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Philip Crosby's Reflections on Quality: 295 Inspirations from the World's Foremost Quality Guru [Paperback]

Philip B. Crosby (Author)

4.0 out of 5 stars See all reviews (1 customer review) |

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Book Description

Publication Date: September 1, 1995

This is a book of 365 - one a day - inspirational one-liners. It grows out of Crosby's entire body of work, which includes thoughts not just on quality themes, but also on management and life in general. These are all based on Crosby's "Guidelines for Browsers" which are a feature at the end of all his books. This book addresses both general management issues and quality issues.

#outer_postBodyPS { display: none; } #psGradient { display: none; } #psPlaceHolder { display: none; } #psExpand { display: none; } This is a book of 365 - one a day - inspirational one-liners. It grows out of Crosby's entire body of work, which includes thoughts not just on quality themes, but also on management and life in general. These are all based on Crosby's "Guidelines for Browsers" which are a feature at the end of all his books. This book addresses both general management issues and quality issues.

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Editorial Reviews

About the Author

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Product Details

Paperback: 144 pages
Publisher: McGraw-Hill; 1 edition (September 1, 1995)
Language: English
ISBN-10: 0070145253
ISBN-13: 978-0070145252
Product Dimensions: 5.9 x 4.6 x 0.5 inches
Shipping Weight: 4.3 ounces

Average Customer Review: 4.0 out of 5 stars See all reviews (1 customer review)

Amazon Best Sellers Rank: #1,565,538 in Books (See Top 100 in Books)

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More About the Author

› Visit Amazon's Philip B. Crosby Page

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4.0 out of 5 stars Fun and Insightful, August 14, 2008

Bas Vodde (Singapore) - See all my reviews

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This review is from: Philip Crosby's Reflections on Quality: 295 Inspirations from the World's Foremost Quality Guru (Paperback)

Reflections on Quality is a very thin short book with quotes from Philip Crosby, the quality guru. You can read it in probably 30 minutes, or read a couple every day.

The quotes are simply a collection of sentences from the books he has written. If you have read e.g. Quality is Free, then you will recognize a lot of his quotes. Phil Crosby is quite funny and insightful and so are his quotes.

I enjoyed this small book and, if you like Phil Crosby, I'd recommend you get a copy of it. Some example quotes:

"Many of the most frustrating and expensive problems we face today come from paperwork and similar "communication" devices."

"Once you put on a suit, no one tells you the truth anymore"

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