Pet Behavior Protocols: What to Say, What to Do, When to Refer [Paperback]

Suzanne Hetts (Author), Suzanne Hetts PhD (Author)

Book Description

ISBN-10: 0941451747 | ISBN-13: 978-0941451741 | Publication Date: October 1, 1999 | Edition: 1

Pet Behavior Protocols: What to Say, What to Do, When to Refer is perfect for anyone in a position to aid pet owners in finding sensible solutions to pet behavior problems, including veterinary professionals, shelter staff, breeders, trainers, animal control agents, and anyone else involved with animal welfare. The book takes technical animal behavior theory and turns it into effective, practical solutions for real-life situations you'll face with dog and cat owners in your community. It supplies practical, effective protocols for behavioral problems so you can follow a methodical step-by-step guide when pet owners turn to you for solutions. The book includes sample questions so you'll know exactly what to ask pet owners and presents information on problem prevention using several highly effective principles.

When you know what to say, what to do, and when to refer, you can help avoid a breakdown of the human-animal bond and make a big difference for both pets and the people who love them.

Product Details

• Paperback: 335 pages
• Publisher: AAHA Press; 1 edition (October 1, 1999)
• Language: English
• ISBN-10: 0941451747
• ISBN-13: 978-0941451741
• Product Dimensions: 9.2 x 7.4 x 0.7 inches
• Shipping Weight: 1.6 pounds
• Average Customer Review: 3.8 out of 5 stars  See all reviews (4 customer reviews)
• Amazon Best Sellers Rank: #1,981,190 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

27 of 30 people found the following review helpful:

4.0 out of 5 stars an excellent book for its intended audience, August 5, 2003

By A Customer

This review is from: Pet Behavior Protocols: What to Say, What to Do, When to Refer (Paperback)

I am studying to be a veterinary technician, and this is one of the books that I am required to read. It has come highly recommended to me, both by my professors and a co-worker who is a certified behaviorist. This book is for behaviorists, shelter workers and veterinary professionals who deal with animal owners; it is NOT a training manual for people who wish to train their dogs, as some reviewers seem to think. This is an excellent book for its intended audience. Mr. Webster has reviewed other works that he has not even read, therefore I'm not sure I would trust such a review, let alone any review that contained such poor grammar and vocabulary. If you are a dog owner looking for a training manual, there are many other books available, such as The Dog Listener, by Jan Fennell, or The Other End of the Leash, by Patricia B. McConnell, Ph.D.

13 of 14 people found the following review helpful:

5.0 out of 5 stars Pet Behavior Protocols review, January 13, 2005

By 

Amy Hawkins (St.Louis, MO USA) - See all my reviews
(REAL NAME)   

This review is from: Pet Behavior Protocols: What to Say, What to Do, When to Refer (Paperback)

I work in an animal shelter in the behavior department where I do behavior consultations for people who have adopted animals from us. I refer to this book very often,it is very easy to follow and understand. The knowledge and experience is unmatched. It goes step by step for you and it is easy to just pick it up and look for what you need. I would and do recommend this book to anyone interested in pet behavior.

4.0 out of 5 stars Generally pleased, January 15, 2011

By 

JD Ehrlich (Cattitude) - See all my reviews

This review is from: Pet Behavior Protocols: What to Say, What to Do, When to Refer (Paperback)

I am a feline behavior counselor, and am pleased with Hetts' book--her no-nonsense approach, her practical, constructive slant. I'd like her to produce a book that is strictly about cats, with this thinking in mind, adding more in-depth information about lesser-known behavioral issues, and her experience and constructive comments/ recommendations about the latest research regarding, for example, the use of drug therapy on behavioral matters, about possible integration of ferals into the home, etc. More in-depth discussions, in general, would be useful--sometimes if the initial approaches do not work, I've found, deeper exploration often yields real results. And this woman, after all, has an enormous amount of experience.