Globalization, shorter product life cycles, and new information technologies - competition takes no longer place between companies, but between entire supply chains. Hence there is a need for synchronized measurement and improvement of supply chain performance occuring, which is a complex construct overall. Supply chain performance management encompasses therefore all methodologies, metrics, processes, systems, and even software applicable to this task. With this book you will gain central insights how to measure and improve the performance of logistics and supply chains by the means of different strategies, processes, and metrics of an inter-organizational performance management.
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