Customer Reviews

Pandigital PanImage PI1003DW 10.1-Inch Digital Picture Frame (Black)

5 star:		(36)
4 star:		(20)
3 star:		(12)
2 star:		(4)
1 star:		(4)

 

 

Got this as a Christmas present for my mom. Loaded some test pictures on there just to ensure picture quality was good and that it worked reasonably well. Have read some reviews (while researching DPFs) that some DPFs are not worth buying. Issues with picture quality and ease of use.

There are two ways you can put pictures on this frame. There is a memory card slot in the back and you can also connect this unit to your computer with the supplied USB cable.

I had no problem connecting and uploading 20 mb of pictures. Display quality is excellent. It does auto crop pictures so that they don't looked stretched or distorted.

I read another review about how to adjust picture sizes so that this unit does not have to auto crop.

Although I haven't used the ap to auto crop yet, basically you have to download Microsoft Photo Story from microsoft to do so. I'm sure there are other apps, free or otherwise that do so.

Very happy with this unit. Now wife wants one. I would say, anything less that 10 inches is a waste of money. I do not see how a 7 inch frame would provide a nice veiwable screen.

You can change how frequently the images change, whether or not it crops them. Lots of features. The only con I have is its a little hard to use menu. Read the manual...

A~

I got this photo frame for my father for Christmas and filled it with some pictures before I wrapped it. My parents divorced when I was 7, and somehow my father didn't seem to receive any of the pictures of my me and my twin sister after my folks had split. When I graduated college my mother made me a scrapbook and my father, looking through it, mentioned that he didn't have any of these pictures and "that's where they all went". So I took my Canon scanner and took some pages out of my scrapbook, and scanned some of the photos to put in this frame, which gave me a pretty good indication of how this product works.

Pros:

It's a nice looking frame. It can hang on the wall, which is a must for my dad and stepmom, who have a two year-old at home. It also has a plastic fold-out leg to sit on a table. The leg actually comes out and extends, which was not glaringly obvious at first. I only figured it out after the frame slid over several times.

The picture quality is good. The pixels present on the frame are very minimal, and not present at all when viewing the frame from several feet away.

It comes with a remote which is pretty handy if you've ever seen anyone trying to change things by pressing all over the frame.

It is versatile as far as input goes: You can put pictures on the frame with a USB cord to the internal memory, or use an array of memory cards, or even a memory stick (although I'm not sure that you would want to).

Features: You can change the duration of the slides, the effects from one picture to another (fade, roll, etc), the randomness of the photos, etc. You can edit the photos so that they appear a certain way in the frame only, although this only works for photos saved to the hard drive.

Cons:

It comes with two mattes for the frame. One is black, the color of the frame, and the other is white. I cannot see any reason you would want to use the white one. I think its a waste of materials and a pointless inclusion.

Ease of use: When I first opened the frame, I inserted an 8 gb memory card into the slot and plugged it into my computer. Two devices appeared on my Macbook Pro's desktop: One that said Panimage (okay, obviously the frame), and the other that said "No Name". It took me a few minutes to realize that the panimage icon was for the hard drive in the frame, and the other was the memory card. I dragged and dropped the images, but was unsure of where I was supposed to put them. Also, I dragged and dropped images I had exported from Aperature, a photo editing program. I always shoot photos in RAW + large, and when examining the frame, I realized it had also imported the Raw format as well. All of these images were in the frame as "unsupported format" taking up space. I feel that there should be something that rejects the unsupported formats, so I wouldn't have to erase them all manually afterwards.

Another thing that was a bit of a bummer is that you cannot play the slideshow from the internal memory as well as the memory card. Its one or the other.

I read another review that stated the remote did not work. Mine did, but barely. Its nice that it came with a remote, but it felt cheap and was tiny. The buttons did not have much of a tactile response and it sometimes took two or three presses of a button, pointed directly at the screen for it to register.

The crop aspect ratio is off, as I've seen others mention. If you choose to fit the images to the frame, it chops off the top inch or so for any photos that are shoot in the vertical orientation. It worked great for photos in the 4x3 aspect. Unfortunately, because many heads were chopped off with this setting, I took it off, forcing all photos to be seen with a slight black border around them. This essentially made the photos smaller.

Conclusion:

Its a good frame for the money. I've seen many other frames go for a lot more. This has some customizable features which you may choose to use or not, but you aren't paying a ridiculous price for them. Once you get past figuring out how to use it and make it look the way you want, it does have a nice, sleek design. To me, that was one of the most important things.

