148 of 156 people found the following review helpful
on September 8, 2013
I will NOT upgrade to Parallels 9 until this is removed:
"When a user upgrades Parallels Desktop, he is asked if he wants a free six-month subscription to Parallels Access. Even if he says no, the product is installed on his system and the application is started each time the system is rebooted."
165 of 177 people found the following review helpful
on September 11, 2013
Overall, the software is pretty good. You can watch videos without a problem and access my mac's hard drive (and plugged in storage) as a network drive.
There are some bugs that make it hard to use like:
-clicking anything in Windows 7 near the top of the screen is nearly impossible. The OS X menu appears when your mouse hits the top of the screen thereby covering whatever you were trying to click
-On a Macbook Pro with Retina display, many of the windows are horribly distorted and have extremely small font. This probably isn't a problem for other displays
PLEASE BE AWARE- you are basically buying this software as a subscription. A new version comes out EVERY year (for around the same price) and the previous version is no longer maintained/updated/supported. My parallels desktop 8 mac still has plenty of bugs that they will NEVER fix unless you buy the new version. When OS X updates are around half as much, I find this very frustrating and dishonest. They should at least sell it as a subscription...
I am using this software on a mid 2013 Macbook Pro Retina 15" 16GB RAM, 256GB SSD, 2.7GHz
63 of 68 people found the following review helpful
on September 9, 2013
I am writing this review and rating it only 3 stars, but I continue to love Parallels. I actually hope that others will buy Parallels 9 and then call, write, and chat with the support team to complain about the loss of Parallels Mobile and its replacement with a more expensive, but more functional version called Parallels Access. Hopefully, people reaching out and complaining will push them to re-visit their idea.
So, here's my review of the actual software.
Parallels makes upgrading easy. I just popped in the Desktop 9 CD, then realized that they will let me download it. I prefer to download as the CD will never survive in my house. If I ever needed to re-install, then I will have to have it. So, I downloaded the software and hit install. It found my Parallels 8 and replaced it. All of my OS's are still there.
Now my Dropbox and Google drive docs are available on the Windows machine. This may seem like nothing, but I can access my Photo Stream, my iCloud Docs (which I don't use), and my Google Drive docs straight from my Windows machine without having to create shares and links or by installing and mirroring the same data on the Windows machine. This is very nice and makes it much easier for me to update a file and know it will be pushed to Google Drive or Dropbox.
The last time I upgraded my Mac, I had an issue because Parallels stopped working. Apparently, Parallels Desktop 7 worked for Lion (10.7), but not Mountain Lion (10.8). That was a frustration that I wanted to avoid. When Mavericks (10.9) comes out, I can upgrade my laptop without worrying that all of my Parallels Operating Systems will shut down. I use the windows side for some of the work that I do and that was frustrating to realize that I couldn't access Windows until I upgraded Parallels. In their defense, they notated this on their website and had sent emails that I must have missed. I was pleased that the issue was documented and easy to see if I searched.
Parallels has replaced Parallels Mobile with Parallels Access as of this version. First off, what are these things, you might ask. These are Apps that you run on your iPhone/iPad which allows you to takeover your remote machine. I can sit at the coffee shop and remember I needed to hit send on an email. I grab my phone, open the Parallels Mobile app, and it connects to my laptop at home, shows me the desktop, and lets me do what I need to do. You don't have to setup your router or anything. Just have Parallels running and you're good to go.
* The downside, Parallels Mobile worked for iPhone and iPad. This meant that if I just had my phone, I was still good. Parallels Mobile was introduced around version 7 and now it's being phased out. It's being phased out in favor of Parallels Access, which does the same thing, but costs $79.99/yr and doesn't currently work on the iPhone. When you connect with Parallels Access, the computer you takeover gets all funky as Parallels us tweaking the desktop resolution so that it can show you one Mac/Windows application at a time.
* The upside, Parallels Access is pretty sweet. You can takeover just one Mac/Windows Application at a time. You don't have to re-size the application to perfectly fit in the screen. They have taken the iPad finger strokes and made them work when you are taking over a remote computer. It's pretty amazing and has allowed me to get more done faster.
Parallels Access might be worth $20/yr to me, but not $79.99. It's worth even less to me because I don't have a choice. Parallels Mobile is End of Purchase. [...] This means that you can't get it anymore and those of us that have been with them for years can't use it if we want to upgrade. If the next Mac upgrade to Mavericks works the same, then once I upgrade my Mac, I will have to upgrade Parallels and lose access to Parallels Mobile. (This is what I was talking about on the first paragraph. Please phone, chat, Skype, and email support. Please push for Parallels Mobile to come back or Parallels Access to be reasonably priced.)
I love Parallels and they have always come out with something new and some reason that it's worth it to me to upgrade. This is the first time I wouldn't want to give 5 stars. I still love them and want to stick with them. If you are choosing between Parallels and Fusion, I'd still say to go with Parallels. We just need them to get a little less cocky and be more open with us the consumers.
