Customer Reviews

Panasonic NN-H264SF Over-the-Range 1200-Watt Microwave Oven, Stainless Steel

5 star:		(1)
4 star:		(0)
3 star:		(1)
2 star:		(1)
1 star:		(2)

 

 

I liked this product very much, until it died after a little under 1.5 years. I brought it to a repair center recommended by Panasonic. They quoted me a parts-and-labor price of around $125 to fix the thing. The repair included a new membrane pad (the buttons on the front), new fuse, and new fuse holder.

The repair center told me they've been instructed by Panasonic to replace all old fuse holders with newer, better ones. Apparently, the original fuse holder was somewhat defective, causing the fuse to burn out. I don't know if this bears any relation as to why a relatively new membrane pad might have gone bad, but it's certainly annoying for a device costing several hundred dollars.

Hopefully for me, my problem will be solved by the repair. Hopefully for any new buyer, Panasonic has solved this problem. Regardless, this type of poor quality rates two stars in my book.

I have had mine for about 8 months now. For the most part it works well. I like the looks of it and it was not too difficult to install given it is a heavy, bulky piece of equipment. Some things I do not like about it:
1. Does not heat food as well as my old counter top Sharp model which has less wattage.
2. Has a fan that comes on full blast when too much heat is detected from the stovetop or oven. Ok, so anytime we cook something in the oven or stovetop for a long time the microwave fan is on full-blast and we are not able to stop it... a safety feature, but rather annoying!
3. I like the light that lights up the stovetop, but it gets the inside of the microwave very hot... really hot for some reason.

Again, this microwave looks nice, but there are probably better ones out there. I would not buy this again knowing what I know now.

My Panasonic over-the-range microwave only lasted 1.5 years before it died on me. Panasonic wanted me to uninstall it, bring it to them and pay too much to have it repaired. It wasn't nearly as good as my GE over-the-range microwave which lasted more than 10 years!

Microwave is great. Not very difficult to install,anyone with a little DIY experience and a few basic tools can install it. It has plenty of power and we love the turbo fan. Only caution is that the hood light does get hot we seldom use it on high. We love the shelf. I would recommend this to anyone who asked just remember about light.

It worked just as well as any other microwave, until it completely died (just like the others). As a single guy, mine lasted 2 years and 1 month, crashing a week before my wedding. It was pretty disappointing for $350 and being at the top of Consumer Reports. Maybe Panasonic should stick to A/V equipment and small electronics.