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Product Description
Amazon.com Review
This gigantic microwave oven services the family that is constantly eating on the run but has gourmet tastes that go beyond packaged frozen dinners. It is true that the oven takes up a great deal of counter space (measurements are 23-7/8 by 14 by 19-7/16 inches) but much of that space can be attributed to the large interior capacity of 2.2 cubic feet, which can fit an entire meal. The oven operates on a powerful 1,250 watts for quicker cooking and defrosting and has a sleek black exterior that looks well in most kitchens.
Most home chefs will find new and innovative features on this microwave that blow away the offerings on their previous models. To figure out the best way to cook a particular food, cooks can access step-by-step instructions on the Menu Action screen. The multi-lingual screen displays information in English, Spanish, or French on how to perform a function. Panasonic's One-Touch Sensor Cooking feature takes the guesswork out of microwave cooking by calculating cooking and reheating times automatically based on the amount of steam released. As part of Panasonic's Inverter Technology, the oven also incorporates a linear power control for even heat distribution so frozen macaroni and cheese doesn't get hot around the perimeter and remain cold in the center during cooking and frozen chicken breasts don't cook around the edges during defrosting. Another major innovation in microwave technology is a warming and simmering feature that delivers low-temperature heat to keep food such as pies, casseroles, or gravy warm without overcooking them. For cooks who are looking for a shortcut but don't want to sacrifice gourmet cooking, this microwave is an excellent option. This luxury microwave oven is covered by Panasonic under a one-year limited warranty while the Magnetron tube has an extended warranty of up to five years. --Cristina Vaamonde
Product Description
Panasonic NN-H965BF Luxury full-size 2.2 cu.ft. 1250 Watt , Easy-to-use Button Control, Multi-Lingual Menu Action Screen, One-Touch Sensor Cooking (19 Categories), One-Touch Sensor Reheat, Inverter Turbo Defrost, Keep Warm , Popcorn Key, Quick Minute, More/Less Control (Black). The microwave comes with a glass platter that always moves inside the cavity during operations. It is removable. The cavity dimensions are: 18 7/16" W x 18 1/2" D x 10 15/16" H "
Customer Reviews
Most Helpful Customer Reviews
150 of 154 people found the following review helpful
Amazon Verified Purchase
[ Dec 2006 ]
We've had this microwave for a couple of months now, so I can't comment on its long-term reliability.
Good:
Mostly, it's been fine. It meets my primary requirement for a microwave, which is that you can put food into it, press 3 0 START, and it cooks for 30 seconds at full power. (It's amazing how many microwaves fail that test, requiring some other key before the time. Easy enough if you know how to use it, but not for visitors.)
It can do relatively complex sequences like:
- Wait 5 minutes (to line up completion time with other foods)
- Cook 4 minutes
- Wait 20 seconds (to give me time to stir)
- Cook 3 minutes
- Wait 2 minutes (post-cook "let stand" time)
It'll prompt you through most operations, though ... the ... prompting ... is ... kind ... of ... tedious.
The Sensor Reheat feature seems to do a pretty good job of warming food up to a good serving temperature. It overwarms frozen corn dogs a little, but only a little.
I haven't used it much, but the Sensor Cook feature did a good job on baked potatoes.
Complaints:
It's going to sound picky, but my biggest complaint with this microwave is that its beeper isn't loud enough. It's a little chirp-chirp that you could easily miss if you're in the next room. It does repeat the chirp every few minutes until you open the door.
The child lock is too hard to use. My other child-lockable appliances have a button with a lock icon on it; if you hold the button for about 5 seconds it locks or unlocks the device. For this one, though, the sequence is Function, 5, 1 to lock and Function, 5, 2 to unlock. (I had to go check.) Too hard to remember, and if you don't know that it starts with "Function" you're just hosed.
Nits:
There are a few features I don't use yet (and so at the moment they represent unnecessary complexity) - Popcorn, More/Less. "Quick Minute" doesn't seem like enough of a win to be worth a dedicated button - 1 0 0 START vs QM START? 6 0 START if you optimize a bit means QM only cuts out one keystroke. If you need three minutes, QM QM QM START is the same as 3 0 0 START.
I'd like a "hard pause" feature, where it would stop a cook sequence and beep, and then resume the cook sequence when I press "Start" after I stir the food.
[ July 2009 ]
Still happy with it, no problems.
[ October 2009 ]
At right about 3 years... just started smoking and shutting itself off. That's not good.
