I purchased 2 of these beds and both of my dogs absolutely love them! They're comfortable enough that I've managed to convince both of my dogs (even my extremely spoiled 3 year old pug) that they no longer need to sleep in MY bed! I also really appreciate the fact that I can take the cover off and wash it at anytime without a lot of hassle and without taking up all the space in the washing machine.
The bed is better than I expected. It is just perfect for my arthritic Sheltie. The dog came to me recently and I was told he would not use a bed. When I started to unpack it, he seemed to know right away it was his, and now he spends 75%-80% of his time on it. That is the best recommendation possible.