Top critical review
47 people found this helpful
Horrible product - shoddy quality-no customer service
on September 28, 2012
I bought this for my 35 lb lab/pointer. I set it up inside my garage to keep him safe while I worked, and he was in it for 9 hours at a time. Within the first two days, the wires running up and down fell off. These were assembled at the factory, not any part of what I had to assemble. It got to where he could fit his head thru holes in the side panels, and could possibly be choked. I emailed the company and received NO response. I've had it for less than a month now and it is totally worthless and unusable --a complete waste of $200. This is the poorest quality product I've ever bought off amazon. I would NEVER recommend this to anyone. And since no one t this company would answer my email, I would not recommend anything from Petsafe.