A remarkable story about how any manager can attract, motivate and retain their better employees. Readers will learn how to: improve retention without beefing up paychecks, update their company's culture to keep the work climate appealing, increase job satisfaction and turn managers at all levels into people-keepers. Attracting and retaining top talent today is among the biggest challenges that organizations face. These fresh ideas come along just in time to help managers from the most savvy to the most inexperienced deal with turnover among their prized employees. Written for all managers, the story takes a couple of hours to read, but the insights can make a long-term impact.
Mark Holmes started his consulting and training company in 1986 to help small and mid-size businesses increase sales, customer service and employee performance. In 1994 he wrote WOOING CUSTOMERS BACK, but only after putting the rough draft aside for five years while he tested his ideas with frontline employees and managers nationwide. WOOING became a bestseller and is in its seventh printing today. Mark's second book, THE PEOPLE KEEPER, grabbed the attention of national media like the Wall Street Journal and FOX Business network.
His newest book, SALESONOMICS: The Sales Method for Closing Competitive Accounts and Growing Existing Business, will be released in early 2012. Based on his twenty-year, highly-successful sales methodology for winning tough B2B sales, SALESONOMICS is one of the most highly-validated sales approaches for today's business climate.
Holmes speaks, trains and consults for some of the most successful small businesses and international companies in the world. He is an avid reader, loves to spend time with family and friends. His favorite dog, a Yorkie named Kramer, is never far from his lap or curled up under his office desk napping on a padded bed.
