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131 of 141 people found the following review helpful
on June 11, 2010
Just wanted to let everyone know some of the limitations of this device at the date I'm writing this review:
This Camera attached to a 2010 Panasonic G or VT series TV will display on the following clients:

Macintosh - No Video will be allowed between either host
Linux - No Video will be allowed between either host
Windows - Running only version 4.2 at this time your Panasonic TV will send a maximum 680 x 480 video. (known in skype land as HQ video)

To get 1280x720 720p HD video.. Get this.. You need TWO 2010 Panasonic G or VT series TV with this Skype camera. You also need at least 1.2Mb of network upload speed.

A Panasonic engineer confirmed for me the above.

Mine is going back for refund. Enjoy!
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62 of 69 people found the following review helpful
on June 15, 2010
One star is way too charitable a rating for this unusable product, not to mention Panasonic's horrifically bad technical support. I have so far called them 3 times for this, and submitted a web help request, and only on the 3rd call (never heard back from web support) actually found someone who had even heard of the TY-CC10W Panasonic camera, OR even Skype. The second time I called I was left on hold for over 30 minutes and once I finally got a person they then hung up on me (accidentally, I presume). This most recent call I was transferred 5 different times before getting to someone who knows that this product exists. I again waited over 30 minutes between being transferred and put on hold this third time before getting help.

I originally called because the camera works - I can see myself when I go to settings, and the red light is on - but when I video call someone there is no video, and the person on the other end can't turn on their video either. I suspect this is due to the Skype 4.2 client compatibility issue described by the previous reviewer. Panasonic support apparently hasn't checked Amazon reviews yet, though, to know why their own product doesn't work :). I'm waiting on a call back from them to tell me how to proceed.

Save your money for when Panasonic gets its act together on this product. Until then it's a $170 brick.
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34 of 37 people found the following review helpful
on October 30, 2010
Panasonic TY-CC10W Skype-Enabled Camera

I purchased this camera for use with a 2010 Panasonic/Viera 50" Plasma TV. While connection just required use of a USB port, the instructions left out a few important details, and I had to trial and error several things before getting close to getting the camera to work. Skype is a Viera offering, so I only had to open an account.

My expectation of Skype to Skype, was naive and based on my PC experience with Skype. It should be presented as 2010 Panasonic/Viera/Skype TV to 2010 Panasonic/Viera/Skype TV. Well, not all my contacts have a new Viera TV; so cut your use of Skype way down; if you wanted HD quality video. My unit sent video only, though incoming video and audio was alright, depending on the sender's connection speed and equipment quality.

After three weeks of Panasonic and Skype techs trying to help me get audio to transmit, I've decided to send the camera back as being defective (since there is only one cable to connect and everything else on the TV works as it should), before my return window closes. The unit itself is beautiful; it just doesn't work for me. Blogs and forums that I've checked, reveal very uneven results with this camera. Is it a software or hardware problem? I don't know, but my time is up, and I will go with what does reliably work, without the other limitations.

My suggestion? Wait till all the bugs get worked out of this Panasonic/Skype combination, before rushing in, like I did. Until then, Skype will just be an unused Viera feature on my TV. I should say that there were no vendor problems.
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22 of 23 people found the following review helpful
on September 23, 2010
We frequently use Skype for video chat with family and friends around the globe. I also travel frequently for business and Skype allows me to see my two kids while I'm on the road. After buying a VT25 TV I jumped at the opportunity to use my new 58" TV for family Skype sessions. While not perfect, for using Skype with multiple people on one our end in a large room it is better than a laptop on the shelf.

First let's talk limitations. The camera will not allow you to make calls to someone running Skye on a Mac. Additonally it will not do 720p video to some who is not running the latest version of Skype on windows.

Let's talk about what works well. The four mics are great. They pick up each person clearly without the need to yell at the TV. The wide angle camera capture the entire room with good quality. Colors look good for a web cam and the frame rate is very good allowing for smooth video.

I feel as long as you know the limitations it is worth the $95.
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42 of 48 people found the following review helpful
on February 7, 2011
This is an example of why it's often unfair to the manufacturer to have this type of review forum. People happy with the product have little motivation to write positive reviews, and those unhappy are just looking for a place to vent.

I usually fall into the "happy but no written review" category, but in this case I thought the negative reviews were so unfair that Panasonic deserved someonento stick up for this product.

I ordered with Amazon local delivery at 5:00pm on a Saturday and the camera arrived the next day (Sunday) at 4:00pm. Set-up took all of 5 minutes. The picture quality was great. We tried Skyping with my wife's computer in the next room, with Skype on my iPhone, and with some friends on a PC in China. Every call went off flawlessly and the huge picture displayed on the 50" screen gave a whole new dimension to the Skype experience.

