Top critical review
10 people found this helpful
on April 7, 2012
I purchased a Panasonic Viera TC-P42UT50 about 3 days ago. I had wanted a P42ST30, but there were none available when I went to the Amazon site, but a blue link said "There is a newer model of this item available" and sent me to the P42UT50. I figured it must be the same, but better, since it's newer, and bought it. This is my first non cathode ray tube model, either LCD or Plasma, so I was expecting an amazing picture experience unlike anything I'd ever seen before. What a HUGE disappointment. I don't know if it's because it's a UT and not an ST (turns out they're different lines...the ST has "Infinite Black ultra" and "Neo Plasma Black 2500", as well as an anti-reflective screen), or if it's a lemon, but the picture was not bright, and yes, I tweaked it seven ways from Sunday trying to get it to perform as advertised. It's just DIM! My 6 year old CRT Sony is brighter than this plasma. I'm simply non-plussed, and extremely disappointed. It has good color and a decent picture, but it sure doesn't come CLOSE to blowing me away...far from it. I couldn't get any answers from Panasonic other than "tweak" it, so I'll probably be returning it. In the meantime, I'm going out to brick and mortar stores to see if my set was particularly different than normal (I was assured by Panasonic that there could be no issue other than tweaking the settings), or if they're all like this. It was particularly disappointing given that Consumer Reports gave Panasonic in general, and the ST line in particular, rave reviews, and I've always been able to trust their recommendations in the past. If this set is typical of other Panasonics, however, I'll be writing them a letter as well. (In their defense, it was the ST, not the UT, that they recommended; we'll see). I'll report back here as this saga continues, and let you know whether my set was typical.
If it is, I'd have to say, don't buy the P42UT50 unless you've laid eyes on it and like what you see.