Customer Reviews

Performance Based Evaluation: Tools and Techniques to Measure the Impact of Training

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Judy Hale's bio explains that she is known for explaining complex things clearly and understandably. Reading her books gives one an idea why that is true. In this particular work, she tackles training evaluation, walking the reader through the concepts of evaluation strategy and working into the nuts and bolts.

Trainers, training directors, and evaluators looking for evaluation tools with substance will likely be pleased with this book. Hale addresses the differences between measuring effectiveness and efficiency, technical and soft skills, mandated and elective programs, and even gives clear, concise explanations of the gathering and proper use of data. Each chapter opens with discussion of the content, then notes common missteps and means for avoiding them, then tips and techniques from Hale's experience, and concludes with a list of references where the reader can learn more.

The CD-ROM has more worksheets and job-aids than any other I have seen with a book of this type. It's a tremendous value that, if used with consideration and careful planning, will in and of itself pay for this book many times over.

This is a great reference tool for anyone who is developing training assessments, performance assessments or tests. Worth in the investment to keep on hand as a reference tool for yourself and as a primer for anyone supporting your work.