Most helpful critical review
443 of 455 people found the following review helpful
The Leak Problem Solved
on January 20, 2009
I note that several reviewers have downrated this item for leaking. I too on installation found it to have a severe leaking problem. After considerable frustrating investigation of the problem I found the solution. On the interior of the three way diverter where it attaches to the shower head there is a threaded piece that in my unit was not properly tightened as received. Tightening this piece with a large screwdriver or an allen wrench will solve the leaking problem. The inadequate installation instructions make no mention of this piece.
Therefore I consider this a 5-star product for which I deduct 2 stars for inadequate attention to assembly and installation instruction.