I received the 10" Pandigital Picture Frame for Christmas. It works okay, but its memory is bad. I was only able to load 45MB onto the 512MB internal memory. Anything after that, it says there is no space on the device even though it says there is 430MB of free space. I would not buy this brand myself and if I was to buy a digital picture screen I probably would go for the HP DreamScreen though it costs quite a bit more. Once I had my pictures installed though it seems to work okay though I will probably buy a SD card and use that instead of its internal memory.

My first digital frame.....it was so easy to use!! I had no trouble "drag and drop" picts thru my computer. I did have to buy a mini USB cable ($15.00 at Office Depot). It does offer pic storage thru SD Card, which I have, but thought using the internal memory was too easy.
Picture quality is fantastic. Pictures are crisp and bright.....maybe because my camera is awsome.....great partnership of the two!
The frame is attractive and includes an additional insert.
The frame is a lot larger than I realized, great surprise!
The menu is easy to navagate with easy to read buttons on the back of the frame and by using the remote. I thought the magnetic area to hold the remote was so thoughtful!
Directions for use include a quick start pamplet and a more detailed booklet.
I would definetly buy another of these frames.

I purchased this to give to my mother for Christmas. It is very simple to use, as has given her a lot of pleasure to easily review the many digital photos she has. As a grandmother with little time for technology, I was happy to have set it up for her, and she loves showing folks the many pictures of family, and events that have occurred in the last 10 years. I have plans to digitize more photos and add them.

The picture quality is very good. The on-screen menu (accessible via the remote) is fairly self explanatory, although easier for myself (very technolgically adept) than my mother. The instructions included are clear and concise. It has not been connected to the computer, as the option to populate the internal memory from an SD card is simple and affective. I would recommend paying a little more for a unit such as this, to get the larger screen size if purchasing for an older adult.

As someone who focuses on user experience for a living, I was very impressed with this product and how easy it was to use (I had purchased other frames and this one is by far the easiest). Other photo frames make you go through several steps to create a slideshow, so it's nice that you turn it on and it runs whatever it was running last. I'm not crazy about how horizontal it is, but the picture is lovely and we used these in some of our craft shows to display pictures and it gave a fantastic touch. This is a great frame for the price and I wouldn't buy anything less than 10 inches.

This is really nice. It is bigger than mine at home. The white boarder on the frame is also a nice touch to let the pictures stand out. The resolution is also really good. I don't think the price would have dropped if the resolution was higher. This thing does not look cheap if you're worried about how it looks up close. It really looks good & classy. Ding'd the features because it would be so practical to have alarms with a calendar and clock. Ding'd a star on picture quality because there are simply digital frames out there with higher resolution quality. Great buy for a 10 inch with extra features like internal memory at this reduced price. Enjoy!

I've had problems with my picture frame for quite a while. It would routinely shut off or lock up for no reason. Last week, the screen went out. Since its covered under warranty, I sent an email to Pandigital. After several days, they replied that I had to call their customer service number. I tried for several days to get through but only got the "please hold until a customer service agent is available". I hung up after 10 minutes over the course of 3 days of trying. Today, I tried again and just turned on the speaker phone. Fifteen minutes passed before they picked up.

The customer service person said I needed to take the power cord to a local electronics dealer and ask them to test it. What? Are they serious? They want me to take my defective product to a company from which I didnt buy it and ask them to diagnose the issue? That is crazy. I'm not driving into town to find some half-wit high school drop out to tell me that he doesn't know how to test a power cord. I cant believe they want me to fiddle around with finding a technician to diagnose a problem with their faulty product. When I explained that this was kind of absurd, she just kept saying the same thing over and over again.

Do some research on "Pandigital Problems" on Google and you will quickly see what a lousy company this is. Buyer beware... these guys are the worst. Their warranty is useless. They know that most customers will not or can not find a person to diagnose an issue with a digital picture frame and so they get by with selling garbage products that they wont support.

Update: January 16, 2012
After much hassle, I finally got an RMA from Pandigital. I sent my picture frame to them 6 weeks ago. Nothing has been sent back and when I email them about it, I get an autoreply that says "You should receive a personalized response from our customer service department within three business days." I've contacted them 3 times over the course of 4 weeks and they won't reply. Now I'm out another $15 for shipping the broken picture frame to them and have nothing to show for it.

I gave this to my mom as Christmas present. I preloaded it with several hundred family pics and set it up for her. I had checked pic quality etc before wrapping it. I was surprised with her reaction...she likes the pics but loves the calendar/time function. Go figure...

Very good buy! I ordered this item monday and it arrived tuesday afternoon on standard shipping which was awesome! Arrived in very good condition. I'm giving this to my mom as a christmas gift so I wanted to put a few pics on it from a recent vacation and it was very easy to use. Its a nice size also glad I went with this and not a smaller 7in frame this one is easier to see from far away. thank you, I can't wait till christmas because I'm sure my mom will be just as pleased as I am.