Customer Reviews

Pfaltzgraff Orleans 20-Piece Dinnerware Set, Service for 4

5 star:		(5)
4 star:		(0)
3 star:		(3)
2 star:		(2)
1 star:		(3)

 

 

Wendy writes that the plates warped after rinsing; they didn't warp, these dishes are seconds. Pfaltzgraff sells these through Amazon at such a great price because they are rejects. They're not bad enough that you would notice when unpacking, washing, setting the table or using them. They sit flat because the bottoms are at least that. But you will notice the warped or bowed shapes when they are stacked in your cupboard. The trim applique on the bowls were not perfectly applied, etc. They are still sturdy, solid dishes but I would have preferred to know that I was buying seconds.

I bought my Pfaltzgraff last year after using generic stoneware from K-Mart for about 15 years. My pattern is different, but I assume the results would be the same.

I have been very disappointed in my set of Pfaltzgraff because it is high maintenance. Flatware leaves gray marks on the surface whenever it comes in contact with the stoneware. Which, of course, happens every time you eat!

Gray marks all over your dinner plates is not good! In fact, it requires a special cleaner, "Pfaltzgraff Stoneware & Porcelain Cleaner", and a fair amount of elbow grease, to get the marks off!!! And, even after you have them all clean, the very first time you actually eat on them, the marks are back. This is true using my everyday flatware, AND also true when I tried my silver flatware.

Never, NEVER, NEVER did I every have to clean my generic stoneware other than throw it in the dishwasher.

I purchased these plates and stored them in my kitchen cabinet after rinsing them off. I went back to the cabinet a few days later and noticed that the plates were warping. The care manual said to avoid soaking the plates in water because it will cause warping once the plate is heated but, they warped from just rinsing. I recommend this set to those who are looking for disposable plates because after rinsing, it will be in a condition that you would not like to keep them anymore.

We bought our Orleans pattern through a department store and even bought extra pieces through a speciality store. All of the white areas mark from silverware. We described the problem at the Pfaltzgraff specialty store and we were informed that our silverware must have been a "lower quality" stainless. Well, even our "high" quality Oneida Stainless marks the plates, bowls. The plates are high maintenance and have to be cleaned after every meal with the Pfaltzgraff stoneware cleaner.
Pfaltzgraff must know that they have a problem. You can buy the cleaner in a quart size! Must be something wrong with the glaze. Time to buy new plates. They won't be Phaltzgraff.

My family bought dinnerware this past Christmas. We purchased several sets as gifts and the Orleans design for ourselves. Although we have a nice set of flatware, the dishes actually mark anytime a utensil touches them. It appears there is something wrong with the finish. Strongly recommend against buying them. This is only the Orleans pattern. Our friends and relatives with other patterns had no problems--thank goodness.

I do know that Amazon sells a lot of seconds from Pfaltzgraff. The Orleans dish sets I purchased direct from the factory are first-rate. No warping, no pits, and surfaces are scratch-resistant.

C. Snow

I recently purchased this set and upon receiving the plates was disappointed with the quality of the stoneware. On several of the plates there were pits in the stoneware and marks on the design itself. I bought these because of the low cost Amazon offered plus the free goblets but, I also wonder as stated by another reviewer if these are seconds? Just not up to the same quality as the other plates I have bought elsewhere.

We received this set as a present. We found it quite nice.
It has been very durable for our active family. We decided
to add some more pieces to the set. One of the pieces was
defective. After notifying Pfaltzgraff, they sent us out a
replacement, no questions asked. I found that to be a plus!
The colors go with most of todays styles.
This is a great everyday set that shouold last for quite
a while..

I was surprised how thick this dinnerware is. I like the pattern, but was really expecting something thinner like Corelle. This is probably what many people are looking for, but in my small apartment cupboards, bigger isn't' better!

Discontinued pattern and I don't know why. Durable but attractive. Quality is always good at Pfaltz LMNOP but why did they name the company such a rediculous LMNOP?