Great phrase book to assist with wording on performance appraisals. Thought the Chapters were sort of weirdly organized though, and I felt like I was flipping back and forth alot. An index would have saved me lots of reading. But overall, I liked the way each skill set was identified, with key nouns and verbs to use in describing performance of the skill, along with phrases that exemplify Meet/Exceed performance, Needs Improvement, and Unacceptable.
EXAMPLE: Skill Set = Time Management and Prioritization (pg 140)
Key Verbs - displays, manages, prioritizes, etc
Key Nouns - assignments, deadlines, priorities, resources, etc
Meets/Exceeds Feedback: Can accurately access the time required for a particular task
Needs Improvement: Has difficulty handling more than one task at a time
Unsatisfactory: Consistently fails to meet deadlines
Here is what I mean about it being weirdly organized. Say I was looking for that one phrase that talks about ability to multitask. My chapter choices are: Qualitative Attributes, Quantitative Attributes, Management Skills, Personality and Human Relations, Professional Skills. In this case, I would have to know that I'm looking for Quantitative Attributes. Ok, then within that chapter, I would need to look through the sub-categories: accomplishment of tasks and goals, accuracy and precision, computer skills, knowledge of job and industry, planning and scheduling skills, setting goals and objectives, time management and prioritization....etc. Finally, I would need to know to look under "Time Management and Prioritization" to find phrases about multi-tasking. So, basically, the information is there... it's just not intuitive.
Overall a really helpful reference, but could use some help with organization