Product Features
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Product Details
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Whats in the Box
4 place settings. Each plate setting consists of: 11-inch dinner plate; 8-inch salad/dessert plate; 20-ounce soup/cereal bowl; 13-1/2-ounce mug. 16 pieces total.
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Most Helpful Customer Reviews
14 of 14 people found the following review helpful:
1.0 out of 5 stars
Handles are weak and break,
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This review is from: Pfaltzgraff Cappuccino 16-Piece Dinnerware Set, Service for 4 (Kitchen)
I bought 2 sets for my daughter-in-law a little over a year ago for a wedding present. The handles have weakened and are breaking off where they are attached to the cup.
19 of 23 people found the following review helpful:
1.0 out of 5 stars
It was a disaster,
By
This review is from: Pfaltzgraff Cappuccino 16-Piece Dinnerware Set, Service for 4 (Kitchen)
I like the product, that is not the problem. The problem is that numerous pieces were broken when they arrived and getting the problem fixed has been a nightmare. I have been an Amazon customer for 10 years. I like Amazon but I have found out that, if you have a problem, it keeps getting compounded. Have you ever tried to find customer service??? They are hiding somewhere. I sent a note saying that I had broken pieces (5 pieces out of three sets) and they just went ahead and sent me three more sets. I didn't want to deal with three more sets but now I have them here. I needed to unpack them (found many more broken pieces). I was told I would recieve free shipping labels to return those not broken - well, I never have. I called (after having an impossible time finding a phone number for customer service - I had to email a plea to find it) and was told to be patient - that they would arrive soon. Then today I got an email telling me I had only one week to return the items - (the ones I never asked for in the first place and never recived the labels to return). I responded and got another email telling me that I could not respond to that address. I was referred to the usual website - I can't get any satisfaction there because my only options are to request a refund or a replacement - I want neither!! I just want to return the dishes that aren't broken!! These are replacements I never wanted or asked for in the first place - I only wanted my broken dishes replaced. This is turning into a nightmare - I am disapponted in Amazon. Take my word for it - do not order the dishes!!!
6 of 6 people found the following review helpful:
5.0 out of 5 stars
Very Nice dishes,
By
This review is from: Pfaltzgraff Cappuccino 16-Piece Dinnerware Set, Service for 4 (Kitchen)
My wife and I registered for these for our wedding, and we've been happy with
them. The mild colors match most everything else. The dishes are all very heavy and sturdy, glazed very well everywhere except for the "foot" at the very bottom (as typical for stonewear.) We've gotten several sets and individual pieces, and the colors and glazing is all very consistent among them. They stack very well in the cabinets, and don't seem susceptible to scratching one another. The dinner plates are fairly large for our dishwasher, but they seem to fit. Our dishwasher has an adjustment for the spacing between the upper and lower racks, which was useful for these. The bowls, &c. fit fine.
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