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26 of 28 people found the following review helpful:
2.0 out of 5 stars
TR65, December 19, 2005
This review is from: Pepper Pad Internet Media Player (Office Product)
I wanted to love my Pepper Pad; but after two weeks of making excuses for its flaws, I returned it.
First the good: The size and weight are terrific. It's comfortable to hold, whether sitting on a sofa or lying in bed. The built in stand is well designed, allowing me to connect the pad to a Bluetooth keyboard and mouse at my desk. The user interface is clever and intuitive. There's no need to refer to the manual to operate most of the applications. The browser is especially good, incorporating Mozilla's tab capabilities without cluttering the screen with too many menus and buttons. The synchronization with a desktop computer is a plus. I downloaded the Pepper Desktop software, surfed to my favorite sites and bookmarked them in the desktop application and then synced the desktop with the Pepper Pad. Transferring photos and music from the desktop to the Pad was also very easy.
Now the bad: Wi-fi performance is marginal. I have a 802.11g Linksys router that establishes excellent or very good connections with my laptop and desktops in all corners of my house. In some of the same locations, I couldn't connect the Pad. Even in spots where the connection with the Pad was strong, the auto-connect feature was flaky. Sometimes the Pad would say it was connected to the router, but then it would disconnect saying it could not get an IP address from the router. This happened even when I was in the same room with the router. To address this issue, I used the wi-fi config on the Pad to assign the Pad a fixed IP address. But every time I turned the pad off and restarted, it would revert to the dynamic IP setting and my fixed address was lost. I contacted customer support about this, was told I would get an email back, but I never heard from them.
The email application is disappointing. You can only have one POP or IMAP account. Many (if not most) people in Pepper's target audience have multiple email accounts -- one for home, another for work. I can't imagine why Pepper released the Pad with such a limited email application.
The screen size is decent, but it's not as sharp as I would have liked.
It's slow. Browser page load times were noticeably longer on the Pad, compared to all of the other computers on my network -- even when running the pad in the same room as the router.
The Pad has lots of little bugs. In the two weeks I had it, the Pad crashed and restarted four or five times for reasons I could not fathom. Twice, after being fully charged, the power meter continued to report that the battery was critically low (I had to reboot the Pad to get the correct power reading). Same with the wi-fi connection. Sometimes when connected, the "not connected" icon appeared. Again, rebooting solved that problem.
I purchased the Pad because I wanted a small, affordable Internet device that I could take from room to room and read in bed. At $850, the Pad seemed pricey to me, but the under-$1,000 Tablet PCs had gotten bad reviews, and the market had few other alternatives. There's been lots of buzz about other devices -- such as the $350 Nokia 770. But none had reached the market. When Pepper began to ship, it was the best option available. But as I struggled with Pepper's flaws, I found myself rationalizing the purchase and making excuses for the machine, rather than relishing it. "I can live with these flaws," I kept telling myself. "Because Pepper is the only game in town." But then I began to search for other options. The Nokia 770 has begun to ship and is getting good reviews. Advueu has improved its $950, 2.5-pound tablet PC. There are other options, and more on the way. Again, if Pepper was half the price, I might have stuck with it. But when it's more than twice as much as Nokia's Internet device and barely less than a Tablet PC that can do 10-times as much, it seems foolish to stick with a machine that I'm barely tolerating. I don't know if the Nokia and Advueu machines are the ones to buy. But I suspect the market will have plenty of options soon. Pepper needs to beef up its offering (and perhaps reduce its price) to compete.
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121 of 147 people found the following review helpful:
4.0 out of 5 stars
So close, so very close, but still short of the perfect pad., June 28, 2005
This review is from: Pepper Pad Internet Media Player (Office Product)
*** EDIT: I do not own this device. I previewed it during a road show in NYC. ***
I have wanted a device like the Pepper Pad since... forever. I want to be able to sit on the couch while my Wife watches HGTV and "gets her design on". We'll talk during commercials, and when "Design at Nine" comes back on, I can go back to browsing the web, remotely controlling my servers in the basement, and listening to music.
