An account of the success of the A-P-A Transport Corporation of North Bergen, New Jersey, describes how the efforts of the drivers, dockworkers, billers, dispatchers, salespeople, and managers resulted in a high level of productivity and product.
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Book Description
Editorial Reviews
From Publishers Weekly
In profiling Imperatore, the work-focused and charismatic founder of A-P-A Transport Corporation, the nation's fourth largest interstate freight trucking company, journalist-author Rounds provides a highly readable descriptive analysis of an entire industry that is essential to almost every aspect of American life. We learn about round-the-clock hauling and the intricate loading required for shipping raw material, supplies, equipment, food and retail products. Rounds describes the arduous, often hazardous loneliness of the drivers; he discusses the Teamsters Union and Mafia connections and the historically fluctuating trends in government regulation and market competition. Imperatore is characterized as a rags-to-riches multimillionaire whose cheerful, hands-on personalized management style--and acumen in utilizing the diesel engine and U.S. superhighways--inspires a degree of employee pride and loyalty that completely baffles A-P-A's competitors.
Copyright 1993 Reed Business Information, Inc.
Copyright 1993 Reed Business Information, Inc.
From Library Journal
For most of us, the trucking industry conjures up images of fat drivers, late freight, and corrupt unions: not a place to seek examples of profitability and friendly labor-management relations. The reason A-P-A Trucking breaks the mold is its belief that appealing to a worker's dignity and need for connectedness will cause him to take pride in his work and his company. Journalist Rounds examines the success of this premise with thoroughness and spiritual reverence. He follows labor and management on their rounds to examine not only the complexity of the trucking industry (which he explains with surprising clarity) but also the thoughts and dignity of his subjects. This is a fascinating study of one of the few truly successful companies in a very difficult industry. Strongly recommended to anyone interested in management and American class relations.
- Kenneth M. Locke, Radford, Va.
Copyright 1993 Reed Business Information, Inc.
- Kenneth M. Locke, Radford, Va.
Copyright 1993 Reed Business Information, Inc.
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