Customer Reviews

Panasonic KXTGA200B 2.4 GHz DSS Accessory Handset for KXTG2000B (Black)

5 star:		(3)
4 star:		(0)
3 star:		(7)
2 star:		(2)
1 star:		(1)

 

 

This Panasonic Cordless Phone has many great features. The only down side is battery life and finding a battery replacement. My 1st battery expired within warranty time and Panasonic replaced it, took them about 2 months to get the replacement. Now my 2nd handset battery has expired and a replacement cannot be found. Panasonic will not even take an order for their HHR-P506A battery nor is it available through their retailers. This could be a 5 star item if not for the battery life and replacement. Stay away from this phone until batteries are available. Without the battery this phone is unuseable.

The system works great, I use it for home office and personal use at home. Have 7 handsets. Works from outside in yard 100 feet from house. I have had one battery go bad within the first 3 months, but can not find a replacement for it. No one seems to stock them. I have tryed Radio Shack, Panasonic. No one has them, so I now have 1 useless handset until I find a replacement battery! Ohterwise it works great.

We invested over $1100 for the base unit and 8 handsets. At first, the unit worked great. The intercom and call transferring features were especially nice. However, after a year of normal use, the number 1 stopped working on the most-used handset. And last month, the 1 stopped working on 2 more handsets. It's a great phone as long as you don't need do use long distance or have a friend with a 1 in their number. Grrrr. The Panasonic rep in India was of no assistance. He gave us information where we could go PURCHASE more base units. Again, Grrrr.

I've had this phone system for about 2 years. I first purchased the base unit and one additional handset. I had to exchange the handset right away because it wasn't working properly, the base unit didn't recocnize it. After that issue was resolved everything worked fine, other than the slight annoyance that you can't turn the ringer off.....

About 6 months ago the #1 stopped working on the handset which is more than just annoying it makes the handset virtually unusable, except when answering calls. I've resorted to using the caller ID/redial feature to make calls to phone #'s with the #1 in them...

I can see now from reading other people's reviews that this is not a unique problem & is obviously an engineering flaw. I'm going to contact Panasonic Customer Service & see where that gets me (hahaha). Overall, I would not reccommend this phone system, for the high price (I paid over $450 for the base unit & 1 handheld unit) and all the problems I've had....don't bother!

Maybe we just bought a lemon, but our phone system is terrible! The sound quality is often poor. The mobile unit often can't find the base station (even when you're standing next to it). And just last week the #1 stopped working on one of the handsets (which makes it kind of hard to dial long distance).

Even the design of the phone is screwy. Who designs a high end phone without a mute button on the base or handset? And why give only two ring options (2 rings or 5 rings) before rolling into voice mail? And the whole configuration of auto attendant v. voice mail box is just down right odd.

Panasonic ought to discontinue this phone and start over!

Just ecohing the sentiments expressed here regarding the failure of the #1 key. This must be some sort of defect in all handsets as I have two, both of which have nonfunctional #1 keys. I am unhappy that I may have to spend $300 to replace these handsets which were not abused or used excessively. [...]

After searching for a replacement handset thinking that my kids broke the phone. (the #1 does not work on two out of 5 phones!!!) I am now learning that this is unfortunatly common.

This has been the best phone system I have ever had. The batteries were not hard to replace, I believe Radio Shack got them for me. My #1 button never had a problem. My only fault I found in them is not being able to turn off the ringer, I had to take the battery out in the AM. The great feature of private conversations was great as there are snoopy people here(at work)and if there was a phone of the hook,(we have the same numbers at my house, my parents house and our family business), all I had to do was pick up one of my phones and I automatically knew if it was off at my house or not and same at work. The biggest problem I had was my dogs chewed on the so I can't blame panisonic! I liked my system so much I got one for the business. It helped with the price going to Ebay and Amazon.

I have had many problems with my phone. I have only had it for 1.5 years and no one can hear me. I have to reset the system each time this happens. Has anyone else run into this problem?hipcheckjeep@yahoo.com

We've had this phone system for about 4 years, and it fits our business perfectly! However, there is a known problem with the "1" on the extention sets not working after awhile, and one of ours is like that. You have to punch the 1 several times before it acknowledges. There is no beep or tone until it works.... Other than that one problem the system is great. We have the 2-line system, so we can have one message for incoming calls on the business line and a personal greeting for the home line. I can transfers calls to another extension (handset)or to that handset's voicemail system. If that one problem we fixed I would have rated it a 5.