Path to Profitable Measures: 10 Steps to Feedback that Fuels Performance [Paperback]

Mark W. Morgan (Author)

Book Description

Publication Date: March 2005

Most managers suffer from data glut – and information famine. The constant stream of reports, emails, phone calls, and meetings usually fails to provide the feedback busy people need to make rapid and meaningful decisions. Most managers would love to cut through the clutter and see true results. However, they are usually victims of information systems that have evolved over time without careful thought. The result is floods of reports and reviews – with only trickles of meaningful information and useful feedback.

The Path to Profitable Measures teaches 10 simple steps to turn your information flood into meaningful feedback for you and your work team.

Benefits:

Author Mark Morgan explains how to design and tailor your unique set of indicators – your Scorecard - to match your goals and responsibilities. Developing and using your own Scorecard leads to better feedback and better business results.

Editorial Reviews

About the Author

Mark Morgan is President of Momentum Performance Group, a firm that specializes in training, coaching, and consulting for better results through improved measures and feedback. Morgan co-authored Performance Scorecards: Measuring The Right Things In The Real World and authored Coaching: 50 Steps to Business Results. He has published more than a dozen articles on performance, measurement, and leadership.

Morgan has worked with more than 200 executive teams from Fidelity, Hasbro, Nortel, NASA, JP Morgan Chase, Boeing, BellSouth, the US EPA, Time Warner, and more than 60 other clients from government, education, and business. Formerly, Mark was the Director of Quality, Ethics, and Communication for Northrop Grumman’s Data Systems Division and the Manager for Quality with Grumman at NASA’s Johnson Space Center in Texas and at the Kennedy Space Center in Florida.

Morgan has an earned doctorate from the University of Florida and served as an Examiner for the Malcolm Baldrige National Quality award for three years.

Product Details

• Paperback: 130 pages
• Publisher: Amer Society for Quality (March 2005)
• Language: English
• ISBN-10: 0873896491
• ISBN-13: 978-0873896498
• Product Dimensions: 8.8 x 5.8 x 0.4 inches
• Shipping Weight: 7.2 ounces (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
• Amazon Best Sellers Rank: #2,922,923 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

5.0 out of 5 stars An ideal read to help a team become maximally effective, April 3, 2006

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Midwest Book Review (Oregon, WI USA) - See all my reviews

This review is from: Path to Profitable Measures: 10 Steps to Feedback that Fuels Performance (Paperback)

The Path To Profitable Measures: Ten Steps To Feedback That Fuels Performance by Mark W. Morgan (President of Momentum Performance Group) is an informed and informative guide to the designing, tailoring, and using unique sets of indicators to provide a clear picture of progress toward important business goals. As a thoroughly "user-friendly" reference for any business executive trying to create a more synchronized environment between his/her employees, as well as a better idea of how to invest time, what to invest it into, and what to focus on for an overall better team efficiency. Very highly recommended to all corporate executives, business managers, and management-consultants, The Path To Profitable Measures is an ideal read to help a team become maximally effective.