Top critical review
14 of 14 people found this helpful
GOT PANDA SPAM???
on August 15, 2011
The ads are for panda products, encouraging me to renew now, and save 20%. These spam ads are coming from one place only: Panda Security.
These ads were popping up on the screen all day long, blocking my access to the toolbar. Very irritating.
As I said, I set ALL notifications to OFF. I set all warnings to OFF. I PAID for this security. DO I GET WHAT I PAID FOR, OR NOT??? I set the time out to 3 seconds, but the ads remain for at least 30 seconds, with no possible way to close them.
When I set notifications and warnings to OFF, it means OFF! Panda just kept bypassing the settings to flash their spam ads on my screen over and over again.
I kept my word, I posted bad reviews on Amazon, describing just how poorly Panda has treated their customers since closing the USA support team, and outsourcing support to foreign countries. This decision by Panda was VERY inconsiderate, at the VERY least. I personally classify this decision as: "IDIOTIC."
Since I began my campaign to beg Panda's attention, and sending their tech support nasty e mails, the ads have almost totally ceased. There are still a few panda spam ads popping up, despite the setting to "OFF", but these have been thankfully less frequent. They are still NOT gone, and I want them GONE!!! HEAR THAT PANDA??? STOP FLASHING THESE SPAM ADS ON MY SCREEN!!!
I paid FOR THIS "PROTECTION AGAINST SPAM" Perhaps the word "protection" is meaningless to you? I did derive the indication that your support team DOES NOT SPEAK OR UNDERSTAND THE ENGLISH LANGUAGE! MAYBE YOU DON"T UNDERSTAND THE WORD "OFF?"
Furthermore, FYI, when activating Panda, we specifically request the no e mail be sent from Panda. However, PANDA IGNORES THIS TOO!!! I have been subjected to a steady stream of spam Panda E mails, sent ONLY from Panda Labs, despite the fact that I told Panda NOT to send them!
We use "opt out- unsubscribe" from Panda e mails. We are re-directed to the panda site. The server freezes, and our request to unsubscribe from spam is NEVER accepted!
HEAR THAT PANDA? NO MORE SPAM E MAILS, and NO means NO!!! When ARE you going to fix your un-subscribe to spam system???
here is another panda user, who is fed up with Panda Spam:
I will never buy your product again!
Postby NeverBuyAgain » Thu Mar 25, 2010 1:52 pm
Since my subscription to your Panda 2009 Product has expired I have been having to deal with constant, very irritating Pop Up reminders that appear on the right hand bottom part of my screen every few minutes asking my to Renew My License, Refresh My License Status or Remind Me Later. If I clicked the Remind Me Later button the Pop Up window simply reappears again blocking the other windows underneath that I am using. This is a constant, recurring problem.
As a result of this very poorly programmed annoyance I have decided to not renew my license again. Also, I will never purchase your product again and I will tell everyone I know about this issue and suggest that they never purchase your product either.
GREAT PROGRAMMING THERE GUYS! :evil:
Re: I will never buy your product again!
Postby NJZombie » Fri May 13, 2011 9:03 am
I'm having the same issue and after years of talking up Panda to various people, many of which who have gone on to use the product, I'm seriously considering dropping it as well.
trohland, your response to the initial complaint is poor and inexcusable. The problem isn't that the reminders appear at all but the frequency that they DO appear. Remind me later does not mean every 30 minutes. I could even deal with once a week but several times a day is absolutely ridiculous. In my case, I can't afford to renew right now but I have every right to continue using the 2010 IS that I purchased without having to be CONSTANTLY reminded that I can renew. Would Panda prefer I just drop the service altogether in this case and encourage me to tell others not to bother purchasing it in the future or would they rather address our complaints and give us an option to at least spread the renewal reminders out? Pick one.
Re: I will never buy your product again!
Postby AnnoyedbyPanda » Sun May 08, 2011 5:01 pm
I have the same problem!! it is incredibly annoying. I am well aware that the software has expired Panda and will renew when I choose to!
The problem here is there is no option to turn off the reminders!!!!!!!!!! it is a nuisance and I have seen several others complain about this problem on various message boards. Why won't Panda address this issue that is clearly annoying their customers??????? :evil:
Panda Pop Up Wont Go Away :P
Postby Viirkokka » Thu Mar 22, 2007 6:43 pm
I get the Panda pop up every time I turn my computer on, informing me it's all safe and whatnot. I click "Dont remind me again" but it keeps coming back every time I turn on.How can I get rid of it? :)
Panda Antivirus 2010 is most annoying paid software I've ever seen. Pop ups of Panda 2010 on my desktop in front of all windows were killing me. All those promotions, get renew(even though I was stupid enough to buy it for 2 years and 1.5 years left), community news and other spam. I've disabled these messages hundreds of times, but after each Panda update they were annoyed me like new.
I've sent a message to technical support about this issue. First suggestion was to disable those pop ups from settings menu. I tried this already, hundreds of times, I replied. Second (canned) suggestion was to uninstall and reinstall Panda. Great solution and personalized approach. I have to reinstall Panda on all 3 of my computers that I have to "solve" the problem! I didn't reply to this suggestion and I believe that they were very proud of themselves on how fast they have "solved" the problem and got rid of annoying customer.
I had to uninstall Panda and install another Firewall/Antivirus, which, by the way, doesn't slow my computer at all as Panda did.
My friends installed Panda on their computers after I recommended it a year ago. One month before expiration of the product license, Panda started to attack them with pop up message to renew the license once a day. After license expired, pop up message appeared on the screen every 15 minutes telling to renew the license.
Panda Labs claims that they fixed the problem with slowing down the computer this year, 2011, maybe they even did fix their pop up nagging, but I wouldn't recommend it to anybody anyway, and wont install panda on any of my computers.