The Pepper Pad is so close to this ideal that the interface limitations make me crazy. Sure, it has a 20Gb hard drive, so you're already way past the Palm LifeDrive in capacity. It has WiFi and Bluetooth, so you've run past iPods and Archos PMPs already (although Archos does sell a device that will eventually compete with this, the PMA 400). It has USB and an SD/MMC slot, stereo speakers, and it runs Linux. Really, this thing kills on paper, until you read the fine print.
The fine print kills the deal. USB is 1.1, not 2.0, so those file transfers of MP3 and VOBs will crawl if you plan on loading this up. WiFi is 802.11b, not 11a or 11g, so you'll be capped at 11 Mbps on a very good day. And there's no PCMCIA slot, so forget about adding a card to push you to higher speeds (or another HDD, etc).
Now, if the fine print doesn't sour you, you'll be really happy with the size and weight. It's almost instant-on (what's a few seconds between friends?), and the screen is big enough to browse most websites without panning; it's light enough to use on the couch without straining yourself, and the thumb-based split keyboard isn't very hard to master. If it bugs you enough, the digitizer in the screen allows you to use the stylus for handwritten entry and mousing actions. The D-pad is a nod to future game development, and the scroll wheel helps you forget your mouse a little easier.
I can't stress this enough: if it had USB 2.0 and WiFi 802.11g OR a PCMCIA slot, I'd have kept my pre-order. Pre-release versions impressed the heck out of me, and the fact that it runs Linux means it'll be hacked eight ways to Sunday, in a good way. Still, connectivity is a BIG deal for me and ultimately a dealbreaker.
This is just about the ideal pad for home or PMP use, but the corners cut to make a price point will winnow out many early adopters. If there's ever a Pepper Pad 3 that addresses my concerns, I'll order it tomorrow.
Fred
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19 of 20 people found the following review helpful:
5.0 out of 5 stars
Amazing Product (Pepper Pad) From Someone Who Has One!, September 7, 2005
This review is from: Pepper Pad Internet Media Player (Office Product)
I've got to start by telling you I love my Pepper Pad! This is the same feeling I had when I first turned on my apple II (serial number 358), albeit with a casette recorder for 'mass storage'; my apple Macintosh with its limited expandability or was it none; my original McIntosh audio system back in 1977; and of course its only rival is my wife's (and kids') apple iPods.
Finally, I have a 'Blackberry' for home/leisure use. I'm not really a techie, so USB 1, 2 or 3, or the lack thereof, doesn't phase me. What's really amazing, for those of us who have spent weeks trying to get an off the shelf major brand notebook on the WiFi network, is that I turned on the Pepper Pad, it automatically connected to my wireless network with no calls to customer servie or obscure wiring diagrams to follow. Of course, there is Pepper Desktop, a free companion software program for my desktop computer running Windows something or another, that enabled me to 'synch' close to a gigabyte of photos and music that I have on a 'bunch' of computers scattered around my home, office and kids dorm room and apartments, transferring them automatically to the Pepper Pad.
This is obviously a product with substantial thought behind it. The "GET UPDATES" button, which has worked quickly and flawlessly, lets me know that I'll get all the USBs I ever need and then some.
I can bore you with further details about the perfect screen size etc... A way to peruse photos that looks and feels like my old fashion photo album in terms of size, weight and comfort passing it around the family room, of course while listening to dad's ecclectic mix of music (Jerry Jeff Walker).
This is truly the dream machine or "Pad" for the best broadband access experience. Whether it's Google, Yahoo!, Amazon, or simply using the Pad to control my Sony HD satellite box and TV controller, I can finally relax with my home internet appliance, rather than staying up all night to clean off the viruses, spyware and/or downloading Microsoft Windows updates!
Of course, if COMCAST gets the message, maybe I'll finally upgrade to digital cable just to get 'on demand' movies, music or simply trailers, ordered or even viewed on my Pepper Pad when the kids, my wife and I hit the beach. (I may be the only person I know spending under $10 per month for cable TV!) Maybe I forgot to mention that the Pepper Pad is ruggedized. I guess I can't drop it in the ocean, as I did my Verizon Samsung phone (which no longer works quite right). But, a bit of sand and salty air hasn't held back Pepper Pad. (This isn't on the manufacturer's recommend list of suggested uses.) I finally have a portable broadband media player, all-in-one!
Happy in Boston, looking forward to taking my Pepper Pad to Fenway for the World Series 2005.
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