Performance Based Evaluation: Tools and Techniques to Measure the Impact of Training [Hardcover]

Judith Hale (Author)

Book Description

Publication Date: July 15, 2002 | ISBN-10: 0787960357 | ISBN-13: 978-0787960353

If you are an experienced trainer, an instructional designer, a specialist in performance improvement, or a manager responsible for learning and performance, Performance-Based Evaluation . . . offers you the proven tools and information to evaluate programs and people performance. Filled with real-world examples, this practical resource will help you to determine what to do and (just as important) what not to do.
Performance-Based Evaluation contains a wealth of information including:
* Suggestions on how to measure both hard and soft skills
* Guidance on measuring required and mandated programs
* Ideas for measuring elective training and employee relations programs
* Procedures for comparing different delivery systems
* Information on how to sample people and documents
* Tips for both collecting data and information on analyzing data using descriptive and inferential statistics
In addition, the book includes a CD-ROM with customizable and reproducible job aids, charts, and exercises.

Editorial Reviews

Review

"this book is an outstanding resource..." (IACET (International Assoc. for Continuing Education and Training), November 19, 2002) --Tool & Techniques

"Contains practical yet rigorous methods, tools, and advice on all aspects of measurement and evaluation." —Ray Svenson, president, Ray Svenson Consulting, Inc.

"We know we need to do evaluations, but we struggle with the measurement process. This book solved that problem, I have a waiting list of coworkers wanting a copy." —Skip Douglas, retired training leader, Lucent Technologies

"The advice on which techniques are best for certain needs, and the descriptions of how the techniques were applied in real-world business environments are especially useful." —Anne Marie Laures, manager, corporate training and performance, Walgreens

"The abundant case examples bring key concepts to life and highlight ways that measurement and evaluation are used to drive and document individual and organizational change." —Tim Scudder, CEO, Personal Strengths Publishing

"Performance-Based Evaluation will immediately improve both your planning and the conduct of measurement and evaluation for any worthy training topic or project." —Guy W. Wallace, partner, CADDI Inc. --To Measure the Impact of Training

Review

"Contains practical yet rigorous methods, tools, and advice on all aspects of measurement and evaluation." —Ray Svenson, president, Ray Svenson Consulting, Inc.

"We know we need to do evaluations, but we struggle with the measurement process. This book solved that problem, I have a waiting list of coworkers wanting a copy." —Skip Douglas, retired training leader, Lucent Technologies

"The advice on which techniques are best for certain needs, and the descriptions of how the techniques were applied in real-world business environments are especially useful." —Anne Marie Laures, manager, corporate training and performance, Walgreens

"The abundant case examples bring key concepts to life and highlight ways that measurement and evaluation are used to drive and document individual and organizational change." —Tim Scudder, CEO, Personal Strengths Publishing

"Performance-Based Evaluation will immediately improve both your planning and the conduct of measurement and evaluation for any worthy training topic or project." —Guy W. Wallace, partner, CADDI Inc.

See all Editorial Reviews

Product Details

• Hardcover: 320 pages
• Publisher: Pfeiffer (July 15, 2002)
• Language: English
• ISBN-10: 0787960357
• ISBN-13: 978-0787960353
• Product Dimensions: 9.3 x 8.2 x 1.1 inches
• Shipping Weight: 2.1 pounds
• Average Customer Review: 5.0 out of 5 stars  See all reviews (2 customer reviews)
• Amazon Best Sellers Rank: #1,332,292 in Books (See Top 100 in Books)

More About the Author

Discover books, learn about writers, read author blogs, and more.

Customer Reviews

Most Helpful Customer Reviews

3 of 3 people found the following review helpful:

5.0 out of 5 stars High Marks for Performance-Based Evaluation, April 28, 2004

By 

Les Lauber (Lawrence, KS USA) - See all my reviews

This review is from: Performance Based Evaluation: Tools and Techniques to Measure the Impact of Training (Hardcover)

Judy Hale's bio explains that she is known for explaining complex things clearly and understandably. Reading her books gives one an idea why that is true. In this particular work, she tackles training evaluation, walking the reader through the concepts of evaluation strategy and working into the nuts and bolts.

Trainers, training directors, and evaluators looking for evaluation tools with substance will likely be pleased with this book. Hale addresses the differences between measuring effectiveness and efficiency, technical and soft skills, mandated and elective programs, and even gives clear, concise explanations of the gathering and proper use of data. Each chapter opens with discussion of the content, then notes common missteps and means for avoiding them, then tips and techniques from Hale's experience, and concludes with a list of references where the reader can learn more.

The CD-ROM has more worksheets and job-aids than any other I have seen with a book of this type. It's a tremendous value that, if used with consideration and careful planning, will in and of itself pay for this book many times over.

5.0 out of 5 stars Excellent reference for Performance Practicioners, October 16, 2008

By 

Kathleen Cabot-Smith "CEO LeadersCore, a Cabo... (New York * Miami * Kansas City * Dallas) - See all my reviews

Amazon Verified Purchase

This review is from: Performance Based Evaluation: Tools and Techniques to Measure the Impact of Training (Hardcover)

This is a great reference tool for anyone who is developing training assessments, performance assessments or tests. Worth in the investment to keep on hand as a reference tool for yourself and as a primer for anyone supporting your work.