[ March 2012 ]
When the first one failed in 2009, rather than do the research to pick another one I decided to just buy another one of these. At about 2 1/2 years with that second one, it's still fine.
We've had this microwave for a couple of months now, so I can't comment on its long-term reliability.
Good:
Mostly, it's been fine. It meets my primary requirement for a microwave, which is that you can put food into it, press 3 0 START, and it cooks for 30 seconds at full power. (It's amazing how many microwaves fail that test, requiring some other key before the time. Easy enough if you know how to use it, but not for visitors.)
It can do relatively complex sequences like:
- Wait 5 minutes (to line up completion time with other foods)
- Cook 4 minutes
- Wait 20 seconds (to give me time to stir)
- Cook 3 minutes
- Wait 2 minutes (post-cook "let stand" time)
It'll prompt you through most operations, though ... the ... prompting ... is ... kind ... of ... tedious.
The Sensor Reheat feature seems to do a pretty good job of warming food up to a good serving temperature. It overwarms frozen corn dogs a little, but only a little.
I haven't used it much, but the Sensor Cook feature did a good job on baked potatoes.
Complaints:
It's going to sound picky, but my biggest complaint with this microwave is that its beeper isn't loud enough. It's a little chirp-chirp that you could easily miss if you're in the next room. It does repeat the chirp every few minutes until you open the door.
The child lock is too hard to use. My other child-lockable appliances have a button with a lock icon on it; if you hold the button for about 5 seconds it locks or unlocks the device. For this one, though, the sequence is Function, 5, 1 to lock and Function, 5, 2 to unlock. (I had to go check.) Too hard to remember, and if you don't know that it starts with "Function" you're just hosed.
Nits:
There are a few features I don't use yet (and so at the moment they represent unnecessary complexity) - Popcorn, More/Less. "Quick Minute" doesn't seem like enough of a win to be worth a dedicated button - 1 0 0 START vs QM START? 6 0 START if you optimize a bit means QM only cuts out one keystroke. If you need three minutes, QM QM QM START is the same as 3 0 0 START.
I'd like a "hard pause" feature, where it would stop a cook sequence and beep, and then resume the cook sequence when I press "Start" after I stir the food.
[ July 2009 ]
Still happy with it, no problems.
[ October 2009 ]
At right about 3 years... just started smoking and shutting itself off. That's not good.
[ March 2012 ]
When the first one failed in 2009, rather than do the research to pick another one I decided to just buy another one of these. At about 2 1/2 years with that second one, it's still fine.
92 of 94 people found the following review helpful
Amazon Verified Purchase
I bought this 6 months ago to replace a ten-year-old GE 1000W microwave. I have it installed in the same cabinet opening as the old GE, but with a different third party grillwork.
Plusses:
The oven cavity is gigantic.
It has lots more functions than I have used and probably more than I will ever use. I bought it for the size and color.
It boils water and cooks/heats thing substantially faster than my old GE. The defrost seems to be more even, but this is not a major change from my old GE.
Minuses:
The timer/done beeper is not loud enough. If I have the stove exhaust fan running on low, I cannot hear the beeper unless I am listening intently for it. If nothing is running in the kitchen, I can hear it at a much lower volume level than the old GE. The beeper does NOT repeat with reminders unless you turn the option on in the functions menu.
This microwave is electronically noisy. It kills my wireless WIFI connection whereas the old GE barely slowed it down. It also causes a noticable garbling of cordless phone calls. Again the GE did not do this. I don't know if the GE was abnormally good or if the Panasonic is abnormally bad, but the transition was downhill.
If I try to do anything complicated, the microwave prompts me through it with scrolling pormpts on a display that is too small for the purpose. The information is there, but it is a slow process. I would have prefered more info on the decal inside the oven so I didn't have to wait while things scroll by 6 letters at a time. The fact -- that there is help -- is good.
The exterior of the oven door is a high-gloss, soft plastic. The softness makes it easy to get small scratches on it. The high-gloss makes it easy to see them.
ENJOY YOUR MEAL
Plusses:
The oven cavity is gigantic.
It has lots more functions than I have used and probably more than I will ever use. I bought it for the size and color.
It boils water and cooks/heats thing substantially faster than my old GE. The defrost seems to be more even, but this is not a major change from my old GE.
Minuses:
The timer/done beeper is not loud enough. If I have the stove exhaust fan running on low, I cannot hear the beeper unless I am listening intently for it. If nothing is running in the kitchen, I can hear it at a much lower volume level than the old GE. The beeper does NOT repeat with reminders unless you turn the option on in the functions menu.
