Customer Reviews

Performance Consulting (CL)

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Going from a traditional trainer to performance consultant/trainer. I found the book to be a little overwhelming. I feel the terminology, language used could have been a little more user friendly, especially if you were just learning what a performance consultant is or does. The authors did a good job with the performance relationship map to use as an effective tool and the overall point of the book was well taken. After I attended a performance consultant workshop did I really have a better understanding of the points that the authors were trying to make.

To meet increasingly demanding organizational goals, human resource departments must shift from traditional training methods (i.e. what employees learn) to performance consulting (i.e. what employees must do to achieve those goals). Authors Dana Gaines Robinson and James C. Robinson, who consult in this field, present this intriguing assertion in a rather abstract and wordy book. Thus, this is a better volume for serious study than for casual perusal.

The book gives you in-depth research and information on the complicated process of transforming your training operation to performance consulting. The book contains numerous graphs, guides and checklists, as well as a helpful resource section listing Human Resources associations and workshops. We [...] recommend this book to those involved in human resources, particularly training specialists, training coordinators, instructional systems designers, consultants, and career and organizational developers, as well as managers and media specialists.

You know you and your people need professional training to keep your business perspective valid and current. But what training?...where?...at what price? and at what lost productivity cost?

The Robinson's book delivers the essence of what creates performance improvement training and development in four sections: One, getting someone to take responsibility for performance training; Two, having a performance relationship map to help you design and complete performance assessments and illustrates the interrelationship between training, performance, work environment, and business needs; Three, discusses implementation; and Four, shows how performance improvement departments differ from training departments and answers questions about how you can get from where you are to where you need to be.

One of the most useful books I have read in the past few years. The Robinsons present a consultant- and client-friendly consulting model and offer many specific how to's to put it to work. While the terminology they use in their model could be improved, the theory is sound and very readable. It isn't, however, a quick fix book: it takes serious thought and a lot of work to employ their ideas. But that is what it takes for HR professionals to earn a seat at the table. Jim Bolton, CEO, Ridge Associates, Inc.

Many of the concepts in this book are not new, but it was spun in a new way. This book would be particularly useful for anyone in an HR-related training consultant role.

This is an excellent reference to be used by HR managers and trainers who want to know how to gain the maximum return on investment while they strive to assist employees to improve their performance for the organization. Trainers learn how to evolve into effective Performance Consultants in partnership with management. The result can be a WIN-WIN-WIN-WIN: for the consultant, management, employees and the organization as a whole.

I believe this is a keystone work, fundamental to preparing our profession to move toward the next millenium. I feel it is a required primer toward performance consulting, and focuses on "behaviors." In our "knowledge-based" work world, today the professional must concentrate on learning the analytical components of performance and the dynamics they share.

In this book provideing both a conceptual framework and practical tecniques relevannt to the role of performance consulant.It's describe what to identfy performance requirement that are directly linked to the operational and business goals of an organization.This book suitable for Trainer and Consulting to read...