24 of 25 people found the following review helpful:
3.0 out of 5 stars
Okay but not great, January 5, 2010
This review is from: Pet Gear Easy Step III - Chocolate (Misc.)
These steps were about the best plastic ones I could find but they are just okay. Other steps commercially available were way too small and narrow and definitely not suitable for our 10-year-old 50lb boxer. These were, at least, easy to assemble. These steps "give" a bit when she steps on them and the lightweight, hollow plastic pieces make the unit feel less-than-sturdy even when placed on a non-slip rug. The steps are are tilted at a slight upward angle which makes them a little awkward for her when decending, a simple right angle step would have been better. Overall, she doesn't really care for them and they are now just taking up space in our closet. For inexpensive plastic steps, these are okay, just not the steps I was hoping for. I guess I'll have to build my own wooden ones to get the quality I really want.
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7 of 7 people found the following review helpful:
4.0 out of 5 stars
Received replacement after contacting the company, January 7, 2010
This review is from: Pet Gear Easy Step III - Chocolate (Misc.)
When I received the steps from Amazon, I had the same problem as some others. The holes and dowels didn't line up at all...on the very FIRST piece. I contacted the company who made them, and a rep. named Julie emailed me back. They sent out a replacement - the whole thing - immediately, and sent a prepaid shipping label for me to return the defective one. The replacement was fine..I put it together in 15 minutes (with the help of a rubber hammer) and my 75 pound German Shepherd and 50 pound 14 year old dog had no problems using the steps to get up on the bed.
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4 of 4 people found the following review helpful:
3.0 out of 5 stars
Works ok, not great, but will do for now, April 8, 2010
This review is from: Pet Gear Easy Step III - Chocolate (Misc.)
I bought these after some research, but basically in a rush for steps for an older large dog that had just injured his hip and was in recovery. I need steps for an 80lb Ridgeback that will also hold up to the rest of the pack. I will say this... after 24 hours, the steps are holding up to a variety of dogs in a variety of weights as they try them out and learn to use them. (Meaning that so far the steps have not collapsed or fallen apart) They are NOT all that easy to put together - the so called "Snap together" process isn't quite that simple. They were very wobbly after being "snapped" together, so I took out the hammer and gave several solid whacks on both sides. No more wobbles and there will be no deconstructing these steps either. One note for assembly - none of my pieces were labeled to match the included diagrams in the directions. Not a big deal, the photos were pretty easy to follow and common sense will direct you easily enough, but if you need the literal "Part A attaches to Part B" type directions then be aware that the pieces are NOT MARKED.
The carpet treads on each step do remove and go back into place easily enough with nice wide velcro strips. We have tile floors where these steps are being used and rather than risk any slippage at all, I put a nonslip rug under them before allowing the dogs access. The steps do have little rubber footie things on the underside, but better safe than sorry. It doesn't take up as much floor space as I thought it would and that is a nice plus.
*******************JULY 2011 UPDATE ****************************************************************************************************
These steps have held up really well since I bought them in April of 2010. We've gone through phases of the dogs not using them at all and then every day one or more of the hounds will be using them. The only negative thing I can really say at this point is the angle of the steps is a tad steep for my Dad's Chihuahua. However, 50lb Beagle Mixes and 90lb Rhodesian Ridgebacks don't seem phased at all.
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