Customer Reviews

Philips 27PT543S 27" TV

5 star:		(4)
4 star:		(2)
3 star:		(3)
2 star:		(2)
1 star:		(19)

 

 

We bought this tv after our 20 yr old one quit. We were so excited to get a new one, did lots of research, and got this one at Best Buy. Compared to the Toshiba, which I really wanted, this had superior picture quality and sound. We got the set home, set it up, and almost immediately, this high-pitched noise comes from the back of the tv, and boy is it annoying! I called the company, who, after I convinced the noise was heard at least 10 feet away, (and over shows) recommended a local tv repair shop. I am so very disappointed with this noise. The only other complaint I have about it is the mirror-like screen - you can see nearly everything reflected back from the tv monitor, so we have to turn out some lights to be able to see the picture more clearly. Great tv otherwise.

My wife and I received this TX as a wedding present. I had read the reviews and was convinced that we should return it and save ourselves the trouble, but b/c it was an online purchase, it was too much of a hassle to mess with. After about 1 week the TV would not turn on with the remote, you had to push the on/off button on the unit several times before it would sometinmes work. The Tv turns off and on randomly without notice. It was quit working all together and we have no warranty and no means to return. We have had the tv a total of 3 months. I feel sorry for our family members who purchased the TV b/c they waisted their money and now we have to waste our. Thanks for nothing Phillips, we will never buy anything made by you again.

philips tv's have the best picture in the world-period!!although there have been these reported problems with this tv if you look at reviews of even the much more expensive sony's you will see similiar problems reported.What should really happen is manufacturers should keep track of the percentage of returned-or defective products and then release that to the public.reading anecdotal reports online really hurts their business(at least with me).Since I've read of problems with alot of tv's(even ones 10 times the price of this one)I have determined that it may be risky to buy an expensive tv-and even more risky by mail.If manufacturers included free in home repair(or inexpensive for a cheap set like this)I would have much more confidence and would buy this tv and possibly even much more expensive ones in a MINUTE!!!.As to this tv it has the best color,best contrast,and has perfect focus(not blurry)even on the edges,unlike toshiba etc.(I'm refering to NON flat screen tv's).I have researched tv's for 20 years and philips has always had the best picture(the original sony trinitrons were good but philips has been the most consistent).unfortunately they may have had production problems as described here(as most manufacturers have if you read reviews).If the reviews indicate more of a problem it is probably only 5% max more than any other manufacturer,and therefore may be worth the risk considering this tv is far better than any other non flat screen(and even many flat screen)tv's.without any large # of verifiable complaints it is basically impossible to really determine whether one brand is any worse than any other.If you want to be safer buy from a local dealer--smaller local dealers are usually better than larger dealers like best buy,cc etc in helping you if you have a problem.

I bought this TV in January of 2004 after an Emerson (i know what was I thinking) lasted only 2 months before showing it's LSD simulation feature. I thought the sound, picture quality, options etc. on the Phillips were great...when it was working. In June it started shutting itself off and then after getting really moody it just quit functioning entirely (in my opinion)except for daintily lighting a little green light on the front panel making me think that something might be stirring within. So in light of the fact that, through years of product development and research, Phillips can make a grown man sit staring at a green light hoping that his television will turn on in time to see the World Superbike Championships or even Gunsmoke, I give it 2 stars rather than a 0. At just over 14 months of faithful service, longevity was not one of it's virtues. Ernest Shackleton would be very dissapointed.

And after the warrenty i had to pay 70 more dollars to get it fixed. It started making a chirping noice when it was plugged in and had no picture, Just the chirping. VERY BADD TELEVISION.

Yes, what everyone else is saying is exactly what I had happen. Your 27" Philips TV will turn itself on and off until eventually it won't turn on at all. I took it to a repair guy who said he could replace it for $125. I thought he was trying to rip me off until other repair people told me the same thing. If you are shopping for a television don't shop for this television. ANY other brand would be better.

I was so heartbroken at my TV shutting itself off and making spooking clicky noises that finding the same story from other Philips 'victims' was actually a pleasure.
My set was just under 2 years old and yes, my warranty ran out 3 weeks ago. And I, too, would give it less than 1 star if it were possible.
But I'm glad to know ahead of time what it would cost to fix --- heck, I'm just going to buy a new one, but never again will it be a Philips.

Whoever said this is a good TV must not have had it for very long, or they work for Phillips. I've had mine for 4 years and as of yesterday it has a black screen and a knocking noise coming from the back. Yes, all brands have problems, but this one is all over the net. Everybody has the same problem. Even Consumer Reports shows that this one has the number 2 worst repair rating. You do the math. It's going to be a long time before I even consider buying anything made by Phillips, not just because of my problem, but also because it sounds like Phillips doesn't care to make it right with anyone.

I bought this TV in December of 2004, and had no problems with it...until last night (2/15/06). The TV started to turn itself on and off, which kind of makes TV viewing a little irritating. So, I googled "Philips TV turns on off" and presto, I come to find out this is not an isolated problem. Bottom line, Do not buy Philips ever. I have heard of built-in obsolescence before, but this is just ridiculous. By the way, I'm giving it one star only because there's no zero star option.

Similar to other reviews here, we bought this TV to replace our old RCA of 13 years, and within nine months the TV started acting up. It would take forever to get it to turn on and stayon, then finally we had to leave it on all the time b/c if we turned it off it wouldn't come back on. It died 3 months later!