Most helpful critical review
84 of 104 people found the following review helpful
Great picture, but beware the image retention!
on September 24, 2012
I recently purchased one of these TVs at a local electronics store. I was super excited about the relatively low price and vast features. My only concern was with burn in. After asking the store associate about this, he quickly told me that burn in is not a problem in modern plasma TVs. Taking his advice, I ponied up the thousand bucks for this new living room centerpiece.
I use a HTPC (Home Theater PC) for most of my entertainment at home. I use Pandora a lot for just listening to music. Well, after playing quite a bit of Pandora early after purchasing this TV, I one day noticed a ghost image of the Pandora page whenever I was looking at a lightly colored screen.
After doing a LOT more research, I have learned that plasma TVs are more susceptible to burn in, or image retention, early in their lifespan. Lots of sites advocate a 100-hour break in period with plasma TVs. I knew nothing of this, and I simply went off the word of the TV salesman.
It has been over a month now, and I can still see the ghost of Pandora any time a light image is displayed on this TV. Granted, this is probably my fault, but I was an unwitting consumer taking the word of someone I assumed knew better than I. I have read tons of forums about burn-in and image retention. I am unsure which I have, as burn-in is permanent, while IR is not. Some say that my ghost may go away with time, but so far, it has not. I am so bummed to have shelled out a lot of money and left with a problem that irks me every time I watch TV. Again, this was my fault. But I hope that my warning can spare someone else my regret. If you are going to have a lot of static images on this TV, you may want to reconsider.
I also want to add that I have never managed to get any of the Smart TV apps to work via ethernet. Not a big issue as I use an HTPC and Xbox, but it could be a deal breaker if you are planning on using these features.