"Payments Systems in the U.S." is a comprehensive description of the systems - (cards, checks, cash, ACH, etc.) that move money between and among consumers and enterprises in the U.S. In clear and lively writing, the authors explain what they systems are, how they work, who uses them, who provides them, who profits from them and how they are changing. Anyone working in the payments industry - or needing to use payments products - can benefit from understanding this.
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Most Helpful Customer Reviews
6 of 6 people found the following review helpful
By Bill Harris
Format:Paperback
Without question, the best overview of the payments industry. Essential for payments professionals.
Bill Harris - Intuit, PayPal, PassMark, Personal Capital
Bill Harris - Intuit, PayPal, PassMark, Personal Capital
5 of 5 people found the following review helpful
By David Birch
Format:Paperback
It does what is says on the tin, as they say here. This excellent paperback covers checks, cash (to a limited extent), ACH, cards and EFT in a clear and consistent way. It explains how each of the payment systems works and then, in a perspectives section and the end, explains how the various stakeholders (such as retailers and banks) see them. This helps the reader to understand not only the current situation but also the drivers for change.
Given Scott and Carol's expertise and experience, I was not surprised that I found it so useful. It will stay on my shelf as the introduction to the topic for some time to come and, I suspect, will become standard issue for newly-promoted managers in all sorts of businesses who have been told that they are now supposed to be dealing with payments. I found it especially useful (I am not from the US) when it went into the details of the US check environment and ACH schemes, both of which are uniquely American.
The next edition could benefit from a few more charts to help clarify some of the issues and trends, and I did find some of the "aside" boxes a bit distracting, but these are minor (and, I hope, constructive) criticisms.
Given Scott and Carol's expertise and experience, I was not surprised that I found it so useful. It will stay on my shelf as the introduction to the topic for some time to come and, I suspect, will become standard issue for newly-promoted managers in all sorts of businesses who have been told that they are now supposed to be dealing with payments. I found it especially useful (I am not from the US) when it went into the details of the US check environment and ACH schemes, both of which are uniquely American.
The next edition could benefit from a few more charts to help clarify some of the issues and trends, and I did find some of the "aside" boxes a bit distracting, but these are minor (and, I hope, constructive) criticisms.
4 of 4 people found the following review helpful
Format:Paperback
Payments Systems in the U.S.' is the most thorough description of the industry that I have read, yet it is readable and enjoyable. Carol Coye Benson & Scott Loftesness combine very deep industry expertise with a passion for the space, curiosity for innovation and a talent to explain it all to the layperson.
2 of 2 people found the following review helpful
By Nancy King
Format:Paperback
I was fortunate to attend Carol and Scott's 2 day Boot Camp a few years ago. Having recruited in payments for a few years, Glenbrook's Payments Boot Camp filled in the missing bits of information. It also helped me to see why the payments start-ups I began to work with, were focused on changing the way things are done.
Carol and Scott are two of the most knowledgeable people on the subject and are always right on top of what's new. This book is a great resource for me, and for those that can't make the Glenbrook Boot Camp, it's the next best thing. A must have reference tool.
Carol and Scott are two of the most knowledgeable people on the subject and are always right on top of what's new. This book is a great resource for me, and for those that can't make the Glenbrook Boot Camp, it's the next best thing. A must have reference tool.
2 of 2 people found the following review helpful
Format:Paperback
I've spent nearly 20 years establishing and growing organizations that provide electronic payment processing solutions for mid-size and large companies throughout the U.S. One thing that has always been a challenge is finding tools to help existing and newly recruited sales talent quickly gain an understanding of the payment systems with which our solutions interface. This book is a great fit for sales organizations responsible for introducing products or services that interface with any aspect of the U.S. payments systems. The entire book require less an hour to read, provides a high level framework of payments systems information that can easily be used as a basis for deeper payments systems learning, and is written with the type of no nonsense approach that any busy professional will appreciate.
2 of 2 people found the following review helpful
Format:Paperback
I have been a payments professional for over 15 years, and I have often wished there was a book I could use for training employees and partners on the details of the various types of payments they would become exposed to. In the past, I have used portions of various books, articles I found here and there, and training material I created myself. Starting today, I will use this book for training. I also found lots of background information in this book that was helpful to me. Without doubt, this is the best book available on the U.S. payments systems today. It covers all payment types, and it covers all participants in the payments system. It covers the economics of payments, technical aspects, the perspective of the participants and current trends. The book is very well written: concise, it avoids uncessary and hard-to-understand terms, and it does not require much prior knowledge of the payments industry. An excellent book!
John Petersson, Co-Founder, Vendorin, Inc.
John Petersson, Co-Founder, Vendorin, Inc.
2 of 2 people found the following review helpful
By Souheil
Format:Paperback
" Carol & Scott have done an outstanding job of putting together a concise, comprehensive, and well-organized guide to getting a handle on the payment ecosystem. From understanding the core payment systems to the challenges of adopting alternative payments, they address each of the benefits and offer the perspective from various point of views. This is a must-read book for every payment professional."
-Souheil Badran, SVP & General Manager, First Data Corporation
-Souheil Badran, SVP & General Manager, First Data Corporation
1 of 1 people found the following review helpful
Format:Paperback
Outstanding information about what can be daunting and is always a complex system (or systems). This book is great for newcomers to the industry and a great resource for long-time industry professionals. Highly recommended...
Most Recent Customer Reviews
3.0 out of 5 stars
Basic Payment System information
The book is good for someone that is looking for basic information on how payments systems work at a very high level. Read more
Published 1 month ago by Max
3.0 out of 5 stars
Not bad
A somewhat rushed and unpolished work, bulked out by repetition. Still manages to explain something about payments. Read more
Published 6 months ago by E. A Lerner
5.0 out of 5 stars
Excellent Resource.
This well written summary by two industry veterans will take the novice or experienced member of the payment systems industry through a comprehensive and easy to understand summary... Read more
Published 9 months ago by Edward J. Barton
5.0 out of 5 stars
Excellent book for payment professionals!
I bought this book based on existing reviews and I was not let down at all. I am a new entrant to the payments field and I needed a book that would help me understand the numerous... Read more
Published 16 months ago by Sid
5.0 out of 5 stars
Scott
Great book for anyone who is in the payments system. Breaks down the six core systems by chapter. Nice job.
Published 20 months ago by HuffandBuff
5.0 out of 5 stars
An Excellent Primer on Payment Systems in U.S.
I'd been on the lookout for a book that provides an excellent overview of payment systems in U.S and I had the following criteria for my selection:
1. Read more
1. Read more
Published 22 months ago by Jeelani Shaik
5.0 out of 5 stars
A Fantastic Primer
It's not easy to condense so much material into understandable and yet comprehensive chunks, but the authors did a fine job of it here. Read more
Published on May 26, 2011 by Joe Nagy
5.0 out of 5 stars
Bookshelf in a book
I have a whole bookshelf of Fed white papers and industry studies that is a multi-year effort to cover what "Payment Systems in the U.S. Read more
Published on December 3, 2010 by clint swift
5.0 out of 5 stars
Payment 101 ++
I have taught many classes on payment industry fundamentals and spoke at dozens of conferences and it is always painful pulling together the info and so frustrating having to cover... Read more
Published on October 17, 2010 by Buzz K
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