From Library Journal
Consultant Clemmer (Firing on All Cylinders: The Service-Quality System for High-Powered Corporate Performance, Irwin, 1992) identifies and describes successful strategies for individuals who are "trying to initiate and guide change and improvement in a team, business or organization." Each chapter focuses on topics such as self-leadership, innovation and organizational learning, and reward and recognition. Most end with a Pathways and Pitfalls section, where Clemmer visits several dos and don'ts for the individual and the organization. The introduction warns that most of the author's ideas are not new; his purpose is to explore ideas that have worked. Clemmer avoids oversimplification and delivers a practical, funny, and sometimes inspiring book. Recommended for popular business collections.?Mark McCullough, Heterick Lib., Ohio Northern Univ., Ada
Copyright 1995 Reed Business Information, Inc.
--This text refers to an out of print or unavailable edition of this title.
...successfully weaves together the high-performance rope out of the strands of organization improvement, leadership development, and personal effectiveness. -- Scott DeGarmo, Editor in Chief and Publisher, Success Magazine
A must read for any leader or aspiring leader. It will inspire and instruct you to be a change agent. -- Ken Blanchard, Co-author, The One Minute Manager
Cuts through the rhetoric of theoretical concepts to navigate the business leader on his journey to high performance. -- Roger Staubach, Chairman and CEO, The Staubach Company