- Infrared Door for Dogs/Cats
- Let only your Dog enter
- Infrared technology
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Product Features |
Product Details
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Product Description
The Staywell Infra-Red Electronic Dog Door is activated by an special infra-red transmitter worn by your pet. The small infra-red collar key that signals the door to open for your pet and only your pet. You won't have to worry about strays or other unwanted animals using your pet's doorway. It features a 4-way locking system to allow you to specify 'In Only', 'Out Only', 'Locked', or 'Unrestricted' operation. Double-flapped for energy efficiency, this Infra-Red dog door uses collar-ID technology that interacts with only the included dog collar key. Universal fitting for windows, wall and doors.Door requires 4 'AA' batteries (not included) and dog key requires 2 watch size batteries. Extra Collar keys are available to use with more pets. This Staywell Electronic Pet door is battery operated ensuring that your dog has access even during a power outage. It's made of heavy duty, high gauge plastic and can be installed in a metal door without interfering with the operations of the electronics. Infra red signals are electromagnetic rays having a wavelength lower than that of visible light and cannot therefore be seen. Your pet collar key transmits a digital coded infra red signal which is decoded when the key comes within range of your pet door permitting only pets with keys of same code to enter the house.
Customer Reviews
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Most Helpful Customer Reviews
53 of 53 people found the following review helpful:
1.0 out of 5 stars
Terrible product!!!,
By
This review is from: PetSafe Infrared Pet Door with Barrier, Large (Misc.)
This product was the worst purchase of my life! The design is full of flaws, the quality is poor, and the service is terrible.
Let's start with the primary feature...The Infra-red locking system. The transmitter and detector worked only intermittently, so that it was confusing to my dog (and me) about when she would be allowed access through the door. On the odd occasion that the transmitter did work correctly, most of the time one of the locking pins would stay recessed. I had to keep a screwdriver handy with tape on the end of it just to dig it out and hope that it worked correctly the next time. Mind you, these security pins are plastic and only protrude about an inch into the door, which actually doesn't offer much security after all. In any event, after a few times of my dog getting abruptly stopped in her tracks by a door that would not open, I had to remove the batteries and keep the door in the always unlocked position, defeating the purpose of getting a "controllable" entry door. Also, there are a number of large air gaps between the door frame and the flap. I live in the Northeast where I'd much rather prefer to have the winter air on the outside of our house, not streaming into it. And because the flap is rigid plastic, and the magnets that hold it shut are less powerful than those on my refrigerator, any light wind will open it. While a nice breeze during summer while you're reading never hurt anyone, the fresh chill of winter on my face was none too pleasant. To add to my grief, whenever it rained, there would be a puddle on the floor inside my house from all of the rainwater leaking in through the gaps in the door. In addition, the plastic locking cover that Staywell provides you with is the most brittle thing I have ever seen. The first time that the temperature went below 40 degrees F, the tabs on it snapped off and rendered it useless. Staywell must have also used the same brittle plastic on the four-way entry knobs. Within two months, both handles had snapped off, relegating me to using pliers to turn the cams. I now had to keep a toolbox next to the door. I had called Staywell shortly after installing the door to find out if they had any suggestions...they told me to call the vendor I bought it from since it was within 30 days of purchase. When I finally got a hold of the vendor, they told me to contact Staywell because it seemed like a manufacturing defect (no kidding). By the time I was able to get a hold of Staywell again, the 30-day warranty had elapsed (how convenient), and that I would be eligible to have it replaced if I chose. Since I want nothing more to do with this product, I have bought a different style of door and can only cut my losses and try to help others from making the same mistake I have made. This door is not cheap, so you can save a lot of money and frustration by looking elsewhere for a door for your dog. This was not even close to the performance that I had hoped to get from this door.
32 of 32 people found the following review helpful:
1.0 out of 5 stars
Large Syawell infra-red dog door,
This review is from: PetSafe Infrared Pet Door with Barrier, Large (Misc.)
I have had many similar problems with this product as the previous reviewer had as well as some of my own. I will say that I received great customer service from Staywell, they even sent me a brand new door when I read off the list of broken parts to them. Within six months those same parts failed on the new door. This door even when brand new works intermittently, and makes such a loud slapping bang noise that it will scare the heck out of you for the first few days. In the long run the noise is just an annoyance. Hyper dog, in, out, in, out...bang-bang-bang, bang-bang-bang. You get the idea.
Weather stripping helped the noise, but it made the cold air leak in even worse, and the locks wouldn't line up properly. There are serious design and manufacturing issues, including the key that is attached to your pet's collar, the housing is a poorly designed piece of molded plastic that will not keep the battery and cap in place. I've gone through three of these, (one of which was graciously sent to me free of charge by Staywell). The new one eventually came apart despite taping it in place. Even if it was working properly, the door itself has so many issues (as mentioned in the above review) that it is not in my opinion worth the money. I think the concept of this product is brilliant, the manufacturing however makes it fall far short of it's potential. I've gone to a deluxe double flap old fashioned dog door. Save your money, go low-tech.
24 of 24 people found the following review helpful:
1.0 out of 5 stars
HORRIBLE!!,
By
This review is from: PetSafe Infrared Pet Door with Barrier, Large (Misc.)
Ok, after the 225.00 spent on this ALL PLASTIC door, and the 300.00 spent carving the glass out of our french door in the back to install it, our dog won't even use it! It makes such a loud noise when it slams, it freaks him out. After trying several days (which has now turned into weeks) to train him to use it, he just pushes his paw against the door, lets it slam, which scares him, and then starts crying. Believe me, after the cost of this door, and the price to install it I feel like crying along with him. To top it off, the "infra red" key collar is a piece of $#@&! I've gone through three of these things at 25.00 a pop, and when the last one broke, I decided to forget it. (The keys honestly look and feel like you could by them 2 for 1 at the dollar store.) I have finally decided that I'm going to have to get a different door. I just hope this one hasn't scared our dog so much, he'll never use one again! A piece of advice to you, don't buy this door. Buy something else.
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