Delivers guidance for pediatric office staff to handle calls efficiently and effectively. Features more than 100 protocols addressing everything from abdominal pain to teething. Includes highlighted triage assessment questions and practical home care advice for each condition. Previous edition: c2001. Wire-spiral binding with tab dividers. Three-ring binder edition also available.
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4 of 5 people found the following review helpful:
1.0 out of 5 stars
A poor choice for telephone triage,
By Lori F. (American in Iceland) - See all my reviews
This review is from: Pediatric Telephone Protocols, 10th Edtion (Spiral-bound)
I am a physician running an Acute care clinic and Outpatient clinic. I ordered this book with high hopes that it would function as a tool to assist in telephone triage either to the ER, an Acute appointment, or routine office follow up. It fails in every regard. There are very few questions posed for the nurse to ask to disposition the child. Many times the only reason listed to go to the ER is "Child sounds very sick or weak to triager." It does have a reasonably useful HomeCare section at the end of each topic.
Overall I bought 4 copies of the book sight unseen and am going to return all of them. I actually found Briggs telephone triage for nurses more helpful, although it obviously does not have the breadth of pediatric topics.
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