Panasonic RR-US360 Digital Voice Recorder

by Panasonic

Product Details

Product Manual [912kb PDF]

• Product Dimensions: 3.9 x 1.3 x 0.9 inches ; 1.2 pounds
• Shipping Weight: 2 pounds
• Shipping: This item is also available for shipping to select countries outside the U.S.
• ASIN: B0001MKTUS
• Item model number: RRUS360
• Average Customer Review: 3.0 out of 5 stars  See all reviews (42 customer reviews)
• Amazon Best Sellers Rank: #47,913 in Electronics (See Top 100 in Electronics)
• Date first available at Amazon.com: February 25, 2004

Product Description

Panasonic Consumer (RRUS360) IC Recorder with USB Terminal

Customer Reviews

Most Helpful Customer Reviews

86 of 89 people found the following review helpful:

3.0 out of 5 stars Panasonic NOT again!!!, October 12, 2004

By 

Ken "Ken" (Fredericksburg, VA) - See all my reviews

This review is from: Panasonic RR-US360 Digital Voice Recorder (Office Product)

After reading other reviews and shopping around I elected to buy a Panasonic RR US360. I am very happy with the ease of use, size, and clarity. However, I will NOT recommend this item to anyone due to the extreme difficulty I have had trying to download the recordings to my Dell D600 using Win 2000. What you do not learn until you have purchased and possibly used the item is that Win 2000 will not recognize the device and you are told to access it via the VoiceStudio software that comes with the item. Great, except it has not worked and doesn't recognize the USB port, much less the device. I have tried contacting Panasonic help and I strongly recommend anyone thinking of purchasing one of these to call them at 1-800-211-7262 and cycle thru the options (1,4,2,7) as given to me by the 'audio technician' to get help with the US360. The minimum wait time I have encountered is 21 minutes, but have yet to get a resolution and having been told I would be called and left my number, after 2 weeks I have yet to be called, have sent in emails via their web, and have not received any response. Panasonic again, absolutely NOT!!!! Call for yourself before buying and save yourself the frustration later.

110 of 116 people found the following review helpful:

2.0 out of 5 stars Good sound but the USB connection does not work., July 20, 2004

By 

Jeff - See all my reviews

This review is from: Panasonic RR-US360 Digital Voice Recorder (Office Product)

I am satisfied with the sound of this small voice recorder. However, I cannot install the Voice Studio software onto my computer. I noticed the problem at Circuitcity.com, and thought that was associated with Windows 98. However, I am using Windows ME. I have not had any problems with any other software. Therefore, be aware that this recorder may not work on your computer as well. I am giving a two star rating because 1) the claimed selling point is not working. 2) Panasonic has terrible customer service with this product. No support information on this product on their website. No response to e-mail inquiries. Called them, I was put to wait for 40 minutes and then kicked out. Their customer service let me feel angry.

25 of 25 people found the following review helpful:

4.0 out of 5 stars Good digital recorder for professionals, May 26, 2005

By 

RW "Rita" (Belgium) - See all my reviews

This review is from: Panasonic RR-US360 Digital Voice Recorder (Office Product)

Very good quality sound recorder for professional (but non-jounalistic) use: dictation of ones ideas, taking interviews, recording what people say at trade fairs etc...
Takes good enough recordings of very long seminars at low quality settings (up to 8 hours), good meeting recording and interviews at medium setting (4 hours) and excellent recordings at dictation setting. However the latter means only 2h20minutes so you need a portable in the neighbourhood for transferring files so that you can delete and continue recording in this mode. The quality is good without a mic but is even better with a small directional mic that one holds in the direction of the interviewees (especially in noisy environments)
The major weak point is the file transfer soft. Voice Studio recently replaced by Voice Editor is a strange software. One has to stay within the program to transfer files to and from the recorder but also between storage devices. Using simple microsoft copy/pasting of files ruins the whole storage system and audio files become unreadable. So one has to make virtual disk-structures to copy onto backup storage devices. The advantage though is that within the Software one can do a lot with the audio file and if the data is sensitive, a common thief cannot do much with a lost/stolen storage diskette since they will need the panasonic software to listen to the content.
However manipulating the files within the software is easy and has some neat functions if one has to transcribe interviews: dividing of long recordings (so that they become more easy to transcribe or organise in subject classes), gluing two files together, flags in the files etc. Conversion to WAV is possible so one can copy the recordings to CD and play the interviews again on a walkman device.
For non-professionals I find the transmission of audio files to friends via e-mail very awkward: one has to send an replay-exe with the audio files which is a bugger now that everybody has a firewall.