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Performance Leadership: The Next Practices to Motivate Your People, Align Stakeholders, and Lead Your Industry
 
 
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Performance Leadership: The Next Practices to Motivate Your People, Align Stakeholders, and Lead Your Industry [Hardcover]

Frank Buytendijk (Author)
5.0 out of 5 stars  See all reviews (2 customer reviews)

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Book Description

September 8, 2008

Why do so many scorecard projects fail? Why do managers treat information as a source of power to be protected, instead of an asset to be exploited? Clearly there has to be a better way of managing perfomance. After witnessing countless initiatives fail, Oracle thought leader and former Gartner analyst Frank Buytendijk challenges conventional wisdom on the best practices of performance management and developed a new framework that predicts and improves organizational behavior--which in turn maximizes business performance both inside and outside an organization.

In Performance Leadership, Buytendijk takes a breakthrough approach that focuses on people's behaviors both within and outside of the organization. He presents the “next practices” of performance management, revealing that the trick is to focus on human behaviors to create strategic alignment across the organization. After reviewing the most popular methodologies today, Frank shows how predicting and correcting human behaviors is the key to achieving your desired results.

Performance management is intended to support decision making, manage business operations, and drive people’s behavior. In most cases, however, the behavioral side is forgotten. The framework in Performance Leadership enables you to

  • Motivate your people to follow a common path
  • Avoid dysfunctional behaviors
  • Create strategic alignment--all people taking the right actions
  • Raise the bar of expected performance

Full of case studies, practical examples, and unconventional thinking, Performance Leadership will help you create better management processes and performance indicators that will help you make the most of your scorecards and strategic plans.

Our changing performance landscape is still evolving, as it continues to be formed by strict regulations on compliance and transparency, a global economy, social pressures of greater corporate responsibility, and a wave of new business innovations. In this ever-changing new business environment, Performance Leadership is a forward-thinking road map you cannot afford to be without.


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Editorial Reviews

From the Back Cover

Your guidebook to the next level of performance management

In a field dominated by finance and control, performance management authority Frank Buytendijk takes a breakthrough approach, focusing on people's behaviors within the organization and beyond. Performance Leadership outlines his breakthrough approach, providing a practical Performance Leadership Framework that enables your organization to build a common purpose, effectively bridge conflicting objectives, and achieve results through all stakeholders.

In an environment dictated by heavy regulations on compliance and transparency, a global economy, social pressures to behave responsibly and many business innovations, Performance Leadership is an insurance policy for successful performance management of the future.

About the Author

Frank Buytendijk is one of the world's most respected authorities on business intelligence and performance management. Over the last two decades, through his research and his presentations worldwide, Frank has built a strong recognition. Currently, Frank is Vice President of Strategy for Oracle Corp.


Product Details

  • Hardcover: 300 pages
  • Publisher: McGraw-Hill; 1 edition (September 8, 2008)
  • Language: English
  • ISBN-10: 0071599649
  • ISBN-13: 978-0071599641
  • Product Dimensions: 9.2 x 6.3 x 1.1 inches
  • Shipping Weight: 1.3 pounds (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Best Sellers Rank: #694,453 in Books (See Top 100 in Books)

More About the Author

Frank's professional basis in business intelligence and performance management gives him a strong strategic perspective across many domains in business and IT. He is a world-class speaker at conferences at conferences all over the world, and is known for his out-of-the-box thinking and provocative style.

Currently, Frank is Vice President and Fellow at Oracle Corp, responsible for "thought leadership". He also worked as a Research Vice President at research company Gartner, and held a variety of positions in his home country, The Netherlands.

Frank is also a visiting fellow at Cranfield University School of Management, and author of various books, including "Performance Leadership" (McGraw-Hill, september 2008). Currently, Frank is working on his next book "Dealing with Dilemmas".

 

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2 of 2 people found the following review helpful:
5.0 out of 5 stars The next generation of Enterprise Performance Management, November 10, 2008
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This review is from: Performance Leadership: The Next Practices to Motivate Your People, Align Stakeholders, and Lead Your Industry (Hardcover)
Frank has a reputation for creative thinking, being a contrarian, and connecting disparate pieces that would otherwise not be connected in the area of Enterprise Performance Management (EPM). This book does not disappoint!

Many companies are still in the "meat and potatoes" stage of EPM, meaning Planning, Analytics, BI, Management & Statutory reporting, and Balanced Scorecards are disconnected, Frank gives us an aspirational vision of what EPM can be in this new book. If you work with any sort of industry maturity model to gauge where you stand with EPM, consider Frank's practices to be on the far right (or top left) of the continuum (or quadrant)!

Here are a few highlights of the content:
- Strategy and Organization Alignment
- Traditional Methodologies (Balanced Scorecard, Beyond Budgeting, DuPont ratio analysis, activity based costing/management, six sigma)
- Driving the right behaviors and balanced metrics
- What's really behind "one version of the truth"
- Managing with business interface metrics and key risk indicators
- How Stephen Covey has influenced performance leadership
- Performance networks/value mapping
- a new framework for performance leadership

Frank uses a lot of case studies and industry specific scenarios to explain the concepts in the book, and that helps connect his ideas to the real world. He also gives some specific advice on how to get started on the next phase of your EPM journey. The first step, he says, is to build and understand your own performance network. This will show you (and your senior management) what the key drivers of value are in your organization and in your overall ecosystem or supply and demand chain.

Anyone who has or is thinking of having an EPM roadmap for their organization should read this book. Anyone who has never heard of EPM/CPM/BPM, and wants to get better at executing strategy, on improving collaboration, efficiency, and having their organization survive this downturn, should read this book.
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5.0 out of 5 stars Performance Leadership, October 28, 2008
By 
E.D. "Esther" (The Netherlands) - See all my reviews
This review is from: Performance Leadership: The Next Practices to Motivate Your People, Align Stakeholders, and Lead Your Industry (Hardcover)
Effective leadership and Performance Management are essential in the business world. Frank Buytendijk has a lot of experience in this business. His focuss is on people and their behaviors within the organization. My opinion is, if you want to be a great leader with excellent skills, begin reading this book! A lot of management books have their focuss on methodologies and rules. It doesn't matter which company you work for because leadership begins with people!!
~Great Book~

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Inside This Book (learn more)
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
traditional performance management, business domain metrics, pretzel model, centralizing call centers, analytical alignment, the values and social dimensions, performance management methodologies, various business domains, reciprocal metrics, other business domains, drive collaboration, interface metrics, leadership framework, business interface, rolling forecasts, complete value chain, customer value proposition, most mission statements, analytical dimensions, performance management practices
Key Phrases - Capitalized Phrases (CAPs): (learn more)
The Social Role of Organizations, Case Study, Performance Networks, The Return of the Mission Statement, Business Interfaces Drive Collaboration, One Version of the Truth, Six Sigma, Perfonnance Leadership Framework, Setting the Scene, Perfonnance Networks, Global Reporting Initiative, Supermarket Performance Network, The Insurance Performance Network, Telecom Performance Network, Group West, Douwe Egberts, British Telecom, Measurement Drives Behavior
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Front Cover | Table of Contents | First Pages | Index | Surprise Me!
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