50 of 55 people found the following review helpful
on October 24, 2013
Paralles features and functionality is fine... but it is official Parallels policy to not support Version that are 2-generations older then the current release. So if you keep up to date with your host operating system (for a low cost / no cost - see current Apple OSX Mavericks release) you will soon be forced to buy a 50 $ or higher Upgrade for Parallels to still be able to use your Windows / guest OS virtual machine... (See current discussion Parallels Desktop 7 and Mac OSX Mavericks).
18 of 18 people found the following review helpful
on November 3, 2013
Parallels is a nice way to run Windows programs on a a MAC.
You can run the Windows side-by-side to your Mac windows or in fullscreen mode on it's own desktop.
Also hardware is perfectly integrated, e.g. you can choose if a USB device should be used by MacOS or by Windows.
You should know, that together with new MacOS updates like Lion or Mavericks Parallels also releases a new version typically with minor enhancements.
Versions 2 revisions back aren't supported any longer and will not run on the new MacOs.
Your are enforced to buy an update at 72% of the cost of the new version in order to keep Parallels running.
Worst-case you bought Parallels just before the newer version is released which means that you have to buy again an update for 49$ after one year.
You should know, that you buy more an subscription off Parallels for 1-2 years !
Looking at this, running your Windows programs on your Mac with Parallels can be a very expensive pleasure over the years.
Also consider VirtualBox and BootCamp, which are for free.
34 of 38 people found the following review helpful
on October 26, 2013
This product works well, although it could be a lot more straightforward and less confusing. Their migration from Windows didn't work at all for me, so I ended up installing Windows from scratch.
Note that this product does NOT protect you from Windows malware/viruses/trojans/etc. You'll still need all the protection you need with a normal installation.
The worst part is that this company has begun NOT supporting its current users. They instead charge an outrageous "upgrade" fee for the latest release. NOTE: Each release is essentially just like the last, but with minor tweaks. For example, with Mavericks, a very minor change in Parallels would let old releases work with it. But instead of providing the minor changes, they extort $50 from each user for an "upgrade" they neither need nor want.
At first I bought Parallels because it looked easier to use than Oracle's 100% Free Virtual Box software. BUYER BEWARE. Parallels may be a little easier up front, but in the long run you'll spend just as much time tweaking and upgrading.
I've learned my lesson, and won't be held hostage in the future. Goodbye Parallels!!!
22 of 24 people found the following review helpful
on October 27, 2013
I have been a long time user of Parallels and when Mac upgrades you can count on being thrown under the bus by Parallels! They want $50 for the upgrade when many of their customers just bought parallels in the last year. If you have 7 (WHICH IS STILL BEING SOLD HERE ON AMAZON!!!!) - this time you are completely out of luck! It does not matter if you bought it last week! TOO BAD!!! So when Apple upgrades again (which is free) Parallels will want another $50 Bucks! Try VirtualBox! It is free! If you are like me and only need windows once in a while you get tired of being taken advantage of. I am not stuck like some. I have purchased Office and Photoshop for Mac and will no longer need to be gouged by Parallels... I spent more money but will never have this problem again. Stay away unless you want to keep paying over and over! I would also like to add that I am wondering why so many of the new 5 star ratings are by people who have not rated anything else on amazon? That seems curious to me?
12 of 12 people found the following review helpful
on November 21, 2013
I have used Parallels for quite a few years, starting with when I converted to Macs in 2007. I had version 7 and re-installed it on my MacBook Pro earlier this year. When version 9 came out, and Mavericks was impending, I started getting the upgrade emails. So, I decided it was time to upgrade. WHAT A MISTAKE!!!
Everything now runs at a snails pace, including my Mac. Windows programs on WinXP are horribly slow, even when I'm running just Internet Explorer. And forget keeping it running in the background because it slows down my Mac so much. So now I have to start it up, run whatever I need to in Windows, then shut down Windows and Parallels, and reboot my Mac to get the performance back. I do website development, so one thing I need to do regularly is hop onto Windows to check sites in IE. Can't do that anymore, which is a MAJOR inconvenience.
And forget their tech support. I tried contacting them through their website and they completely prevented me from doing so.
I will NEVER buy Parallels again and urge everyone to try an alternative. ANY alternative would be better.
UPDATE 9 DEC. 2013: I downloaded an update/fix for the program and it has improved the performance somewhat, but not enough. It still slows down my MacBook Pro too much. My MBP has 8GB RAM, of which I allot two to WinXP in the virtual machine, which should be plenty considering I mostly just run Internet Explorer.
As you can see below, Parallels commented and said it must be a "resource allocation" issue. It is not. If it can't run WinXP under my hardware configuration it's a problem they need to fix. More evidence of their useless customer service.