The newly revised, second edition of McEwan’s best-selling classic, with built-in facilitator's guide, will help you manage your most difficult audience-emotionally charged, often disgruntled, and occasionally abusive parents.
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"Offers insight into why parents become upset, followed by strategies to defuse their anger and build their support."
(Curriculum Connections, Spring 2006 )
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Most Helpful Customer Reviews
12 of 13 people found the following review helpful:
5.0 out of 5 stars
A great resource for new and future teachers,
By Araxiel (Boca Raton, FL United States) - See all my reviews
This review is from: How to Deal With Parents Who Are Angry, Troubled, Afraid, or Just Plain Crazy (Paperback)
This book contains so many helpful ideas that it ought to be required reading in teacher education courses. One of the biggest problems new teachers have is learning how to deal with parents of all stripes. New teachers ought to have a book like this at home or at school for ready reference.
In my own courses for teachers, I cover information that McEwan describes so effectively in her book. She's been there, done that, and new teachers can benefit from her experiences. It is well written, practical, and to the point with many wonderful examples. A worthwhile investment by any account.
10 of 12 people found the following review helpful:
5.0 out of 5 stars
Wonderful Resource!,
By A Customer
This review is from: How to Deal With Parents Who Are Angry, Troubled, Afraid, or Just Plain Crazy (Paperback)
This book is fantastic! It breaks the issues down as to why parents are angry, troubled, afraid or just plain crazy, what staff does to cause it, and solutions for each. I would highly recommend this book to all school staff that work with parents on a regular basis!
2 of 2 people found the following review helpful:
4.0 out of 5 stars
Great resource for principals and teachers,
By
This review is from: How to Deal With Parents Who Are Angry, Troubled, Afraid, or Just Plain Crazy Second Edition (Paperback)
I enjoyed the book thoroughly. The author has a great sense of humor, which makes the book an easy read. I liked how the author pointed out the frustrations parents have with schools and teachers, as well as pointed out the different types of parents teachers and principals have to communicate with. There are tips on how to deal with angry, troubled, afraid, or just plain crazy parents, as well as tips on how to make your school more open to parents. Communication is the key in this book, and the more communication parents have about what is going on, on campus, the better the culture at the school will be. I also liked the back of the book that has a section for staff development. I think the reason many teachers avoid talking to parents is because they don't always know the right way to approach parents. The reason I could not give the book a perfect "5" is because I would of preferred a chapter specifically on examples of the "situations" and the different things that could be said in these situations. Listing the ways to handle a parent is great, but I also need several examples to help me practice.
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