Those complaining that Skype doesn't work with Mac and Linux should take it up with Skype, not Panasonic. And those complaining that it only works with recent versions of Skype should learn how to take 90 seconds and click "update." The only more lubricious complaint I've seen recently was a lady who gave a rocking chair a 1-star review because she rocked too far and damaged her wall. (Didn't think to test the range before placing the chair??)

Anyway, great camera, great product. Sound, video, and functionality are top notch. I'll definitely buy more Panasonic products in the future.
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20 of 21 people found the following review helpful
on February 2, 2011
I bought this as part of a package from Amazon back in the late summer. It was a great idea but because I use a Mac it was only good for voice. Finely about a month ago Skype updated their Mac software and now the video is working. I have used it between Boston and Seoul, Korea and it's great. Also the fact that no one needs to log-on is great. As long as the TV is on it shows as being online. My family seems to have no difficulty with the interface and the picture and voice quality are fairly good.

Set-up was a snap. Friends who have seen it in action are amazed at the functionality let alone the quality of the video and audio. I am sure the call quality will continue to improve as Skype makes future software improvements. My next test will be to see if it works with the new Skype iPhone software which recently added video calling - that would be very cool.

Update:

I have now been using this for about 6 months and I am still very happy with the performance of this camera. I travel a lot and we do have Skype on our computers but with the TV also Skype equipped my odds of reaching someone is greatly improved. It is easy to see if the TV is online and more often than not one of the two are on. The only issue is sometimes my wife or kids don't want to talk to me so they don't answer :-) Also, the video and audio quality are great.
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15 of 15 people found the following review helpful
on January 4, 2011
This webcam met nearly all of my expectations. Perhaps that is because my expectations were lowered somewhat from reading some of these reviews. I hooked this up to my VT25. I use it almost daily to communicate with PCs running Skype 5.0, as well as a G25 Viera. Picture quality is excellent for Viera-to-Viera calls. Viera-to-PC pic quality is not as good, but still far superior to Google Chat and any other video chatting software I have used.

Regarding the absence of video in Viera-to-Mac or Linux calls, this is a deficiency in the Skype software, not the webcam. Also, the lack of an audio stream via digital out or the HDMI return channel is a non-issue, because the TV's internal speakers are more than sufficient for audio of this nature (this isn't high fidelity audio, don't forget) so little clarity would be gained by hooking this up to HT gear.

My only complaint is that I get only 4:3, not 16:9, video when placing Viera-to-Viera calls. Strangely, however, Viera-to-PC calls are 16:9. This, and the $100 price, are why I rate this as four stars and not five.

My parents are in their mid-70s and scared to death of technology and computers. But they learned how to place and answer calls using this webcam on their G25 within 10 minutes.

Bottom line: unless you frequently place Viera-to-Mac or Linux calls, I highly recommend this product. Subsequent Skype versions are already in the works to fix the Mac and Linux issue.
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36 of 41 people found the following review helpful
on June 21, 2010
If your a single person using skype on your laptop or office then this may not be worth the money for you. However I travel alot and my 2 year old daughter is so busy at home my wife can never be in the office for more tan 5 minutes without our little one running off. So we bought tis and have this camera hooked up in our family room and the wide angle shows the whole family room and ktichen, so while my wife is cooking, and my daughter is playing in family room I can have a perfect conversation with her. For busy households, its great and offers more flexibility than my fixed laptop or normal webcam. Or if you just want large clear pictures for long distance callers to see its great. Sound quality is excellent, worth every penny for our family. Im even thinking of buying another one for the basement tv and have te whole house covered.
Trev
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29 of 34 people found the following review helpful
on August 6, 2010
Similar to what other people say, my relatives have the wonderful Asus Skype device which is a one piece Skype device that supports service upgrades. I believe that device runs on Linux and therein apparently lies the problem. It's audio only with that device even with the most current software. There really is no excuse for not offering full Skype compatibility and there is nowhere it is revealed that is a defect in the device. So basically I overpaid by $400 for a TV with this capability + the actual device to get partial Skype compatibility. Shame, shame Panasonic...
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13 of 14 people found the following review helpful
on November 12, 2010
Adding the TY-CC10W Skype camera was a great addition to my new Panasonic plasma. Remote picture is great, and built in microphones pick up well. Do get some echoing if the volume is up too high, but not bad.

Downside is the Skype app itself. Minor issue is that you can't change settings when connected, though this isn't a big deal. Bigger annoyance is the audio doesn't come through the digital audio port to my sound system - it ONLY comes through the Panasonic TV speakers. Hoping this is fixed in the next update.
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