Customer Reviews

Panasonic KX-TS620W Integrated Corded Phone with All-Digital Answering System, White

5 star:		(16)
4 star:		(19)
3 star:		(6)
2 star:		(6)
1 star:		(3)

 

 

Overall I'm disappointed in this unit. The main reason is that the touch-tone keys have a delay between when you press them and when they make their sound. No telephone should act like that.

The other major thing to be warned about is that while the LCD is legible when the phone is placed on a table-top, it's not good when the phone is wall mounted. When wall-mounted, the LCD only has full readability if your eyes are below the phone. Normally on a wall, the phone would be below eye level, in which case the LCD isn't so good, and it only becomes legible when the room is brightly lit.

On the good side, the software user interface is very nicely done.

I will be relegating this unit to a location where it'll only be used as an answering machine, not as a telephone. For my main home answering machine / telephone, I've gotten a competing unit from AT&T, which is better as regards both of the issues mentioned above.

I've owned Panasonic products for years and been very satisfied with the quality. This product performs well but overall quality seems to have dropped from the last Panasoic phones I've owned. The buttons have a softer feel and seem to register slower when pushed. Also, the display has no backlighting and is very difficult to see, even with the contrast set to the highest setting.

This phone is very good. Easy to setup and use. The only complaint is that the mic used for hands-free does not seem to be very good because people cannot seem to hear me when I talk through it when the phone is in speakerphone mode.

I purchased this phone to be used specifically as a wall phone. I found out after arrival that the backing did not fit my existing plate. I have been unable to find one locally and called panasonic to find that they have the plate but it is on back order and will take approximately 1 month plus 7 days for delivery.

I can only conclude that the design is flawed for U.S. use as a wall phone, I note that other phones can accomodate a convential wall plate hook-up

BEWARE'''''''

This phone has been working very well in our home. Voice is clear, messages are easy to retreive and listen to. After struggling with various cordless phones, all of them terrible and trying different ans. machine configurations with no luck, I was pleased to find a corded phone/answerer. I am very happy with this purchase

This telephone has attractive programmable features for those so inclined, and performs well, provided it's located fairly close to an electric outlet. If used in a home that has a DSL internet connection, you'll probably have to install a filter between the phone and the telephone jack. Relocating a segment from the back of the plastic body enables the phone to be wall mounted. This is not too easily done because of the long telephone line that must be packed into the interior of the bracket. The DSL filter will make the phone hang farther out from the wall as well. Panasonic tells me they do not sell a longer handset cord to replace the short cord which they supply, so if the phone is mounted on the wall you may have to buy an off-color aftermarket cord. As a wall mounted phone I should downrate it a bit because of these factors.

Until now I have always used stand-alone answering machines but all had voice problems, so I decided to try a phone with built-in answering system to see if that would help. This Panasonic model had the best reviews. Set-up was not difficult and all features work as stated. It is easy to use and I did get the improvement in sound quality I desired, especially well tested when picking up messages from a remote location, including 9 time zones away. Only two con's. 1) The lack of display back light that all mention. 2) The volume for listening to "live" screened/monitored calls is very low, but fine when played back. This is quite annoying and the Panasonic tech was unable to help.

The phone seems to be a good one but its main drawback is the visual message panel that is nearly impossible to read because it is so dim. It has levels of adjustment but even on the brightest setting it can hardly be read. So much for caller ID etc.

bgpink

This phone met all my expectations. The sound is much better than any of my other phones and messages are very clear. No problems at all.

I bought this as a replacement for a cordless phone that I didn't like; I'm very pleased with this one. The voice quality is good, and I like the large buttons - easy to read. I also like that the volume is extremely easy to regulate while I'm speaking. The one negative is the Message light: once I've listened to the message, even if I don't delete it, the light returns to its steady state. On an older phone I had, the light blinked quickly for a new message and slowly for one I'd listened to; the blinking light was a good reminder if I needed to return the call later. It's a minor point, and I do like the phone; I can recommend it.