well.

We went out a then bought our less preferred AT&T 4-line phone (Model 974) and it worked like a charm. The Panasonic problem exists on at least two types of phone networks - Verizon's FIOS (fiber optic) phone lines, as well as on Verizon's VOIP service trademarked as Verizon Voicewing. I am not sure if the problem exists on the old copper line networks, but if you try this phone, be sure to test it.

The other thing to test is how you use this phone. If you typically pick up the phone and don't dial until the phone is at your ear (i.e. as opposed to dialing immediately with the speaker phone), then you might not see this as a problem, as it takes about 1.5 seconds to get the phone off the hook and up to your ear, and by that time, the dial tones will respond immediately. However, even then, if you switch back and forth quickly between lines to get a quick dial tone - then you will have the problem.

Otherwise, great phone, but re the above - buyer beware.

4 of 4 people found the following review helpful:

5.0 out of 5 stars Steve's Review of 4300B, November 11, 2009

By 

Steven Marche "Leading Mortgage Expert" (Westlake Village, CA USA) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: Panasonic KX-TS4300B 4-Line Integrated Corded Phone System Expandable up to 16 Stations with Speakerphone, Black (Office Product)

The phone is simple and has volume control for the ringer as well as the receiver. We are enjoying it. The only thing I was surprised that it did NOT have was MOH music on hold as did the KX tg4500 did?