This microwave is electronically noisy. It kills my wireless WIFI connection whereas the old GE barely slowed it down. It also causes a noticable garbling of cordless phone calls. Again the GE did not do this. I don't know if the GE was abnormally good or if the Panasonic is abnormally bad, but the transition was downhill.
If I try to do anything complicated, the microwave prompts me through it with scrolling pormpts on a display that is too small for the purpose. The information is there, but it is a slow process. I would have prefered more info on the decal inside the oven so I didn't have to wait while things scroll by 6 letters at a time. The fact -- that there is help -- is good.
The exterior of the oven door is a high-gloss, soft plastic. The softness makes it easy to get small scratches on it. The high-gloss makes it easy to see them.
ENJOY YOUR MEAL
99 of 112 people found the following review helpful
I own the predecessor to this model, the H964. It's the 2nd Panansonic microwave of this size that we've bought--in just 3 years. The first lasted 1 1/2 years and had to be repaired once. The second died three weeks after the warranty period. After literally 8 calls to Panasonic customer service (asking for the serial number, calling back with it, etc etc.) they agreed to at least cover the cost of a repair estimate (they eventually paid for the entire repair cost).
The problem was that the fuse had died. The authorized repair facilitiy told me that the only microwaves they ever get for repair are Panasonics; he said the problem is that to reduce their weight, they use smaller parts, like the tubes, which can't handle the load for long. He also said that their fuses don't last.
The repair person recommended either Sharp or Sanyo as much longer lasting. I checked the weight of a similar-sized Sharp and saw that it weighed about 6 pounds more than the Panasonic--presumably because some parts are heftier.
When this newly-repaired Panasonic dies again, it will be long out of warranty and then we'll try our luck with a Sharp. Replacing a microwave every 18-20 months is not my idea of money well spent.
The problem was that the fuse had died. The authorized repair facilitiy told me that the only microwaves they ever get for repair are Panasonics; he said the problem is that to reduce their weight, they use smaller parts, like the tubes, which can't handle the load for long. He also said that their fuses don't last.
The repair person recommended either Sharp or Sanyo as much longer lasting. I checked the weight of a similar-sized Sharp and saw that it weighed about 6 pounds more than the Panasonic--presumably because some parts are heftier.
When this newly-repaired Panasonic dies again, it will be long out of warranty and then we'll try our luck with a Sharp. Replacing a microwave every 18-20 months is not my idea of money well spent.
Most Recent Customer Reviews
Fantastic Microwave!!
FANTASTIC MICROWAVE!! The One-Touch Sensor Reheat, Inverter Turbo Defrost and Keep Warm features work really great. The inside is huge, room for almost anything. Read more
Published 1 hour ago by Janet
Super Power
It works. It fits fine on my counter. The interior is HUGE. It's quite powerful. Most things are done in less than the stated time. Read more
Published 3 days ago by Sheryl Cutler
Panasonic Microwaves Are The Best
This is my 3rd Panasonic microwave that I've owned in my lifetime. My first one lasted me 14 years before a power spike knocked out the controller. Read more
Published 4 days ago by Tinman
microwave
we had only 1 month. Seems to work fine, with plenty of power. lots of features, including popcorn and defrost
Published 8 days ago by Robert Hansen
Failed after 2 years
It worked great for 2 years and then stopped working. I'm tempted to buy the same model again though because it heated food fast. Read more
Published 17 days ago by Lee's Mom
Even better than the previous one which lasted 24 years!
This PANASONIC Microwave is easy to use, a great size and after checking out all options, is just what we needed. Can't think of any negatives. Read more
Published 23 days ago by Betty R.
Faster & Bigger
Item was delivered on time and undamaged. I wanted to get my wife a new microwave oven as ours was a version without a rotating plate and seemed to be getting slower and slower at... Read more
Published 1 month ago by Furman O. Ashley
Great Microwave
Microwave works great and I like all the different features. The only reason I did not give it 5 stars is because every now and then it will disrupt my internet service when it's... Read more
Published 1 month ago by Susan Bowlby
Awesome microwave
This microwave is simply great! It is large enough for my largest pyrex dishes, and is fairly quiet for its size. The functions work well.
Published 1 month ago by Claude Lane
Update on Replacement
4/3/12 Update
As mentioned below, I purchased this microwave (Best Buy), and it did not work/sound properly. Read more
As mentioned below, I purchased this microwave (Best Buy), and it did not work/sound properly. Read more
Published 1 month ago by C. Keck
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