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Peace in Everyday Relationships: Resolving Conflicts in Your Personal and Work Life Paperback – July, 2003


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Peace in Everyday Relationships: Resolving Conflicts in Your Personal and Work Life + Conflict Across Cultures: A Unique Experience of Bridging Differences
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Product Details

  • Paperback: 256 pages
  • Publisher: Hunter House (July 2003)
  • Language: English
  • ISBN-10: 0897933524
  • ISBN-13: 978-0897933520
  • Product Dimensions: 8.5 x 5.6 x 0.6 inches
  • Shipping Weight: 7.2 ounces (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #1,578,504 in Books (See Top 100 in Books)

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2 of 2 people found the following review helpful By Marijo Puleo, PhD on October 12, 2006
Format: Paperback Verified Purchase
I used to recommend "Difficult Conversations", and now this is the #1 book that I will recommend. Alson and Burnett give many practical suggestions on how to navigate conflict, and help us understand the entire field that we tread when we encounter these situations. The book is very easy to navigate and a great reference tool.

The book begins with an excellent overview of "what is conflict". They then work through this topic from every angle -

- Our own role in the conflict (and how to change our mindset)

- The role of the other person (and potentially "invisible" players)

- If this is really about the present situation, or the past (which is more often the case)

The second half of the book is dedicated to providing very practical advice on transforming the conversation and they walk you through the conversation step by step - creating an opening, communicating needs, engaging the other person to co-create the solution, reframing the conversation, and negotiating the conflict.

If this were an "eBook", I would DEFINITELY have this on my laptop and keep it near as I do my consulting work.

This is one of those life lesson areas that we practice all the time, and often with less than stellar results. Buy the book, you won't regret it!

Marijo Puleo

Make Change Positive++
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