Customer Reviews

Performance Consulting: A Practical Guide for HR and Learning Professionals

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If you are looking for a practical, how-to approach to being an effective consultant, internal or external, this is a high-value book for you. The authors explain, in considerable, concrete detail, how to get at the real issue(s) and shape your approach to make a targeted and valuable outcome. The book provides clear guidelines and models, plus helpful tips and other resources. It is also a great book for managers who hire and work with consultants. Performance consulting is not new--it is: "a process in which a client and consultant partner to accomplish the strategic outcome of optimizing workplace performance in support of business goals." The book shows how to do this by guiding you in how to:

- effectively partner with a client
- establish the necessary "mental model"
- ask the powerful, focused questions
- get at root causes of the problem
- identify the right solutions
- avoid scope creep
- keep focused for maximum impact
...and much more. A host of pragmatic insights await you in this highly valuable work.
The book is ideal for OD/HRD consulting. Consultants in other areas are also likely to derive value from this work. Very highly recommended.

To do something without understanding it is a sure recipe for failure. Now in an updated and expanded second addition, "Performance Consulting: A Practical Guide for HR and Learning Professionals" is an informed and informative guide for avoiding commonly encountered Human Resources failures. Drawing upon their years of experience and expertise, co-authors Dana Gaines Robinson and James C. Robinson offer a more complete understanding designed to assist Human Resource personnel to better use their skills in evaluating employees and performances within the context of corporate needs. "Performance Consulting" is a must for HR people and anyone who must look to Performance Consultants on a regular basis.