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5 of 5 people found the following review helpful:
2.0 out of 5 stars
Many Fine Points, But Fatal Flaw,
By
This review is from: Model PS60-2 Personal Strip-Cut Paper Shredder, Metallic Silver/Graphite (Electronics)
I purchased this shredder about 2-3 years ago for home use after having used several 'el cheapo' variety shredders that would clog and overheat the motor with anything more than a single sheet of paper. My intent was that I would spend significantly more money but get a shredder with high performance and high durability.My expectations were met on the high performance end. This shredder would handle 5-6 sheets of paper at a time without problem and would chomp right through staples without a pause. The motor definitely had more torque than other home models I have used and the automatic eye and reversing feature worked just as expected. My only negative was that I hadn't sprung for the extra bucks and gotten the confetti cut version. I have pretty typical home usage patterns -- probably 5-10 pages 1-2 times a week. Significantly less that the rating on this machine. But recently the shredder started accummalating paper between the shredder wheels until it wouldn't function correctly anymore. When I disassembled the shredder head to remove the paper build-up, I noticed that the true cause of the failure was several plastic fingers that had broken. These fingers are intended to keep the shredded paper from staying on the shredding wheels. After a quick search on the web, it was easy to tell that this is not an uncommon problem with this product and that the company does not sell or provide replacement parts. If it had still been within warranty, I assume they would provide replacement coverage. I am a mechanical engineer by trade, and when I examined the design of these plastic fingers I would almost suspect that Fellowes was designing in a product life span to their product. These plastic fingers are obviously a wear item as they are stationary and in contact with the rotating shredding wheel axle. The plastic is thin at this location and as such, once the plastic wears through, the shredder is toast. At best, this is a design flaw. At worst, you make the call. I won't be buying another Fellowes product. |
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